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Garage GiantReviews 287

4.0

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Garage Giant Reviews Summary

Garage Giant generally enjoys a positive reputation among customers, who frequently commend the high quality and thoughtful packaging of their products, as well as the ease of assembly. Many reviewers express satisfaction with the prompt shipping and the aesthetic appeal of the cabinets and flooring. However, concerns arise regarding inconsistent customer service experiences, particularly related to order accuracy and communication issues. Some customers have reported difficulties with product returns and delivery timelines. Overall, while the company excels in product quality and customer satisfaction, enhancing communication and support could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

service
73
value
104
shipping
105
quality
199
This company responds to reviews on average within 3 days

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516 reviews

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Florida
1 review
0 helpful votes
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Great
July 18, 2023

I see that you have a good product so I order some great heavy duty Shelves from your company.

Date of experience: July 18, 2023
Pennsylvania
1 review
0 helpful votes
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Ulti-Mate 2.0 Great Product
July 3, 2023

I ordered two sets of the 5-piece cabinet sets, 10 total lockers. Packaging was one of the best I've seen for any online purchased product. After assembling the first cabinet I was able to build the remaining nine without the instructions, very simple assembly! Overall, very happy with the purchase and worth the money. (didn't receive the free light the website states they come with though)

Date of experience: July 3, 2023
Minnesota
1 review
0 helpful votes
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I recently purchased the ulti-mate garage cabinet from garage giant retailer and I have to say, I am extremely impressed with both the product and the customer service I received. The cabinet is made of high-quality materials and is incredibly sturdy. It has ample storage space for all of my tools and equipment and has made a huge difference in the organization of my garage.

But what really stood out to me was the outstanding customer service I received from the retailer.

Overall, I would highly recommend this garage cabinet to anyone in need of some extra storage space in their garage. Not only is the cabinet itself of excellent quality, but the customer service I received was truly top-notch. I will definitely be returning to this retailer for any future storage needs.

Date of experience: June 25, 2023
California
1 review
0 helpful votes
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Delivery not what stated
June 9, 2023

Lon story short Fed ex completely took advantage of me. No help from garage giant

Date of experience: June 9, 2023
Hawaii
1 review
0 helpful votes
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Looks nice in Garage
May 29, 2023

Package was well packed.
No damage.
Delivery was scheduled.
As expected.

Date of experience: May 29, 2023
Oregon
1 review
0 helpful votes
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Incredible value
January 29, 2023

Often things we buy online are a disappointment. In this case my garage cabinets far exceed my already hopeful expectations. Exceptional fit and finish. Engineered beautifully. My friends have already ordered there's.
Thank you
Steve

Date of experience: January 29, 2023
Tennessee
1 review
0 helpful votes
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Very satisfied
January 13, 2023

We were very satisfied with the quality of our garage cabinets as well as the price.

Date of experience: January 13, 2023
California
1 review
0 helpful votes
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I feel in love with the look, then the price, and then again during an amazingly easy assembly process - and now I have these beautiful cabinets forever!

Date of experience: October 26, 2022
Louisiana
1 review
0 helpful votes
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Outstanding product and procurement
October 25, 2022

Garage Giant products are exceptional quality, the procurement was easy and delivery seamless. Everything we expected.

Date of experience: October 25, 2022
District of Columbia
1 review
0 helpful votes
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Easy and accurate
October 17, 2022

We ordered too few tiles for our project and needed something quick. Good price and fast shipping.

Date of experience: October 17, 2022
Idaho
1 review
0 helpful votes
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Shopping for years!
October 1, 2022

From ordering to and early delivery, everything was 1st Class.

Date of experience: October 1, 2022
Pennsylvania
1 review
0 helpful votes
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Quick Correction of Error
September 30, 2022

Two of three products initially received were the wrong color but customer service took care of it immediately. Items were picked up by FedEx the next day and new correct items arrived just a few days later. Great price on a hard to find item.

Date of experience: September 30, 2022
California
1 review
0 helpful votes
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Great storage cabinets
September 28, 2022

Super quick and easy buying experience
Super quick and easy buying experience
Super quick and easy buying experience
Super quick and easy buying experience
Super quick and easy buying experience
Super quick and easy buying experience
Super quick and easy buying experience
Super quick and easy buying experience

Date of experience: September 28, 2022
Hawaii
1 review
0 helpful votes
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Garage Cabinets
September 27, 2022

Mel was great and responsive to my status requests. Originally ordered this product from Lowes and cancelled it because got no help at all. Garage Giant was great.

Date of experience: September 27, 2022
Connecticut
1 review
0 helpful votes
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Great product and very high quality. I read the horror stories about deliveries but we had no problems at all. The shippers were great and delivered it right to our doorstep.

Date of experience: September 11, 2022
Florida
1 review
0 helpful votes
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I ordered wrong item (with loops) but only found out when I couldn't connect it. I was told to order another version (with pins) and RMA the one that is wrong. I did that, received correct item, but still waiting for RMA (almost a month now). That is $60 that I probably will never get back. With amazon it works so much better.

Date of experience: September 9, 2022
Rhode Island
1 review
1 helpful vote
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I ordered Hollon safe from this site. Safe came damage in one corner without change Key. When I contact they said you can return on your own expense with 15% restocking fee. That is almost $300 for no reason.
They send me safe with pre set combination and you can not change that if you change your warranty is no more valid!. Now they have my address and combination code for safe lol. Stay away from this site.

Date of experience: September 9, 2022
Georgia
1 review
0 helpful votes
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Great mat for classis car auction
August 29, 2022

Shipping was fast and mat held up well for 165 cars running over it for auction

Date of experience: August 29, 2022
California
1 review
0 helpful votes
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Garage Storage
August 10, 2022

We are very pleased with our purchase. It was easy to set up and they look very nice in our garage

Date of experience: August 10, 2022
Texas
2 reviews
0 helpful votes
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Great Cabinets
August 9, 2022

Very impressed with the quality of the cabinets and workmanship. Lots of parts to assemble, but the hole alignment and overall fit was perfect. All four cabinets we purchased arrived with no damage and we found them easy to assemble (about 1 hr. Each).

Date of experience: August 9, 2022

From the business

Garage Giant is where you'll find America's favorite garage storage, flooring and outdoor brands at the lowest prices and with easily the best customer service in the market. All orders ship for free and come with a money back guarantee. Categories sold include garage storage cabinets, garage flooring, workbenches, tool boxes and chests, garage organization, shelving and overhead storage racks. Our guarantee is that we will never be beaten on price and no-one comes close on service.