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The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
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Good
As can be for this site very attractive women
The site is great and you meet nice and beautiful woman here
Dear Greg!
Thank you for rating our website!
We are glad that you find this place beneficial for you.
Yours faithfully,
Funchatt Customer Support
Great unless they'd stop free, the its the $#*!ing worst of all
Dear Customer!
Thank you for your review!
Please, be kindly informed that to try out the service we provide our customers with the opportunity to communicate for free.
To go on using our services there is a need to be a paid member of the website.
Yours faithfully,
Funchatt Customer Support
Personas te dan confianza y te toman en cuenta
Dear Rolando,
Thank you for the review! We hope you like our services
If you need any assistance please contact us via support@funchatt.com
Yours faithfully,
Funchatt Customer Support
The app is absolutely beautiful everything works like it's supposed to no glitches no problems by far the best there is
Dear Sir,
We are glad to hear that you are satisfied with our services and enjoy using the website!
Have a great time on our platform!
Best Regards,
Support Team Funchatt
To few coins for the cost. Only last a while then you pay again not value for money. None of the ladies are from England
Dear Steve,
Thank you for taking the time to share your point!
We would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a user and create an account. Also, you can easily browse profiles for free.
On the other hand, it is true that you will need to purchase credits to use some of the services, however, compared to a subscription, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spendings on those.
It should be noted that we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Please note that you can use the "Search" option to find users that match your exact preferences. By taping on the "Set search parameters" at the top of the search page, you can choose the age range and search for users which are currently online. After you press the "Extended Search" button, you can choose the range of the location and other traits you prefer to see in a person.
Please do not hesitate to reach us in case any questions arise, we will be glad to assist you.
Best regards,
FunChatt Customer Support
Over priced - don't get very many credits and you never know when you're about to run out in the middle of a chat
Dear Gerry,
Thank you for taking the time to leave a review of our communication platform. We are sorry to hear that you have run out of credits and are unable to obtain more as you do not have a bank account.
Please allow us to clarify that while our platform is not completely free, we do offer various payment methods to ensure that all users have access to the credits they need.
At the moment, you can make a payment using Visa, Mastercard, Amex, Discover, Maestro credit or debit card, prepaid, and gift card. Please keep in mind that your card should be eligible for both international (worldwide) and online purchases.
There are some cards that we cannot accept, though:
— gift cards for specific shops (Walmart, Starbucks, Staples, etc.)
— gift cards for online stores (Apple, Google, Steam, etc.)
If it is available on the payment page, you can also use an alternative payment option: Google Pay, Apple Pay, Sofort, or iDEAL.
Unfortunately, we do not accept any other payment methods (cash or bank transfers) on our website. PayPal option is currently unavailable as well.
If you are unable to use either of these options, please reach out to our support team via support@funchatt.com for assistance finding alternative payment options.
We value your friendship and would like to help you stay connected with your friends on our platform. If you have any further questions or concerns, please do not hesitate to reach out to us.
Best Wishes,
FunChatt Customer Support
Seems nice people being to this chat service. Thank you...
Dear Aemgus,
Thank you for leaving positive feedback about our platform!
We appreciate you choosing our website to communicate with nice interlocutors online.
Please do not hesitate to contact us if you need assistance, we are always happy to help!
Best regards,
FunChatt Support Team
Good at the moment but we shall see if I find a decent honest loving woman
Dear Andy,
Thank you for sharing your feedback with us!
We appreciate you choosing our website and we wish you the best of luck in your further search for a wonderful penfriend.
Best regards,
FunChatt Customer Support Team
Well I got a response that's good if i do decide to get more credit I just hope it's for real not like theses other site I will see. Thanks for the free credit
Dear James,
Thank you for the positive review, your feedback is highly appreciated!
Please note that it is secure to purchase credits on our platform, our user personal data security level is at its highest, besides, our entire system is protected by TLS 1.2 and TLS 1.3 protocols which play an important role as encryption protocols intended to keep data secure when being transferred between you and our service networks.
In case you have any billing-related questions, please do not hesitate to reach us via Support@FunChatt.com and our agents will be more than glad to assist you.
We are always at your service.
Kind regards,
FunChatt Customer Support
I'm chatting with beautiful Columbian... is it spam? I like the format... how can I get nude photos. Cuz that's the closest we'll get. However it seems to be better than the other links...
Dear Russ,
Thank you for sharing your feedback about the website!
We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign. Therefore, it is not spam.
Also, we are eager to make our platform a safe place for our customers, therefore the account moderation procedure was launched and photos with such content are prohibited on our platform.
In case you have some questions about the website, feel free to contact us back at support@funchatt.com.
Best Regards,
Funchatt Customer Support
I like this link and a good link to meet new people
Dear Opie,
We are happy to know that you enjoyed your experience!
Thank you for sharing your feedback!
Best Regards,
Funchatt Customer Support
It's been good so far today is the first day I'm texting haven't had much time me on here yet but it looks good so far
Dear Ralph,
Thank you for your comment on our website.
We want to inform you that we give a possibility to our new members to try out the website for free (for that they receive 20 credits).
If they like the website and want to continue communication, they need to buy credits.
Members can choose among various packages and try the cheapest ones in order to understand how our project really works.
If you have some questions about the website, please contact us back at support@funchatt.com.
We are always available for our members 24/7 and ready to help.
Best Regards,
Support Team Funchatt
New so just getting around a bit new I'm sure it's me not your site
Dear Cnuck,
Thank you for your feedback!
In case you have some questions about the website, you can always contact us back at support@funchatt.com at any time.
Funchatt Support Team
You would be my master I would do anything to you that you say goddess
Dear Shane,
Thank you for your feedback!
Nevertheless, please note that our website is not created for such kind of purpose. As a premier platform for communication, it was made for people to start their conversation here. Therefore, your specific request could not be satisfied.
However, we wish you a stroke of good luck with looking for the thing you need.
Best Regards,
Support Team Funchatt
Nice photos, interesting girls, lot of possibilities of meeting, but i do not have creditcard to purchase credits, only belgian bankcard
Dear Vincent,
Thank you for sharing your feedback about the website!
We want to inform you that we accept Visa, Mastercard, Amex, Discover, Maestro credit, debit, prepaid, and gift cards. Please keep in mind that your card should be eligible for both international (worldwide) and online purchases.
In case you have some questions about the website or face some problems, do not hesitate to contact us back at support@funchatt.com at any time.
Best Regards,
Funchatt Customer Support
Terribly expensive platform with ridiculous charges for simple communication. I believe most of your profiles are not real
Dear Richard,
Thanks for sharing your feedback. We are sorry to hear your experience didn't match your expectations.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
All our new members receive an offer of some free credits to try out our services upon registration. I hope you had a good first impression with us. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue. To continue communicating with other members of the website, please purchase credits on our website. Please navigate to the "Credits" page, click the "Get credits" button, select a payment method, and fill in your credit card details. Finally, click the green "PAY" button at the bottom of the form to complete the payment.
Please feel free to reach out to our support@funchatt.com email with any further comments, concerns, or suggestions you wish to share.
Best Regards,
FunChatt Customer Support
Very Great. Had a blast will tell friends and family all about the great time I had thank you
Dear Scott,
We are happy to know that you enjoyed your experience!
Thanks for your kind words and do not forget that you can reach us at support@funchatt.com at any time.
Best Regards,
Funchatt Customer Support
Awesome so far the lady im talking to right now is everything in what im looking for.
Dear Shawn,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Best regards,
Funchatt Customer Support
It was kool and awesome to meet people I hav gotten my heart broken a lot but know it's kool
Dear Marlon,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Best regards,
Funchatt Customer Support
Answer: I have to buy more, can you assist me? Also, how can I find people in my home state?
Answer: Dear August, We appreciate you taking the time to ask a question about our service! The profiles of our content creators are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@funchatt.com if you notice any suspicious activity. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: They get commission. The more credits it costs you the better they do.
Answer: This one is typical. Lots of catfish and working girls.
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
Dear Customer,
Thank you for your input and this review!
Could you please be so kind as to specify the reason for putting 3 stars of 5?
If there is something we can help you with then please let us know via support@funchat.com
We are waiting for your reaching out!
Yours faithfully,
Funchatt Customer Support