On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a positive reputation primarily for its effective software that assists users in assessing text for plagiarism, highlighting its reliability and quality. Customers appreciate the tool's functionality, which suggests a strong level of satisfaction with the product itself. However, there are indications of concerns regarding customer service, particularly related to response times and support availability. Overall, while the product is well-regarded, enhancing customer support could further improve the company's reputation and address customer frustrations, fostering a more comprehensive positive experience.
This summary is generated by AI, based on text from customer reviews