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Lumina has cultivated a strong reputation for its high-quality cameras, praised for their impressive features and user-friendly design. Customers frequently commend the knowledgeable and responsive customer service, particularly in addressing inquiries and providing technical support. While most experiences are positive, some users reported shipping delays and minor software glitches, though communication from customer service helped alleviate concerns. Overall, the sentiment leans towards satisfaction, with a notable appreciation for the continuous software improvements and effective technical assistance, indicating a commitment to enhancing the customer experience.
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Impressive customer service at getlumina.com They promptly resolved the glitch with my order and made sure I got my order in time. If you need an excellent 4k camera, look no further!
Amazing camera, perfect resolution and very easy to use software with AI enabled adjustments that, unlike many other electronic items, actually work. Blends in beautifully with my Macbook. Very pleased with the product!