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J&P CyclesReviews 22,248

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,650
quality
21,561
This company responds to reviews on average within 4 days

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67,685 reviews

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Connecticut
1 review
0 helpful votes
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Very knowledgeable staff
December 30, 2025
Updated review

Great company. I've been buying products from J&P for many years now. They are always helpful when you need to verify the parts you're are ordering. Delivery is always on time or better.

Date of experience: December 9, 2025

Great products
December 19, 2025
Previous review

Great products. Great service.

Date of experience: December 9, 2025
Ohio
1 review
0 helpful votes
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Order often from JP
December 30, 2025

Living out in the country where the great ride roads are if we need or want tires, parts, upgrades or accessories JP Cycles is one of the first places we look.

Date of experience: December 20, 2025
Louisiana
2 reviews
0 helpful votes
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Long time Customer Recent Buyer!
December 29, 2025
Updated review

I like how you kept my information handy even O haven't brought anything for years. It made the shopping very convenient and easy!

Date of experience: December 19, 2025

No improvement needed!
December 18, 2025
Previous review

No improvement needed! I am glad you kept my previous information. It been a while since I have order! That made it easy!

Date of experience: December 8, 2025
Australia
1 review
0 helpful votes
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Front fork rebuild parts
December 29, 2025

The order arrived in two parcels a day after the first delivery, i got a little worried when the first parcel was opened and half the order was not there.But after checking the invoice and refering to the tracking I knew it was all sent, but in two parcels.Thanks again guys your despatch team is on the ball.

Date of experience: December 20, 2025
Minnesota
1 review
0 helpful votes
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Two strikes and your out
December 29, 2025

I ordered a wheel with a 2" rim and received one with a 3" rim. I sent it back and ordered another this time with stainless spokes and received another 3" rim. The packing said 2" rim. I returned it to Fed Ex today.

Date of experience: December 19, 2025
Kimberly E. J&P Cycles Rep
14 hours ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: customerservice@jpcycles.com
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

Hawaii
1 review
0 helpful votes
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Shipping to Hawaii
December 29, 2025

Received my order in Hawaii 5 days early in one
Piece! Now I can enjoy my ride during my holiday off in paradise! Mahalo and Happy Holidays

Date of experience: December 19, 2025
Alabama
1 review
0 helpful votes
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J&P Review
December 29, 2025
Updated review

Just received my product in great shape. Have not installed the part yet. Only one gripe concerning delivery time. Took a long time to get from Kentucky to Birmingham. I hope the delay was due to the season. USPS is terrible with service.

Date of experience: December 19, 2025

Very easy!
December 18, 2025
Previous review

Very easy! Past customer!

Date of experience: December 8, 2025
New York
1 review
0 helpful votes
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Super quick and efficient!
December 29, 2025

Came on here to just grab some stuff my dad and son wanted for Christmas. The website was super easy to use and find what I was looking for. Check out was also super easy, they kept me updated with emails and they even email a confirmation of delivery email to make sure you received your ordered product! Product itself it's nice and was delivered what I feel like was super fast, definitely quicker than I expected!

Date of experience: December 3, 2025
Pennsylvania
1 review
0 helpful votes
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2000 fxst seat
December 28, 2025
Updated review

Everything that took place ordering g went very smoothly, and I got a good deal on a seat that was returned before. But, when I got the seat it was not the fitment for my softail either. So now I have to pay for shipping to get it back to jp cycles in order to get my refund posted to me. So it should not be sold again due to not properly fitment issues. Thanks, Ray Eyth

Date of experience: December 18, 2025

Everything went smoothly and I was able to save money...
December 14, 2025
Previous review

Everything went smoothly and I was able to save money by ordering an opened box product. So, I would definitely recommend jpcycles to all the harley and motorcycle riders out there!

Date of experience: December 4, 2025
Florida
1 review
0 helpful votes
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Overall it was the best decision and experience with the product as well as the company. Was very easy and fast installation got my 1922 Harley Davidson up to date with LED lighting.
Thank you so much.

Date of experience: December 17, 2025
Arizona
1 review
0 helpful votes
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Overall, a good experience
December 26, 2025
Updated review

First, I feel that the part I ordered SHOULD have been stocked in the store. I found it odd that it was not. The part shipped quickly, but DID take an extra day, for some reason. When the package was delivered, it was beat to $#*!. Luckily, the product was not damaged. Overall, I am satisfied with the purchase.

Date of experience: December 16, 2025

Seems pretty easy
December 15, 2025
Previous review

Seems pretty easy.

Date of experience: December 5, 2025
California
1 review
0 helpful votes
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Arlen Ness Big Sucker 2015 Sporster
December 26, 2025
Updated review

Very quick shipping. Received 2 days after ordering. Package securely packed. Easy install and perfect fit. You can really hear this thing sucking in air. Instantly felt a difference. The tone of the stock exhaust changed as well. Little deeper than before. No tune seems to be running great

Date of experience: December 16, 2025

Quick and easy
December 12, 2025
Previous review

Quick and easy. Set my bike specs makes searching easy.

Date of experience: December 2, 2025
Missouri
1 review
0 helpful votes
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Love it
December 26, 2025
Updated review

Well I had a problem with FedEx and j&p cycle came through and still made sure to get in my product even though I didn't receive the first tire thank you J@p

Date of experience: December 16, 2025

Nice affordable price and guaranteed fast shipping...
December 12, 2025
Previous review

Nice affordable price and guaranteed fast shipping got to love it

Date of experience: December 2, 2025
Hawaii
1 review
0 helpful votes
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I was able to buy the same product on Amazon for less money and get delivery in five days instead of two weeks. I just received it yesterday from you and I sent it back for a refund.

Date of experience: December 16, 2025
Kimberly E. J&P Cycles Rep
4 days ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Alaska
1 review
0 helpful votes
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Good
December 26, 2025

It was over all pretty good. I just dont know that I like the product or brand. The ones I took off look like hardened steal.

Date of experience: December 16, 2025
Arizona
1 review
0 helpful votes
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Passenger floor board relocation kit.
December 26, 2025
Updated review

Not much of a relocation kit. Pushed the floor boards so far out my wife could not use them. Took the $100.00+ blocks off tossed them in the trash and went a different route. She is good to go now! Not a cheap lesson, oh well live and learn..

Date of experience: December 16, 2025

So far your website cuts right what I asked for instead...
December 11, 2025
Previous review

So far your website cuts right what I asked for instead of posting 45,000 different parts unrelated Harley parts!

Date of experience: December 1, 2025
Georgia
1 review
0 helpful votes
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Saddlemen Seat for My '96 Fat Boy
December 26, 2025
Updated review

When I began looking for a sleek, low profile seat for my '96 Fat Boy, the Saddlemen Profiler showed up on J&P Cycles' website. I did have a question regarding this seat that was quickly answered through J&P Cycles' online chat. After placing the order, the seat arrived in just a couple of days. I have another Saddlemen seat for this bike that is more "passenger friendly" but this seat is exactly the look I was hoping for when riding solo. This is also the easiest seat to fit to this bike! A+++ service and product from J&P Cycles!

Date of experience: December 1, 2025

Great customer service via live chat
December 11, 2025
Previous review

Great customer service via live chat. Easy to use website! Great supply of parts and options - even for my '96 Fat Boy

Date of experience: December 1, 2025
Guam
1 review
0 helpful votes
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Not Totally Satisfied
December 25, 2025

I don't understand why J&P Cycles would stop shipping to Guam. I also don't understand why businesses in the Continental United states treat Guam as an International Country.
Guam is a territory of the United states. Guam is a Major military hub for the United states. People born on Guam are Naturalized US Citizens. I don't comprehend how we can be an International Country.

Date of experience: December 16, 2025
Nevada
1 review
0 helpful votes
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I love VANS
December 25, 2025

I love these grips first because they are VANS waffle grips from the waffle soles of the shoes and because they are not overly thick and fat to grip. The grip is amazingly nice and grippy. I absolutely love them and the black and gum colors are the best looking. 🤙🏼

Date of experience: December 15, 2025
Massachusetts
1 review
0 helpful votes
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Always A Great Source For Parts
December 25, 2025
Updated review

I mainly only shop a couple sites when it comes to my ATV or Motorcycle and JP has been a solid one for a while. Highly recommend the RPM membership too if you shop often.

Date of experience: December 15, 2025

Would like to see a better way to filter ATV parts,...
December 11, 2025
Previous review

Would like to see a better way to filter ATV parts, especially separate from SxS stuff. Its not all universal. Other than that, no real complaints

Date of experience: December 1, 2025