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Garage Giant generally enjoys a positive reputation among customers, who frequently commend the high quality and thoughtful packaging of their products, as well as the ease of assembly. Many reviewers express satisfaction with the prompt shipping and the aesthetic appeal of the cabinets and flooring. However, concerns arise regarding inconsistent customer service experiences, particularly related to order accuracy and communication issues. Some customers have reported difficulties with product returns and delivery timelines. Overall, while the company excels in product quality and customer satisfaction, enhancing communication and support could further improve the customer experience.
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I ordered two sets of the 5-piece cabinet sets, 10 total lockers. Packaging was one of the best I've seen for any online purchased product. After assembling the first cabinet I was able to build the remaining nine without the instructions, very simple assembly! Overall, very happy with the purchase and worth the money. (didn't receive the free light the website states they come with though)
I recently purchased the ulti-mate garage cabinet from garage giant retailer and I have to say, I am extremely impressed with both the product and the customer service I received. The cabinet is made of high-quality materials and is incredibly sturdy. It has ample storage space for all of my tools and equipment and has made a huge difference in the organization of my garage.
But what really stood out to me was the outstanding customer service I received from the retailer.
Overall, I would highly recommend this garage cabinet to anyone in need of some extra storage space in their garage. Not only is the cabinet itself of excellent quality, but the customer service I received was truly top-notch. I will definitely be returning to this retailer for any future storage needs.
Lon story short Fed ex completely took advantage of me. No help from garage giant
Package was well packed.
No damage.
Delivery was scheduled.
As expected.
Often things we buy online are a disappointment. In this case my garage cabinets far exceed my already hopeful expectations. Exceptional fit and finish. Engineered beautifully. My friends have already ordered there's.
Thank you
Steve
We were very satisfied with the quality of our garage cabinets as well as the price.
I feel in love with the look, then the price, and then again during an amazingly easy assembly process - and now I have these beautiful cabinets forever!
Garage Giant products are exceptional quality, the procurement was easy and delivery seamless. Everything we expected.
We ordered too few tiles for our project and needed something quick. Good price and fast shipping.
Two of three products initially received were the wrong color but customer service took care of it immediately. Items were picked up by FedEx the next day and new correct items arrived just a few days later. Great price on a hard to find item.
Super quick and easy buying experience
Super quick and easy buying experience
Super quick and easy buying experience
Super quick and easy buying experience
Super quick and easy buying experience
Super quick and easy buying experience
Super quick and easy buying experience
Super quick and easy buying experience
Mel was great and responsive to my status requests. Originally ordered this product from Lowes and cancelled it because got no help at all. Garage Giant was great.
Great product and very high quality. I read the horror stories about deliveries but we had no problems at all. The shippers were great and delivered it right to our doorstep.
I ordered wrong item (with loops) but only found out when I couldn't connect it. I was told to order another version (with pins) and RMA the one that is wrong. I did that, received correct item, but still waiting for RMA (almost a month now). That is $60 that I probably will never get back. With amazon it works so much better.
I ordered Hollon safe from this site. Safe came damage in one corner without change Key. When I contact they said you can return on your own expense with 15% restocking fee. That is almost $300 for no reason.
They send me safe with pre set combination and you can not change that if you change your warranty is no more valid!. Now they have my address and combination code for safe lol. Stay away from this site.
Shipping was fast and mat held up well for 165 cars running over it for auction
We are very pleased with our purchase. It was easy to set up and they look very nice in our garage
Very impressed with the quality of the cabinets and workmanship. Lots of parts to assemble, but the hole alignment and overall fit was perfect. All four cabinets we purchased arrived with no damage and we found them easy to assemble (about 1 hr. Each).
Answer: Yes - as long is the weight is evenly distributed it should not tip.
Answer: Hi Jim. Absolutely they can. This is basically 4 individual tall cabinets that you can position together or all apart, however you please.
Answer: Hi Michael and thanks for your question. I can tell you that Florida is our second most popular destination state for Ulti-MATE Garage cabinet orders (second only to CA) and we have never had any customers from Florida (or any other state) complain about moisture ingress to the units, or warping or anything like that. I hope that reassures you! Have a great day - the Garage Giant team.
Answer: Price was best and had a range of toolboxes to choose from.
Answer: It is a great company I love our mat and shipping was fast
Answer: Very easy. I used chat feature and got fast helpful answers
Garage Giant is where you'll find America's favorite garage storage, flooring and outdoor brands at the lowest prices and with easily the best customer service in the market. All orders ship for free and come with a money back guarantee. Categories sold include garage storage cabinets, garage flooring, workbenches, tool boxes and chests, garage organization, shelving and overhead storage racks. Our guarantee is that we will never be beaten on price and no-one comes close on service.