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GoldDirect Reviews Summary
The company faces significant challenges regarding its reputation and customer service. Reviews highlight a severe lack of transparency and communication, with customers expressing concerns over unresponsive support and issues with product delivery. Many have reported feeling misled about the company's legitimacy and service offerings, including claims of past credibility that appear unsubstantiated. While there are no positive aspects prominently noted, the overarching sentiment reflects distrust and dissatisfaction with the company's practices. This suggests a critical need for improved customer engagement and transparency to rebuild credibility and trust within the market.
This summary is generated by AI, based on text from customer reviews
This is not a client of us. He has been trying to sell products to us which we do not accept! Our company and website was setup at the beginning of 2020.
On the 5th of May 2020 this person mailed a list of items.
We responded directly with:
"We don't sell the items you list and therefore can't evaluate them.
You can find our selection of products on our website."
On the 10th of May this person responded: "Thank you for your response."
We can always buy back items from REAL clients if these are products we can sell.
We never heard back from this person after the 10th of May except for this review, which is completely out of order! It doesn't state the true sequence of events and is made up out of pure lies.
Perhaps ask us and this person about our email conversations. Keeping posts like this up is assisting in defamation.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members