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BrilReviews 69

2.5

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Bril Reviews Summary

Bril has a rating of 2.5 stars from 69 reviews, indicating that most customers are generally dissatisfied with their purchases. Bril ranks 3rd among Dental Products sites.

service
16
value
11
shipping
9
returns
9
quality
50

Instant Feedback

645 reviews

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North Carolina
2 reviews
0 helpful votes
Follow Janet H.
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Battery doesn't last long & cannot be replaced. Not worth the money. Mr Brill no longer charges after only a few months.

Date of experience: November 8, 2023
Canada
1 review
0 helpful votes
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Very good
September 15, 2023

I ordered from bril to be sure was genuine product, only disappointment was fee charged at delivery because of crossing border.

Date of experience: September 15, 2023
Customer S. Bril Rep
over a year old

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon! Custom fees are out of our control, we apologize for any inconvenience.

GB
1 review
0 helpful votes
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This product is nothing short of genius. I've always worried about the cleanliness of my toothbrush, and would replace it often due to bacteria concerns. I don't even think about it anymore with bril. 100% trust in this sterilizer!

Date of experience: August 25, 2023
Customer S. Bril Rep
over a year old

Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!

New Jersey
1 review
4 helpful votes
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Don't buy this product
August 9, 2023

Was told today by customer service that there's a one year warranty and the product is expected to last two years! Mine lasted 17 months and my son's 18 months. Disgusted that they refuse to replace my product. Was told to buy two more if I wanted to replace them. Why would I spend $85 every two years for a faulty, shabbily built product? Save your money and don't waste it by purchasing this product.

Date of experience: July 10, 2023
Singapore
1 review
0 helpful votes
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Bril - White
July 11, 2023

I have fully charge the Bril devices, but when I insert in the toothbrush, there is no UV light at all!

Date of experience: June 11, 2023
North Carolina
1 review
0 helpful votes
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Brill - Best
June 6, 2023

The entire experience from purchase to receipt to use was fast, easy and flawless.

Date of experience: June 6, 2023
Customer S. Bril Rep
over a year old

We appreciate the fantastic review and are glad we could be of service!

California
1 review
0 helpful votes
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Bril UV toothbrush sanitizer
June 4, 2023

Very easy to set up. Little to early for future results. Had for a bout a week.

Date of experience: June 4, 2023
Customer S. Bril Rep
over a year old

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

Belgium
1 review
0 helpful votes
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Great sales service and product
May 25, 2023

I receive what I order and the help me about the delivery service.

Date of experience: May 25, 2023
Customer S. Bril Rep
over a year old

We appreciate the fantastic review and are glad we could be of service!

New York
1 review
0 helpful votes
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Check products before shipping
May 19, 2023

The shopping experience easy, hopefully the product is as good as the advertising.
I need to return one item

Date of experience: May 19, 2023
Canada
1 review
0 helpful votes
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*
May 18, 2023

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Date of experience: May 18, 2023
Washington
1 review
0 helpful votes
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Great shopping experience...Received my order in a timely matter..

Date of experience: April 16, 2023
California
1 review
1 helpful vote
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Not ever again!
May 10, 2023

Worked as described for 3 months…now I have to charge it everyday! It was great at first…only had to charge once a month.

Date of experience: April 10, 2023
Customer S. Bril Rep
over a year old

Hello Judy,

We are so sorry to hear this! We would be happy to issue a replacement unit if you reach out to us. (: Please let us know if we can be of any further assistance.

Canada
1 review
0 helpful votes
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Very expensive for Canadian customers
May 4, 2023

Initially bought 3 and thought they were pretty good so I ordered several more for the family. Unfortunately, the second order took over a month because it was flagged at customs, so between the high exchange rate and the extra duty and taxes I was charged, they became way overpriced. I can only hope they last longer than many of the reviews I am reading.

Date of experience: April 3, 2023
Louisiana
2 reviews
0 helpful votes
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Too easy and tempting
May 1, 2023

Easy but I do wish you also carried toothbrushes but I searched your website and there are none.

Date of experience: April 1, 2023
California
2 reviews
0 helpful votes
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My 3 Brils for the price of 2‼
March 29, 2023

It was an easy purchase, a fast delivery, and an amazing product.

Date of experience: March 29, 2023
Pennsylvania
1 review
0 helpful votes
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I said enough already
March 27, 2023

This is getting excessive. I am now very annoyed that I offered to write a response. Come on folks! It's a toothbrush cleaner

Date of experience: March 27, 2023
New York
1 review
0 helpful votes
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I still have not yet received the product. What is the delay?

Date of experience: March 25, 2023
Maryland
1 review
0 helpful votes
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Awesome!
March 12, 2023

I ordered a three pack, and recieved it very fast! I originally had not put in my address fully, called them. They had understood, fixed it, and I recieved my package with updates 2 weeks later.

Date of experience: March 12, 2023
Arizona
1 review
0 helpful votes
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Easy and convenient!
March 9, 2023

Great and easy to use site! So far happy. Product came very fast!

Date of experience: March 9, 2023
Michigan
2 reviews
1 helpful vote
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Great Experience
February 27, 2023

This is the second set of toothbrush sanitizers we have purchased. The concept and convenience is great, just wish they lasted longer before they stop working. We are a family of 4 and have one in our bathroom for each of us and one in our travel bag. The only issue is that they don't last very long before they need to be replaced. I was really hoping this was going to be a long term solution, but they lasted only about 6 months before many of them stopped working. This is our second set and we love them when they work.

Date of experience: February 27, 2023