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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Great company. I've been buying products from J&P for many years now. They are always helpful when you need to verify the parts you're are ordering. Delivery is always on time or better.
Living out in the country where the great ride roads are if we need or want tires, parts, upgrades or accessories JP Cycles is one of the first places we look.
I like how you kept my information handy even O haven't brought anything for years. It made the shopping very convenient and easy!
No improvement needed! I am glad you kept my previous information. It been a while since I have order! That made it easy!
The order arrived in two parcels a day after the first delivery, i got a little worried when the first parcel was opened and half the order was not there.But after checking the invoice and refering to the tracking I knew it was all sent, but in two parcels.Thanks again guys your despatch team is on the ball.
I ordered a wheel with a 2" rim and received one with a 3" rim. I sent it back and ordered another this time with stainless spokes and received another 3" rim. The packing said 2" rim. I returned it to Fed Ex today.
Received my order in Hawaii 5 days early in one
Piece! Now I can enjoy my ride during my holiday off in paradise! Mahalo and Happy Holidays
Just received my product in great shape. Have not installed the part yet. Only one gripe concerning delivery time. Took a long time to get from Kentucky to Birmingham. I hope the delay was due to the season. USPS is terrible with service.
Came on here to just grab some stuff my dad and son wanted for Christmas. The website was super easy to use and find what I was looking for. Check out was also super easy, they kept me updated with emails and they even email a confirmation of delivery email to make sure you received your ordered product! Product itself it's nice and was delivered what I feel like was super fast, definitely quicker than I expected!
Everything that took place ordering g went very smoothly, and I got a good deal on a seat that was returned before. But, when I got the seat it was not the fitment for my softail either. So now I have to pay for shipping to get it back to jp cycles in order to get my refund posted to me. So it should not be sold again due to not properly fitment issues. Thanks, Ray Eyth
Everything went smoothly and I was able to save money by ordering an opened box product. So, I would definitely recommend jpcycles to all the harley and motorcycle riders out there!
Overall it was the best decision and experience with the product as well as the company. Was very easy and fast installation got my 1922 Harley Davidson up to date with LED lighting.
Thank you so much.
First, I feel that the part I ordered SHOULD have been stocked in the store. I found it odd that it was not. The part shipped quickly, but DID take an extra day, for some reason. When the package was delivered, it was beat to $#*!. Luckily, the product was not damaged. Overall, I am satisfied with the purchase.
Very quick shipping. Received 2 days after ordering. Package securely packed. Easy install and perfect fit. You can really hear this thing sucking in air. Instantly felt a difference. The tone of the stock exhaust changed as well. Little deeper than before. No tune seems to be running great
Quick and easy. Set my bike specs makes searching easy.
Well I had a problem with FedEx and j&p cycle came through and still made sure to get in my product even though I didn't receive the first tire thank you J@p
Nice affordable price and guaranteed fast shipping got to love it
I was able to buy the same product on Amazon for less money and get delivery in five days instead of two weeks. I just received it yesterday from you and I sent it back for a refund.
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
Not much of a relocation kit. Pushed the floor boards so far out my wife could not use them. Took the $100.00+ blocks off tossed them in the trash and went a different route. She is good to go now! Not a cheap lesson, oh well live and learn..
So far your website cuts right what I asked for instead of posting 45,000 different parts unrelated Harley parts!
When I began looking for a sleek, low profile seat for my '96 Fat Boy, the Saddlemen Profiler showed up on J&P Cycles' website. I did have a question regarding this seat that was quickly answered through J&P Cycles' online chat. After placing the order, the seat arrived in just a couple of days. I have another Saddlemen seat for this bike that is more "passenger friendly" but this seat is exactly the look I was hoping for when riding solo. This is also the easiest seat to fit to this bike! A+++ service and product from J&P Cycles!
Great customer service via live chat. Easy to use website! Great supply of parts and options - even for my '96 Fat Boy
I don't understand why J&P Cycles would stop shipping to Guam. I also don't understand why businesses in the Continental United states treat Guam as an International Country.
Guam is a territory of the United states. Guam is a Major military hub for the United states. People born on Guam are Naturalized US Citizens. I don't comprehend how we can be an International Country.
I love these grips first because they are VANS waffle grips from the waffle soles of the shoes and because they are not overly thick and fat to grip. The grip is amazingly nice and grippy. I absolutely love them and the black and gum colors are the best looking. 🤙🏼
I mainly only shop a couple sites when it comes to my ATV or Motorcycle and JP has been a solid one for a while. Highly recommend the RPM membership too if you shop often.
Would like to see a better way to filter ATV parts, especially separate from SxS stuff. Its not all universal. Other than that, no real complaints
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: customerservice@jpcycles.com
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!