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Bril has a rating of 2.5 stars from 69 reviews, indicating that most customers are generally dissatisfied with their purchases. Bril ranks 3rd among Dental Products sites.
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Battery doesn't last long & cannot be replaced. Not worth the money. Mr Brill no longer charges after only a few months.
I ordered from bril to be sure was genuine product, only disappointment was fee charged at delivery because of crossing border.
This product is nothing short of genius. I've always worried about the cleanliness of my toothbrush, and would replace it often due to bacteria concerns. I don't even think about it anymore with bril. 100% trust in this sterilizer!
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
Was told today by customer service that there's a one year warranty and the product is expected to last two years! Mine lasted 17 months and my son's 18 months. Disgusted that they refuse to replace my product. Was told to buy two more if I wanted to replace them. Why would I spend $85 every two years for a faulty, shabbily built product? Save your money and don't waste it by purchasing this product.
I have fully charge the Bril devices, but when I insert in the toothbrush, there is no UV light at all!
The entire experience from purchase to receipt to use was fast, easy and flawless.
We appreciate the fantastic review and are glad we could be of service!
Very easy to set up. Little to early for future results. Had for a bout a week.
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
I receive what I order and the help me about the delivery service.
We appreciate the fantastic review and are glad we could be of service!
The shopping experience easy, hopefully the product is as good as the advertising.
I need to return one item
Great shopping experience...Received my order in a timely matter..
Worked as described for 3 months…now I have to charge it everyday! It was great at first…only had to charge once a month.
Hello Judy,
We are so sorry to hear this! We would be happy to issue a replacement unit if you reach out to us. (: Please let us know if we can be of any further assistance.
Initially bought 3 and thought they were pretty good so I ordered several more for the family. Unfortunately, the second order took over a month because it was flagged at customs, so between the high exchange rate and the extra duty and taxes I was charged, they became way overpriced. I can only hope they last longer than many of the reviews I am reading.
Easy but I do wish you also carried toothbrushes but I searched your website and there are none.
It was an easy purchase, a fast delivery, and an amazing product.
This is getting excessive. I am now very annoyed that I offered to write a response. Come on folks! It's a toothbrush cleaner
I ordered a three pack, and recieved it very fast! I originally had not put in my address fully, called them. They had understood, fixed it, and I recieved my package with updates 2 weeks later.
Great and easy to use site! So far happy. Product came very fast!
This is the second set of toothbrush sanitizers we have purchased. The concept and convenience is great, just wish they lasted longer before they stop working. We are a family of 4 and have one in our bathroom for each of us and one in our travel bag. The only issue is that they don't last very long before they need to be replaced. I was really hoping this was going to be a long term solution, but they lasted only about 6 months before many of them stopped working. This is our second set and we love them when they work.
Answer: So sorry for the confusion - If you are looking at the bril logo on the product, the charging port is to the upper left side. It's covered by a little rubber cover. Pull that up and you can connect the included charging cord to the bril. You can then connect the USB to any USB charging block. USB charging blocks are used to charge cell phones, so you should be able to use the same block from your cell phone charger.
Answer: Hello, When charging the light will turn green to indicate a full charge. At a general level, there is ample data to show that UV-C wavelengths like those used in Bril, are effective for sterilization. Here's some evidence: https://www.fda.gov/medical-devices/coronavirus-covid-19-and-medical-devices/uv-lights-and-lamps-ultraviolet-c-radiation-disinfection-and-coronavirus For our product specifically, we have independent lab test results showing Bril's efficacy against various bacteria like Staph, Strep, and E. Coli. Every single test showed at least 99.9% of the bacteria were neutralized. As you read about UV-C light, you may be concerned about the effects it can have on your skin and eyes. Part of what makes Bril a higher quality product, and contributes to the cost of production, is the fact that we specifically sourced medical grade glass, that doesn't allow the harmful UV-C waves through, for the viewing window. In short, if you can see the blue light on in your Bril, you can be sure that you are safe and the germs on your brush are not.
Answer: Hello Wanda, Yes, you can leave your toothbrush in the bril after the UV light turns off. (:
Answer: Hi Cheryl - please send your order number to service@getbril. Com
Answer: Hi Martha, Thanks for reaching out! We'd be happy to look into this. Please email us at service@getbril. Com with your order number, and our team will assist you further.
Answer: Hola, cárgalo durante 5 a 6 horas o hasta que la luz se ponga verde.
Answer: Hi Christina, the bril surprisingly will fit an electric toothbrush, there is a little piece that can be removed in order to allow electric/wider necked brushes to fit. This usually solves the fit issue for most customers. If this does not work please let me know.
Answer: Hi Christina, the bril surprisingly will fit an electric toothbrush, there is a little piece that can be removed in order to allow electric/wider necked brushes to fit. This usually solves the fit issue for most customers. If this does not work please let me know.
Answer: Hello Eva, please send us your order number to service@sling.shop. Thank you.
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon! Custom fees are out of our control, we apologize for any inconvenience.