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Go-PartsReviews 974

4.4

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From the business

Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.


go-parts.com
Alpharetta, Ga, United States
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Go-Parts Reviews Summary

Go-Parts has a rating of 4.4 stars from 974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 22nd among Auto Parts sites.

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South Carolina
3 reviews
2 helpful votes
Follow Brantley E.
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Though the price was great compared to other sites, I would have paid more to have the part sooner. It took over two weeks to arrive and was only two states away!

Date of experience: May 10, 2014
New Jersey
1 review
1 helpful vote
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No have any problem the mirror has been received in time

Date of experience: May 10, 2014
New York
1 review
2 helpful votes
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Ordered two parts, first one came in days with shipping info. Both were supposedly shipped together. Second never arrived. After two calls to Cust. Svc over several days and being busy with other issues... two weeks later the other part arrived. Despite requesting email notice of shipping for 2nd part (twice), it just arrived on the doorstep one day. I will purchase elsewhere next time.

Date of experience: May 10, 2014
Ohio
2 reviews
3 helpful votes
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My problem is that no one would ever call me back. Email was ok but sometimes you just need to talk to someone

Date of experience: May 10, 2014
Texas
1 review
2 helpful votes
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I ordered a condenser cooling fan and the site just said order processing, no confirmation. I called and got voicemail, left message, no response, I filled out a form to request callback, no response. I didn't know if part was ordered or not so I ordered the part elsewhere. Next, I get an email that order from go parts was shipped. I went through the same routine trying to get in touch with go parts, no response. I filled out return form and sent, no response.

Date of experience: May 9, 2014
California
1 review
11 helpful votes
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The replacement headlight I got for my Dakota was reasonably priced, fit properly and works great. I will soon be buying one for the other side.

Date of experience: May 9, 2014
Texas
1 review
1 helpful vote
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The part was exactly as described, arrived in a timely manner and was very reasonably priced! I will definitely be coming back for future part needs!

Date of experience: May 9, 2014
District of Columbia
2 reviews
1 helpful vote
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Very great experience as a 1st time customer. Will use go-parts again!

Date of experience: May 9, 2014