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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I placed an order way in advance to be sure that it would delivered on a specific day. Unfortunately, it was delivered FOUR days late. That is not really acceptable for a company that advertises same day delivery. I expected better service.
I ordered a birthday arrangement for my mother in law. They did not get delivered on the date they said they did, and when they did deliver. The flowers were taken to a vacant lot and my mother and law found them by accident.
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 30% off the arrangement. Please let us know if there is anything further we can assist with.
This site was fairly easy to use. It also delivers as quick as you need it. I have sent out a number of flowers to some people and then sent one to myself just to see what the item would look like. I was highly impressed that the flower I ordered looked as good if not better than the picture. It was full and flowers were fresh. I recommend you try them.
Thank you so much for sharing your experience with us! We truly appreciate it and love hearing from you!
Thanks for taking the time to share your experience with us! We really appreciate it.
The flower arrangement that I ordered was a christmas tree, what was delivered was a bunch of floral stems thrown in a base and looks nothing like a tree. From you flowers refunded me 30% of my purchase price, completely unacceptable and very embarrassing!
Thank you for your feedback and for taking the time to speak with us today. We appreciate the opportunity to resolve this matter.
I have used From You Flowers for some time and have never been disappointed. The deliveries are always on time and the product is always excellent.
Thanks for taking the time to share your experience with us! We really appreciate it.
I ordered a Christmas bouquet of flowers to be delivered next day. I received my confirmation email then shortly after I received another email saying they could not find a florist in the area. I called customer service and they were very apologetic and instructed me I would need to pick from their list of growers and a more narrow choices of bouquets to send. I couldn't find any Christmas themed, but found an all white bouquet that worked. It was shipped via UPS, which I was nervous about, but my shipment arrived on time and in great condition. Would definitely use this company again.
Thank you so much for sharing your experience with us! We truly appreciate it and love hearing from you!
Flowers nice. Wanted to change one letter on card. Took 20 minutes to do so when I called. The customer service person was hard to understand and couldn't figure out that I wanted to change Marie to Maria. Had to do entire card over.
A supervisor has contacted the customer via voicemail and email, card message has been changed and a $10 gift certificate has been issued for future use.
Please let us know if there’s anything else we can assist you with.
As I ordered the flowers for a friend in a different country from where I live I can only say they arrived on time and my friend was pleased with them.
Thank you for taking the time to review your experience with our service.
I have used this company a few times to deliver flowers. I have never had any complaints from the people I send them to. I am based in Scotland.
Thank you so much for sharing your experience with us! We truly appreciate it and love hearing from you!
All I know is that both sets of flowers I ordered were delivered when promised, and the recipients sent me pictures and were very pleased.
We appreciate you taking the time to share your experience!
I sent this to my sister who had fallen, to cheer her up. I was a little disappointed that there were only red carnations. No other flowers, and no embellishment for Christmas. Did not look like the picture
Shown.
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
Tracking number was not valid, customer service promised re-delevary, which didn't happen until the 3rd day that I had to call and check on this delivery
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
I ordered Radiant Golden Holiday Tree and received a general bouquet of flowers using similar flowers. This was a splurge and I regret ordering through this company.
A supervisor has contacted the customer via voicemail and email, and a full refund has been processed. While the funds are released immediately on our end, it typically takes 1–3 business days for the amount to reflect in your account, depending on your financial institution.
Please let us know if there’s anything else we can assist you with.
They did not include the side items that were supposed to be there. I was wondering if I can be refunded for that?
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund for the price of the missing item. Please let us know if there is anything further we can assist with.
The flower arrangement we received was quite disappointing. The flowers were not fresh, the arrangement looked messy, and it didn't resemble the photo on your website. In addition, the vase color was completely different — we had ordered a sympathy arrangement, but it was delivered in a bright red or purple vase, which felt inappropriate for the occasion.
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
That is absolut scam!
Ordered "You Are My Heart" in premium-size (1st picture) and didn't even get a regular-sized one (3rd picture) delivered. The delivered one (2nd picture) is anything but NEVER anything near the one I paid. On top, I paid nearly 120$ for that bulls***!
A supervisor has reached out via voicemail and email regarding your review. At this time, we have issued a full refund. Please let us know if there's anything else we can assist you with.
I ordered a "Serenity and Bliss Deluxe" arrangement for my daughter, but what she received was a messy, skimpy bouquet that looked nothing like what was advertised. It was poorly arranged and absolutely not worth the price. Very disappointing experience!
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
ABSOLUTE WORST WORST SERVICE EVER DO NOT USE! SO UNPROFESSIONAL! ONLY REFER TO PEOPLE YOU HATE! AND NO I DON'T HAVE PROOF BECAUSE THE FLOWERS NEVER CAME IN
We truly value all feedback. The orders were under review as we were unable to verify the billing information, and for the security of our customers, they could not be processed.
Ordered online was very easy to navigate page. Confirmation was fast and flowers were delivered on the day requested. Recipient was absolutely thrilled!
Thank you for sharing your experience with us. We truly value your feedback and appreciate the time you took to express it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.