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FunchattReviews 10,899

4.0

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Funchatt Reviews Summary

The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1 review

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RU
2 reviews
0 helpful votes
Follow Martin S.
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!
October 1, 2021

The older you get, the harder it is to cope with loneliness. It is good that there is funchatt, where you can quickly find a interlocutor and feel that someone needs you at least for a few hours.

Date of experience: October 1, 2021
Info S. Funchatt Rep
over a year old

Dear Martin!

Thank you for such a great review!

We are glad that our service helps you to come over your loneliness.

We wish you to enjoy the communication journey on our platform!

Best regards,
Funchatt Customer Support

GB
1 review
1 helpful vote
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I've never known how to start and mantain a conversation, so I was hesitant to join a conversation site for a long time. It was only on Funchatt that I found a feature that helps me choose phrases to start a conversation and even keep the conversation going. That's why I've stayed here.

Date of experience: September 22, 2021
Info S. Funchatt Rep
over a year old

Dear Mark,

Thanks for submitting your feedback, as we appreciate every user of our platform.

Your review is what makes us serve you better.

We're always opened to help in case of any required assistance.
Do not hesitate to reach us via support@funchatt.com email at any time.

Best regards,
Funchatt Customer Support

GB
1 review
0 helpful votes
Follow ian A.
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Service
October 15, 2021
Updated review

Takes forever for them to get back to you with even the smallest query but when you have a major one they never get back to you
I think the site is a scam and you end up talking with a computer bot as ive asked questions of various women and got more or less the same answer just worded a bit different

Date of experience: September 15, 2021
Info S. Funchatt Rep
over a year old

Dear Ian!

Thank you for pointing this out!

We apologize in case you did not receive the fastest assistance from us.

Also, please note that we do not tolerate scams.

We carefully approve all the users to be registered on our website. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").

Some users may use general messages found on the Internet or translated, e.g. by Google translator or the translator to set up an initial contact.

Should you need any assistance or wish us to review the particular request please contact us via funchatt.com

Yours faithfully,
Funchatt Customer Support


Far to expensive and everything disappears once you...
October 15, 2021
Previous review

Far to expensive and everything disappears once you have paid for them and its a scam

Date of experience: September 15, 2021
Georgia
1 review
4 helpful votes
Follow Angela B.
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Still waiting to see if any of these gals are real
September 9, 2021
Updated review

Still waiting to see if any of these gals are real

Date of experience: September 9, 2021
Info S. Funchatt Rep
over a year old

Dear Angela,

Thank you for your feedback! We appreciate you being involved!

Please, be kindly informed that we check ladies’ profiles carefully. Firstly, in order to register, every lady takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents she attaches are valid.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

In case you have a situation that requires individual review please let us know via support@funchatt.com

Best regards,
Funchatt Customer Support


Still waiting to see if any of these gals are real
September 8, 2021
Previous review

Still waiting to see if any of these gals are real

Date of experience: September 8, 2021
Georgia
1 review
4 helpful votes
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I am satisfied with the site and I wish you can let the user exchange telephone number and email address to one another.

Date of experience: September 4, 2021
Info S. Funchatt Rep
over a year old

Dear Michael,

Hello and thank you for taking the time to share your feedback with us!

We are truly glad to hear that you are satisfied with your experience on our website and would like to inform you that it is possible to exchange personal contact information with your penfriend in chat or mail sections. Please note that it is up to every user to decide whether to share the contact information or not, as the website provides a safer and secure space for communication. All the users decide for themselves whether they are ready to move forward.

In case you have any additional questions, please feel free to reach us via Support@FunChatt.com and we will be glad to assist you.

Best regards.
FunChatt Customer Support

Belarus
1 review
5 helpful votes
Follow Tom F.
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Many people, like me, because of their workload simply do not have time to meet new people in interesting places. Thankfully there is a site like "Funchatt", it's always interesting and exciting.

Date of experience: August 29, 2021
Info S. Funchatt Rep
over a year old

Dear Tom,

Hello and thanks for submitting your review!

We're more than glad to know your opinion about the platform.

Best regards,
Funchatt Customer Support

Illinois
1 review
3 helpful votes
Follow Rebecca O.
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Just want to know how we can know if any of the women are real.

Date of experience: August 26, 2021
Info S. Funchatt Rep
over a year old

Dear Rebecca,

Thank you for taking your time and posting this review.

At this point, we would like to know that we carefully approve all the users to be registered on our website. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").

Also, we make sure as much as we are able to that the user is interested in communication with other users of the platform. We require to see photo IDs of all our trusted users. In case a user gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts. Please, note that we allow the purchase of gifts on our website only for trusted users.

If you have any other questions, free to ask them by contacting us via support@funchatt.com email.

Best regards,
Funchatt Customer Support

Oregon
1 review
0 helpful votes
Follow Dan T.
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It seems after you spent so much money at your site you should be able to get someone's contact information. I find you very greedy in that regards. Probably won't hang out much longer

Funchatt attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 26, 2021
Info S. Funchatt Rep
over a year old

Dear Dan,
Hello and thank you for leaving your feedback!

Please, be informed that you may easily exchange contact with other users on the website, as such an option is fully available. However, every user decides for him/herself whether s/he is ready to move further and to provide his/her contact details.

If you need any assistance to clarification on how to do it, please contact us via support@funchatt.com and we will be glad to assist you with your inquiry.

Moreover, we would be glad to offer you 50 credits if you decide to explore the platform and try other options available.

In case you have additional questions regarding this or any different matter, don't hesitate to get in touch with us via the mentioned email address.

Best regards,
Support Team Funchatt

Ukraine
1 review
3 helpful votes
Follow Robetr I.
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Funchatt good site
August 23, 2021

Quarantine does its job. Even during the first wave, I dramatically felt an acute lack of communication with live people. But, thanks to the " Funchatt" site, this problem is now solved.

Date of experience: August 23, 2021
Info S. Funchatt Rep
over a year old

Dear Robetr,
We appreciate you taking your time to leave this review.

We are thrilled to hear such good feedback and we are proud to hear you enjoyed the experience on our website!

Just in case you have any questions, do not hesitate to reach us via support@funchatt.com email.
We are working 24/7 for you.

Best regards,
Funchatt Customer Support

GB
1 review
4 helpful votes
Follow Maria B.
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Hi love your site would be nice to exchange address so I can visit can you let me do this for a holiday yes

Date of experience: August 20, 2021
Info S. Funchatt Rep
over a year old

Dear Maria,

Hello and thank you for leaving your feedback!

Thank you for your positive feedback. We are glad to hear you enjoy the usage of our website.

Please contact our support team via support@funchatt.com to get more details on how to exchange the contact details on our platform.

In case you have additional questions regarding this or any different matter, don't hesitate to get in touch with us via the mentioned email address.

Best regards,
Funchatt Customer Support

California
1 review
1 helpful vote
Follow Mary A.
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Let us exchange phone numbers if we want too. How else are we supposed to connect! That is ridiculous! 2 people fall in love and you stop them from ever meeting each other. How stupid is that. Funchatt is the only one winning in the game because you are taking all our money and laughing all the way to the bank while you will not let us meet each other. I have spent over $3000. 00 on this site in a few months and have you ever given me any bonus credits, Not 1! I would appreciate a response and some bonus credits please.

Funchatt attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 19, 2021
Info S. Funchatt Rep
over a year old

Dear Mary,
Thank you for letting us know about this. Your feedback helps us do better.

We would like to inform you that it is possible to exchange contact details via chat with your penfriend, it is up to every user to decide whether to share them or not, as the website provides a safer and secure space for communication.
Every trusted user on our platform decides for themselves when they are ready to move forward.

As for your request for bonus credits, please contact us via support@funchatt.com email and do not hesitate to reach us out with any questions or requests.
We will be glad to assist you!

Best regards,
Support Team Funchatt

From the business

Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.

Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.

We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.