GreentoeReviews 97

Greentoe delivers what they promise. Genuine items from authorized dealers and everything with warranty

Everything went great! I had the TV in my house 7 days after my initial Greentoe purchase and it arrived in perfect condition. The vendors (who I'm not allowed to name) customer service was great too with prompt tracking information, answered all my questions, and providing me a receipt via e-mail since they forgot to include it in the box.
I have seen some negative reviews, but my experience was great!
I would definitely use Greentoe again!

I ran into Greentoe online and found that they were selling new TV's at a bidding rate. I received a hefty discount for a brand new tv, and the process was seamless. Received my tv in a little over a week (considering it was Thanksgiving, so it took a little longer).

Beware giving them your data. They will send you an email stating that they need your work email to verify who you are. This is a copy of the email that they send and have been using since at least 2019.

"The retail partner that accepted your offer sent us an alert. They are having trouble clearing your order through their order verification department. Unfortunately we don't know the steps involved here or the reasons they are having trouble. Many times the issue is a similar name creating a verification challenge. We have seen people try to spoof the identity of others.

Can you please provide us with some additional information about yourself that they can use to verify the order? Usually a work email address tends to clear this up very quickly. We have sent them things like this in the past and that has helped get people through the process very quickly.

I'm sorry for the inconvenience. Fraud is a big problem in our industry and retailers aren't willing to take chances with expensive items like this. I hope you understand. We will keep all information confidential and it is only used for anti-fraud verification purposes."

Breaking it down, the end retailer does not charge your credit card. Greentoe does. The retailer is given a PO# on behalf of yourself by Greentoe so why would the retailer have any issues verifying anything? They don't and it is Greentoe that has the issue as they even state in their FAQ that they do not give the retailer you credit card info. A company that wants to tie your regular email address to your work email address and sends an email saying "it isn't us, it is the retailer" when it is not, should raise a lot of red flags. This is a blatant data grab for when they do sell your information.

When you point out all the flaws in what they were trying to do, they will send you links saying everyone does it because of fraud. Yet, if you look at the links, they are for shipping to an address other than the verified credit card address or a recently changed address. I will point out again, Greentoe is the one that charges your credit card and can verify the credit card information.

For some people, they may not care about giving away their data. If you are at all concerned about that, then stay away from Greentoe.

Learn from my error!... I wish I had paid a few dollars more and purchased my appliance from a reputable and reliable seller. My refrigerator arrived damaged and it's now been 8 weeks and the unit is still sitting on my back deck waiting to be picked up and i have not received my refund so can't go purchase another unit and now the holidays are coming.

Ordered a x900h 85 for $2200. I got the offer accepted. The money was charged. It's stuck on shipping, contacted Greentoe and they responded 3 days later that it will be shipped X date. X date has passed. Another email sent, still waiting response.

Their phones are down or so they chose for them to be unavailable by phone. So basically they took the money and have little contact now.

Saved hundreds of dollars on a 65" OLED. TV came shipped in great condition, would use this service time and time again. Thank you Greentoe!

On 12/30 I "got the deal" on a new camera body and the price was good (2 stars); no tracking, no updates, in the dark until my Amex was charged ten days ago. I'm still waiting.

I bought a dishwasher and microwave for our kitchen remodel. We saved about $150 on the dishwasher ($850 instead of the $1000 that most places sold it for), and about $35 on a microwave that we got for $465 instead of $500. If you're buying big-ticket items, it can add up. The only minor concern is in regards to timing. We had a cushion because we were buying in advance of our remodel, but if you're in a pinch, you might find communication a bit lacking. That said, I don't think it's Greentoe's issue... I think that is more on the retailer that ultimately sold us our products.

I've gotten amazing discounts on high-quality products from authorized dealers, specifically on a Samsung Fridge, Microwave, and Oven. We're satisfied with all of them.

Came across Greentoe by accident and decided to give it a try. Made an offer for a Sony camera and got the price I was looking for. Then did the same for a lens and again got a very good price. The delivery went smooth and without a hitch. Will definitely use Greentoe for major purchases.

I purchased a TV on Greentoe and couldn't be happier! I got an amazing deal and the product shipped quickly. Their Support team was very responsive and helpful as well! I can't wait to watch the Superbowl on my new TV!

I purchased canon eos rp camera just before Thanksgiving and I am loving it. The camera is really awesome. Greentoe was able to ship the product on time. I found the better deal here. Looking forward to doing more business with greentoe.

They advertised a bbq grill a a good price. I went through the entire process including giving my financial information and me being obligated to go through with the deal if my "offer" was accepted (in this case they advertised the price and I was actually accepting the price they listed. They accepted my "offer" then days later notified me that they don't actually have the item, that if I let them hold onto my $1128. 00 they anticipate being able to ship it out in several months! What a scam! Avoid.

Read the reviews, so gave it a try. Made an offer, got a great counter and accepted, as Greentoe is required to let you know, per the vendor, if the item is in stock and will ship right away or if there is any delay, they need to state this and you can either accept or decline. Once accepted, they charge you right away. This all went smoothly and then it was quite a few days or so till I even received any email from the actual vendor with my order and to create a sign in to follow it. I did all this and continued to follow up online to no avail. So after a full week of nothing, I emailed customer service, got no answer, then called and was given the complete runaround about the item order not being sent to warehouse for shipping yet and not explaining how on their actual website, the item shows in stock and if ordered that day, an expected delivery of Sept. 21-26th at the latest. SERIOUSLY!

So, after detailing all these facts to the customer service agent, she rudely kept cutting me off with again, the runaround, like a script, with no actual answer to my question or statements to back anything up. So I tell her about my situation in full and explain that if I cancel now, will I get my full refund. She says yes, but in 5-7 days. I'm not even sure to believe I will get anything back and scared to take that risk but also, my order is in the air and nothing be done. This is crazy. No communication, updates, nothing. I don't know what to do next.

Buyers beware, because this is not simple or smooth transaction process. I will never ever do this again and I will tell anyone to NOT do this! Extremely bad experience so far.

Bought a LG Refrigerator via GreenToe for $1900 including taxes.

Issues:
1. Had selected in-house drop but the people who came to deliver said only curbside was covered, reached out to GreenToe and they happily blamed it on the seller, initiated communication and no response till date.
2. In a weeks time, the price fell down by $180 (thanks to Labor Day), reached out again asking for a price match. Again GreenToe played "We just felicitate" card and passed the buck to the seller, even seller was selling it for $180 less but no response.

I dont like companies who do not stand by their services, i will probably pay more but not buy from GreenToe again!