GEICOReviews 139

FYI, If you have adult children in your home that carry a license but don't drive they will charge you like they are active drivers in your household. Geico thinks that its ok to do this and make you pay way higher premiums for young adults in your house. They raised our price from 900 every 6 months to over double that overnight with no claims or accidents. I always thought we were insuring our cars not people that live in our house because they cant afford to move out. Geico thinks its ok to push costs on there insured without insuring any extra vehicle. I think its just a way to make more money and get further into there customers pockets. If they were active drivers driving vehicle on policy this would be warranted but this practice borders on robbery and ripping people off! Maybe that's how they can afford all there fancy commercials!

Geico is by far the worst insurance you could have. Above all, their customer service is atrocious. From email to email, different information is given out including threats to cancel my already paid for insurance... because someone messed up my autopay and then someone else messed up the paperwork in order to cover up Geico's lies. I recorded the calls and kept the emails. Each call and email, a new lie and 2 more hurdles each time. They want money for a vehicle that hasn't moved even though the insurance was canceled by me (I have 2 with 2 drivers)... they still intend to keep the stolen extra.

They are uncooperative and still haven't been able to figure out how to fix their autopay glitch. The glitch is their loophole to act as if you hadn't paid, in order to have you cover your own collision costs, if they are actually needed. Our relationship has only ever consisted of me giving them more money... raising my rates after perfect driving, to only give me the run around (claiming I'm insured).

Murphy's Law was written for clowns like Geico. They should be jailed

Less than 1 star ratings are absolutely necessary, yet 1 is the lowest possible here

Sadistic, monopolizing, liars. My truck is not commercial, I don't have a job, I don't run a company, it has no wording on it, it has no tools or even a toolbox attached to it either. Laughed at my pain and it sounded evil, trying to fascize me into higher costs by lying, should be incarcerated. I used to find them to be an outstanding company, but that was then and this is now. Not only that but their underwriters aren't there on the weekends, leaving me screwed by a lie and then being expected to wait hand and foot abiding by a lie. Watch out for companies who treat you poorly while using covid as an excuse; they'll act understaffed but are really just trying to find any way to price gouge you.

Geico by far the worst car Insurance company on the face of the earth. My car was hit sitting in the parking lot of my apartment complex. This is what I reported to Geico. To my absolute shock Geico reported I was in an accident and I was at fault. A total and complete lie. Now I have points against my driving record. New insurance Progressive cost is so high I can just barely afford it. I guess this is how Geico treats its Vererans.

A friend hit my car and her company is Geico. After she waited an hour to speak with someone she completed everything they asked. Even though I was the person hit, Geico expected my to upload photos of the car (which was already done by the policy owner), wait on hold for over an hour, and even though my car was not driveable they only approved a rental for two days. Absolutely ridiculous!

I was hit from behind was seriously hurt was not at fault geico took my payments from 160 to 840 a month. Then they wouldn't pay out my pip so now I'm hurt and can't see any doctors. Won't even talk to me Bc I have lawyer worse insurance company they are. Never ever get this company.

It's a bloody nightmare just speaking to a human. ANY insurance company is better than this. They belong in prison for fraud. Go with Allstate, State Farm, AAA or none at all. Still better than Geico Schmucko. Here is a photo of Geico headquarters.

I was T-boned by a car that had GEICO insurance. We all agreed the accident was 0% (zero percent) my fault. Zero. I was stopped for a light. The woman's car came screeching out of her driveway and plowed into mine: Crash. Due to the massive damage, my car was getting body work done for six weeks. I had a rental car for six weeks. Geico refused to pay for the last two weeks of the rental. My car was in the SHOP. There was no suggestion I was using it or that it was usable and I was just lax in picking it up. They owe me $400. I kept contacting them and sent them documentation and they kept lying or avoiding me. They keep sending me offers to get Geico. Yeah. Right. Not gonna happen. Terrible company.

All I can say is, thank goodness they're not my insurance company. But I have just spent the last hour trying to make a payment for a relative who is hospitalized and they couldn't care less. Don't mind so much if there is a wait time, although I find it annoying to listen to the same loop OVER AND OVER about how you should just hang up and stop bothering them; but to be told there is a twenty minute wait time and then repeatedly hung up on at the nineteen minute mark is beyond the pale. I would try to find an insurance company that it is possible to contact, if I were you.

I recently had an accident that caused considerable damage to my car. The party at fault had Geico coverage and in no time, I was compensated for my loss. Mann, the Geico insurance adjuster should be commended for his efficiency and prompt response. What could have been a worrisome experience. Wasn't. Many thanks to all.

Site jabber has repeatedly destroyed my honest review of this despicable Scam company, Geico. From Warren Buffet's con artist promotions of Geico to the fact that 30% of their customers have or are trying to find another insurer. Racist company. Sexist company. Liars, Cheaters and Thieves. If they can throw you under the bus, they will. Geico gives its insured nothing but a punch in the face while paying its hired attorneys a fortune to lie in the courts, insult its insureds and fight to the death. No integrity to be found at Geico. Mean spirited and harmful Geico employees are unleashed to harm and trash Geico's insureds. Horrible.

I was very please with their handling of my insurance needs. Someone just totaled my car ( I had only the minimum insurance for this car) and they have followed up and help me with the paperwork. I don't like their automated system: it drives me nuts, but the people who work there are good and caring. Of course, I don't get a replacement or anything because I didn't have a full coverage, but I still had their support with paperwork etc. Another thing that GEIGO did is to ask me every month if I can make the payment, otherwise they'll cover for me. Fortunately, I needed that extension and will never need, but others may and this is a kind way to treat your customers.

Their deceptive ad says you save 15% if you spend 15 minutes on the phone with Geico.
To make long story short some how their adjusters at the time of processing your claim will nickel and dime you to death., Their deceptive practices should be investigated by NYS attorney General.
They were trying to force or process this accident through my own auto insurance policy whereas the person who decided to back up into my driver's side should be 100% at fault. No fault of mine because I was just standing in the parking lot.
You ask why would they do that; the reason is that once an accident is processed through your policy then the insurance company's underwriting department will have a reason to increase your premium. They have turned this claim into a nightmare with the number of phone calls they have made. I plan to file legal complaint against Geico with NYS Insurance Commissioner.

I received someone's auto insurance card in the mail and I don't drive. Called and email Geico, they said they couldn't help me the claimant has to change address. They need to verify if people live at the address before signing them up. I'm not sure if it was changed because Geico protects the customers, but who is here to protect me. They made me feel like I was the one in the wrong and it''s not right. I shouldn't have to go through this at all.

WOULD NEVER RECOMMEND GEICO! Geico service is horrible! I've hit deer at night on my 6 months old 7000 miles car. Geico refused to pay for OEM replacement parts and offered reconditioned and used parts instead. The difference for all parts was $186... After several calls they stated this is in my police that they can do this. Nobody told me this when I have signed for Geico. I did call two other insurance companies and both told me that for current year car with less than ******* mile they will put OEM parts with no additional charge. Obviously, I will cancel all my policies (auto, boat, ambrella, business) with Geico. Absolutely the worst insurance company I have ever dealt with. Read every letter in the policy if you brave enough to sign for geico insurance. You will save small $$ in premium but loose multiple time more if you will need to file a claim. Do yourself a favor and don't get geico.

Geico set up my claim sent an adjuster out deemed my vehicle as total loss and sent documentation of incident only to back out and say sorry this isn't covered with your policy. They said it falls under mechanical and the supervisor said it falls under "negligence" and thats not something I have with my policy.

Backround of situation: I received an oil change that seemed to mess up everything in my car

I stated to them this is my first lease vehicle and I already have full coverage I didn't know I had to have an additional coverage for mechanical. Nicholaus stated thats something that was asked when I first added vehicle. And theres nothing he can do and its up to me with what I want to do with the car. Then switches me to customer service to see if I can hear the pre recorded conversation for them to only tell me it doesn't go that far back. I asked to speak to a supervisor for the unfairness of this whole process and the only thing he can offer me is an apology. It also took me a week! To speak to a supervisor. Life lesson I been with geico for about 6 years and this was the first and last sign I needed to see. Everyone gives you different information and they are not helpful only thing they know how to do is apologize for their mistakes. Now my car is listed as a total loss vehicle with noone to cover it. Whats the point of having insurance. I also called corporate and haven't heard back. They know how to promote and sell their insurance very good but if something was to actually happen be very careful what coverage you choose because they dont honor their commitment to the customer

I have the unfortunate circumstance of living on a curve that is difficult for drivers to navigate. I have had damage done to my property numerous times by drivers with different insurance companies. Of all the companies I have had to file a claim against, Geico has been the most understanding and have followed through with what they said they would do. They have been consistent as well. Never once have they unreasonably questioned the cost to repair damages to my property. This is extremely important for you when choosing a company to represent and protect you if you are responsible for damaging or injuring another person or their property. If your insurance company doesn't treat the victim of your accident fairly, that victim, will most likely end up filling a lawsuit against you to recover damages. They don't need to deal with your insurance company when you are the one at fault because you are the one responsible for the damages, not your insurance company. You don't want your insurance company messing with your financial stability because they want to make money for their shareholders. You buy insurance to stay out of court. If the company is more concerned about their shareholders then they are with protecting you and you wind up in court, your insurance company is not fulfilling their contract with you. In my experience as a claimant with Geico, they are doing what they have contracted to do. As with any purchase of an insurance policy, understand what you are buying, what you are not buying, and don't be afraid to ask questions. Also remember that different market places have different people working in them and a national company may be better at serving customers and claimants based on the caliber of the employees working in those areas than others. Do your research carefully because your understanding of insurance is something that can make a difficult time easier to navigate or make your life miserable.