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The company generally enjoys a positive reputation for its diverse game library and affordable rental options, appealing particularly to those interested in older titles. However, significant concerns arise regarding shipping delays, with many customers reporting lengthy wait times for both receiving and returning games. The customer service experience is frequently criticized, with reports of inadequate support and frustrating communication. Overall, while the service offers valuable opportunities for game trial and rental, persistent issues with shipping efficiency and customer assistance detract from overall satisfaction, suggesting a need for improvement in these areas.
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Game selection is great and shipping time is very fast. It is even cheaper if you cancel and wait for them to give you a better deal. Learn how to copy your games for an infinite library.
Renting unlimited games for as long as you want is so much better than buying a game. Your average game is like 60 bucks and that can get you almost 5 months of unlimited game rentals. I did like the other person here suggested and cancelled my membership almost immediately and did get a steep discount on their monthly fees. You can also buy games at a much reduced price with their reward points.
I used to be part of the hollywood video power play system to rent my games locally until they jacked up their prices. I found gamefly to be cheaper and they have a wider variety of games. The game you want is almost always in stock. The price to sign up is cheap too. If you sign up for a couple months and then try to quit, they will 1 month later send you an email with an even lower price per month. I quit because I am poor but then they sent me an email with a ridiculously low price that I couldn't refuse. If you want a deal, sign up for a month and then quit... then sign up again :)
Great way to have unlimited games on your PS3, XBOX 360 or Wii - I got a subscription to this service about a year ago and it has been a great way to keep playing new games without having to buy them. For the price of a couple games, you basically get unlimited about of rentals for a year. It works just like netflix. And, if you just keep the game for more than a month, they will offer you a super cheap price to just keep it. If you stay with them longer than 6 months, they give you a 5% discount on all the games you want to keep and buy.
Answer: Would be nice if gamefly took money orders as another way to pay for renting games..