Sporting SmilesReviews 66

Received my impression kit. Took impressions of uppers and lowers and sent them photos as suggested. Re did the lowers as per instructions. Received final go-ahead based on photos returned. Then 5 days later got an email from them they couldn't use the impressions despite having oked them. They said they'd send me one more kit on request, but if this didn't work out, there would be no more kits mailed out. So much for their "satisfaction guaranty". These people are scamsters. About to just write off what I paid them and the time and aggravation to just go to the dentist.

I have had my old retainers for over a decade, so I was looking forward to a new set.
I went through 8 combined molds to get 2 different sets of retainers, with none of them fitting properly. I am beyond disappointed and furious. The last set didn't even sit on my teeth properly, and I made sure to follow all of the instructions and videos as best as I could.
I wore the better fitting set overnight. In the morning, my teeth were still sore and my old retainer (which again, I've worn for a decade) did not fit properly. I don't know what they did, but they did not deliver. And now I'm being charged $20 for what was advertised as "100% satisfaction guaranteed" (the fee is in the fine print). This process took 4 months, wasted several days of back-and-forth, making multiple molds after wearing my retainer, and now $20. If you have had and have worn a retainer, save yourself and don't use them

I needed a new night guard and have a new dentist. He wanted $850 for a new guard. I found sportingsmiles and was skeptical that a guard for an eight of the price would be good, but figured it's worth trying. I did have to take the impression 2 times, and the 1st time was my fault for mixing the putty too much and getting hard before I could fully bite down. I send a photo and the next day I get an email telling me to send everything back in. Then, I got an email that they received my kit back and it was going to the lab. Then only 4 days later I got an email that it was being shipped. It was a lot faster than what I was expecting.I tried it on and was very surprised at how well it fit. It's just like the one I got from my dentist. I have told a bunch of people about sportingsmiles. Easy, and so much cheaper than going to the dentist. I am very happy and will be a long-time customer.

Customer service is the absolute worst. They messed up my retainer twice and are making ME pay for the replacement tray. Unreal
Update: These are some of the most dishonest people I've ever dealt with.
It took months to get warranty coverage applied and it was only applied after I left negative feedback regarding their treatment of my issue.
They sent the wrong size retainer (children's) and blamed me for user error.
After months of back and forth they finally sent the new kit but when I returned them they told me it was outside the 90 day warranty.
Criminally misleading, avoid at all costs

My husband bought bleach trays. He did not know that bleach trays are supposed to be scalloped otherwise the bleach BURNS the gums so badly they cannot be used. After a couple of months of him trying and failing to be able to bleach his teeth I looked at the trays and told him what the problem was.
I sent a note to their "warranty" department. Liz sent a canned email response about retainers that had nothing to do with the message sent to her. The company would NOT accept a return, repair them, or replace them. Ripoff.

Also, their brand of bleach is disgusting. It foams in the trays, bubbles up, and burns the gums regardless of what kind of tray is used (my trays from the dentist are scalloped and I could not tolerate their nasty bleach).

I'm guessing all the positive reviews are faked.

AVOID at all costs.

There moulds broke my permanent retainer first go!
Moulds were nothing like all the times ive gone to the dentist to get them done
And having to get it re attached none of them will fit now so a complete waste of money plus time and effort and extra fees of having to go to orthadontists to fix the metal retainer and now the retainers I'm expecting from sporting smiles won't fit my top teeth due to there moulds damaging my retainer

Have tried contacting to see if they could fix this some how by making new moulds of the top with less damaging moulding gel or reimbursement but no response still!

And it's also been months and haven't received them not that the top ones will fit

It says easier and cheaper than a dentist it's cost time postage x3 dentist visits now with fees all because I chose to trust this site

WOULD NOT RECOMMEND
Waiting for a response from them still!
Be cautious when using there products

Terrible experience, I was customer which used their services for few years and now it became terrible, retainers breaks easily and not worth the money. With my last order been waiting for my retainers for 3 month and it was never delivered
The worse customer support and quality of product, would never recommend

Fit really good definitely would get again i haven't had a retainer in forever and i'm glad with what i got

L have been a very loyal customer because they have yet to fail! NOT ONLY DO THEY HAVE AMAZING PRICES, THEY HAVE GREAT QUALITY PRODUCTS. I really do enjoy their services and will continue to use and recommend their high quality work.

The return is very sturdy and doesn't get stained or dirty easily. I can barely feel it in my mouth at night time!

I have purchased over 4 times and have been pleased each time. The first time I did impressions customer service helped and the video tutorial really helps it is simple. Sporting smiles retainers and whitening system has kept my smile beautiful. The owner is professional and provides quality product. I do not work for sporting smiles nor do I know anyone that works there. Just a happy consumer.

I got two guards, Dual Laminate Teeth Grinding Day Guard, and Flexible Super Hard Night Guard (Back Cut). I had used the Dual Laminate one primarily but then I had been grinding so hard I separated the layers. It was still useable, I just had to nest the layers together before putting it on. Then my guard went missing so I started using the back cut one and I like that one so much more. It feels more hardy. That one I have now reordered.

The process to make your own impressions wasn't easy (I had originally wanted bottom guards) but the team at Sporting Smiles was helpful and kind, even sent me extra putty when my first couple tries were flops. I ended up switching to a top guard because that was easier for me to do.

Overall, good customer service and more affordable than the dentist office. I would highly recommend.

My retainer cracked and my dentist retired. Called around and couldn't get in for a while. Went online and found SportingSmiles. Paid extra to get it faster, but got my retainers in 2 weeks. The fit was perfect and was a quarter the cost of the quotes I was getting.

Bought some products. They are amazing and I have a good feeling about it. I found them online via google and I look forward to using more of their products in future.

I sent my impressions in years ago and the retainers fit snug/the way they should.just reordered twice for loose fitting retainers and they still are putting my teeth out of alignment. Hope I can help someone save time and money by not going through this company

Ordered SportingSmiles teeth whitening kit off Amazon and was really surprised on how great the quality was. I used it for 2 weeks and my teeth are noticeably whiter. I got sick of paying over and over for whitening strips. Its going to save me a lot just to buy refill on gel. It's a lot easier to use as well.
Let me know what I can do for you

The process of ordering impressions was so easy and simple. I am so happy with how they handled ordering another set when I lost my previous ones.

Best night guard
Been ordering from SportingSmiles for a couple of years. The night guards are a great fit. I have 2 different types and love both. So easy to just order online and not have to go to the dentist. Great customer service.