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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Shipping was on time, florals are great quality and packaged so carefully! Will only buy bulk florals from Global Rose from now on!
I was met with wall after wall dealing with global rose last time I ordered. It was for a close friend's birthday and they love a specific flower that unfortunately, global rose was out of yet kept available on website. Without any kind of confirmation an alternative (which wasn't even similar in color to the one previously picked) was already shipped and on the way! I understand how this can seem like a good thing to some, but for those of us who care about the money we spend in this horrible economy and government we have in america, I care about being the stuff I choose to spend money on being right. I care about my friends and I care about the flowers being right. I see there's a new rule for refunds and how global rose can't be held accountable if orders deliver a day later than promised. I wish this company wasn't going downhill due to either new management or maybe keeping people that need to go. I had to quite literally argue with these people to get my money back after being ignored for 3 days straight.
Thank you for sharing your feedback. We're truly sorry for the frustration caused by the flower substitution, which included a similar variety along with 75 complimentary stems. We regret that the replacement did not meet your expectations and that this experience fell short of the level of care we strive to provide.
This is the first time I've have been disappointed in my roses from Global Rose. Flowers arrived a day late. Twelve out of 50 had bent stems near the flowers and could not be recovered.
Dear Paula,
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience and understand how disappointing it can be when an order does not arrive as expected.
For situations involving delayed deliveries or damaged stems, we kindly ask that customers contact our Claims Department directly at claims@globalrose.com within 24 hours of delivery, including clear photos of the affected flowers. This allows us to promptly investigate the issue with the courier and review possible resolutions in accordance with our claims policy.
We truly value your business and appreciate you bringing this to our attention. Your feedback helps us continue improving our service.
Kind regards,
Global Rose
This is my 5th time to order from Global Rose. Roses usually arrive on time and in good shape. Sometimes roses seem a bit wilted and crushed.
Dear Ken,
Thank you very much for being a loyal customer and for taking the time to share your experience with us. We truly appreciate your continued trust in Global Rose.
We're glad to hear that your orders usually arrive on time and in good condition. In the event that the roses arrive wilted, crushed, or not as expected, we kindly ask that you contact us within 24 hours of delivery at vclaims@globalrose.com, including clear photos of the flowers. This allows our claims team to properly investigate the issue and assist you as quickly and fairly as possible.
Your feedback is very important to us and helps us continue improving our service.
Thank you again for your support, and we look forward to serving you again soon.
Kind regards,
Claims department
Ordered 75 white roses. Arrived as buds or partially opened and it is now a week later and they are nearing full bloom. Couldn't be happier. By here with confidence.
We love that you are happy with your blooms, and the roses brought lasting beauty to your space. Thanks for sharing and for choosing us!
I ordered 2 bunches for roses (25 each). The Sugardoll (white) roses bloomed beautifully; however, the Freedom (red) roses never opened at all. I have ordered from Global Rose about a dozen times over the last several years. I live in AZ so I normally do not order during the summer. I am familiar with how to care for the roses when they arrive to my door. But sadly, my 25 red roses did not bloom.
Thank you for sharing your experience and for being a loyal Global Rose customer over the years. We're truly sorry to hear that the Freedom Roses did not bloom as expected.
After reviewing our records, we can confirm that no claim was submitted for this order, which unfortunately prevented us from assisting you at the time or providing guidance or a solution. If you experience any issue in the future, please contact us at claims@globalrose.com, and our team will be happy to help make it right.
The roses were a gift for my party. They arrived on time and party was December 17th for my party on the 20th and they were beautiful, 2 of the white roses had broken stems. No problem when there are four dozen roses and placed them in a small vase for the bedroom and cut a few red to keep them company. They were absolutely beautiful for the party just opened up.
Thank you for sharing your experience! We're happy that your roses arrived on time and were a beautiful addition to your party. We appreciate your feedback, and if you ever need assistance, don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com. Our team is at your service!
My sisters and I order a 12 month subscription of 50 roses every year for our mother. They arrive fresh and beautiful and she loves the variety. Once we had an issue and it was quickly resolved.
Knowing our roses bring joy to your mother throughout the year means so much to us. We appreciate your loyalty and look forward to providing more blooms.
There is no way to order assorted in the specialty roses. The shipping info overwrites the billing info. Your prices have gone up a lot since last year
I have a monthly Carnation subscription with you I received my December box of carnations yesterday hoping that there would be Christmas colored carnations in the box but instead there were pinks and yellows so I have to come back and Order the Christmas color carnations now and hope that I get them by December 22nd
Hi Amy,
Thank you for your feedback and for being a valued subscription customer
We'd like to clarify that assorted carnation boxes do not guarantee a specific color combination. Assortments are based on availability at the time of shipping, which is why colors may vary from month to month.
For guaranteed Christmas colors, placing a separate order for a specific color selection (such as red, white, or holiday assortments when available) is the best option.
We truly appreciate your understanding and your continued trust in Global Rose. If you need help choosing the right option for delivery by December 22nd, feel free to reach out to us.
Warm regards,
Global Rose Customer Service Team
My last order was partially damaged and the support team was able to resolve my problem and credit what i spent in the damaged roses
Thank you for sharing your experience. While we're sorry that part of your order arrived damaged, we're glad to have stepped in quickly and make things right. Your satisfaction matters the most, and we appreciate you choosing GR!
Love you guys! I always wait till the last minute and you guys bail me out every time. The best price per flower anywhere on earth, and great service too
Thank you! We love being your flower go-to, and we're always happy to come through when it matters most. We appreciate your support!
I sent some flowers to my mother that must have frozen in shipping. They arrived dead. I called Global Rose and they immediately sent a replacement!
Thank you for sharing your experience and for the 5-star review! We're always happy to make it right, ensuring our customers' satisfaction. We appreciate support and kind feedback.
In 2024, I had sa customer service person help me pick the type and quantity of flowers for my son's wedding. The flowers we chose were gorgeous & long lived. I was so pleased with the flowers, that I"m ordering some again for my daughter's wedding this December, not quite in the same quantity, but I'm looking forward to the fresh and lovely quality flowers throughout my house before and after the wedding.
We're honored to be part of both celebrations! It's great to know that the flowers were beautiful and long-lasting. That's what we strive for, and we will be happy to help make this wedding just as special!
ALWAYS SUPER QUALITY! KIDS AND PARENTS LOVE THE ARRANGEMENTS. GLOBAL ROSE IS ALWAYS ON TIME WITH GREAT PRODUCT.FOR MOTHER'S DAY AND CHRISTMAS LIBRARY PROGRAMS.
Thank you for sharing! We always strive to offer the best service and blooms, and it is an honor to support your programs throughout the year. Your satisfaction is our priority, and we appreciate your feedback.
Need to be careful about when and where they are delivered. In Michigan at Christmas, the weather can interfere. But the flowers have always been absolutely beautiful.
We appreciate you sharing your experience and are glad your flowers arrived looking beautiful. Your satisfaction is our priority, and we appreciate you choosing GR!
I wish Global Rose had been around back when I was getting married. But at least I have them now.
I couldn't place the order cause you have so many boxes, pop ups, announcements on the page blocking the areas where we have to enter the information. A Global Rose box vertically blocking the left side, a tiny black man under and many chat pop ups just to say you're closed at night! Clean up the page cause I was so frustrated for having to enter the info many times K almost didn't order anything
Thank you for taking the time to share this feedback, and we are sorry for the frustration you experienced while trying to place your order. Our goal is to make the ordering process simple and smooth, not overwhelming, and your comments about the pop-ups and layout are extremely helpful.
I'm really glad you were ultimately able to place your order, and we appreciate your patience. If you ever run into anything again, please reach out, we are always here to help.
I asked for a special discount because I order multiple times a year, but they said they wouldnt. I have been a client for years so I would hope for something better than the same thing a first time order gets.
Dear Wayne, we truly appreciate your longtime support. We checked your account, and there were no reward points available to use, so our agent Diana offered you a 10% discount during your chat, but it wasn't accepted. As mentioned, you'll always receive excellent quality, fair pricing, and dedicated service with us.
If you ever need help, we'll be glad to assist.
Roses did not arrive on time to be used at the Sunday church service which were for the 1st year anniversary of my wife's death.
Hi Thomas,
We are truly sorry to read about your experience, especially given the importance of the occasion. However, after reviewing our records, we were unable to find any recently delivered orders under your name or email address. The only order we have on file within the last six months is the one you placed today, scheduled for delivery on January 9/2026.
If there is another order under a different name or email that did not arrive, please reach out to us at claims@globalrose.com so we can assist you immediately.
Thank you for bringing this to our attention. We are here to help.
Always arrive beautiful and well packaged! I have ordered birthday, wedding, funeral, Christmas flowers and more and they never disappoint. Great communication, too.
We're honored to be part of so many special moments in your life. It means a lot to know our flowers and service have earned your trust each time. We appreciate you and look forward to your next celebration!
I had a difficult time finding out how I could order exactly 51 roses. I tried diligently searching your web site but to no avail. I finally chatted with someone who promptly sent me a link to the correct page.
Thank you for sharing your feedback! Our team is always happy to help, and we appreciate your kind words. We hope you enjoy the roses!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! We take pride in careful packaging and top-quality blooms, and your feedback is appreciated.
We look forward to being your go-to for bulk florals!