healthcare.govReviews 382

Is anyone else getting rapid back to back calls from healthcare market place I have enrolled and I'm good even though I have stressed this,I'm still getting calls all day that start as soon at 8am and go on until 8 830 at night non stop. There have been multiple calls where the person on the other end is rude to. How do you make this stop? I have put my number on the national do not call list one man told me yesterday he sees my number as do not call but he's calling anyway. It is beyond harassment the only thing I can think to do is record them moving forward and the amount of times they call 😢 You can say don't answer your phone but I have to answer my phone cause I've dialed out calling clients and want to make sure I answer when they call but it's usually back to back the market place I've had at least 20 calls from them today that started at 8am each person says they are gonna put me on the do not call and soon as they hang up someone else calls right behind them. This needs to stop im so sick of it I'm thinking of cancelling my insurance through them if the calls don't stop.

They never once covered my daughters prenatal visits, now she is drowning in debt. Tried to call and cancel with these pieces of $#*! and they hang up on you AND take your tax return. This is the biggest scam.

My first year on MHS Ambetter and trying to do my 2023 taxes, I found out that I need to have a 1095a form, which I never received via mail or email.
I can't even get on the Ambetter MHS website to print the form, because it sends me to the healthcare.gov website.
When I do there, it only allows my to renew my 2024 application, can't look at my current application without an ID code, which I have no clue what that is. Can't even go to a "menu" to look for my 2023 forms.
Now I'm on the phone with healthcare.gov, waiting to speak with someone.
Go figure that the US government has to be this flipping difficult. I unfortunately retired early and needed to obtain insurance. What a huge JOKE!
I hate this marketplace, Obamacare crap!

I am writing THIS to the good folks that's going to be screwed over but this out fit they are thieves lying liers if you need insurance do not call these crooks they can't even tell you the truth about sending out the 1095A forms I yet haven't got mine and yet march is here sorry to the good folks you'll be screwed out of all your taxes because of the lack of your forms and I actually hope the FEDS jump in and go over all these clowns books and do a great big audit of there books so buyers be wary about this out fit liers every single bit DO NOT Trust Them call the individual insurance companies on your own yes past mad 😡😡😡

December 2022-January of 2023 healthcare got changed 6 or 7 times due to the constant harassment of calls from the Market Place. I was not aware of all these changes and what was going on until later. I found out from a BCBS representative that the Market Place is a call center with a commission base. It was better to get a BCBS or Healthcare company broker as a representative. Then December 2023. I was sold a United Healthcare plan with a higher amount of deductible and out-of-pocket. I was on the BCBS Gold Plan. Then I am put on another BCBS Plan with a higher everything for January 2024. I changed my United Healthcare Plan to no deductible, no out of pocket, and no premium but higher co-pays/specialty pay for February 2024. Meanwhile, I am constantly being harassed by the Market Place 30+ calls daily.

2023 I started a new monthly small pension and continued full-time employment. I provided this information of my hourly wage, hours worked, and net pension (my pension-$10.00 taken out for Federal). 2024 taxes show I now owe $1,500.00 for the Market Place. My rent went up $375.00 now almost 1/2 my income. So I opted to pay a 20% penalty a year by making payments to the IRS. My credit card interest is now 29% monthly more than 20% for penalties from the IRS yearly.

I canceled all my insurance and opted for free community health clinics. I am 64 and Medicare is around the corner. I will be forced to take Medicare or pay penalties for life. Medicare is not affordable either $175.00 a month. Social Security age is now 67. WTF. I am already living in low housing and cannot afford this! I have been on the Section-8 waiting list now for 3 years. Healthcare is for the poor and well-to-do NOT the in-between income. I have never made a $50,000 annual income. Teachers make more money than I do. I just help the elderly in healthcare. I cannot even donate money and I continue to go to food pantries. Our country needs an overhaul.

When transferred over the agent asked me what language after asking my name assuming I didn't speak English I'm clearly speaking to him in English. After asking my question he said hold up I'm finna tell you right now.

I did not have coverage in 2023 and my taxes was rejected because of an error made by them. Now I have to wait up to 45 days for them to fix it. Complete BS.

No pros: It covers doctor visits possibly. My grandson needs a heart specialist and none will cover him.

Cons: I got insurance in the past and everything was supposed to be covered. Then I got a huge bill in the mail.

I was trying to pay my premium was getting no where with Ambetter my insurance through marketplace, I ask for a supervisor which was Janae Taylor, she went step by step,was very understanding and compassionate about my problem. My husband has cardiac issues and we're in the middle of procedures so I was in a
Panic to get this straightened out. She was AWESOME! Kudos to Janae!' For outstanding job well done!

I was told the plan would cost $12.40/m, we agreed and were issued an insurance card and paid the first month. One month later we were billed $740/m and issued a new card saying our deductible was $6000 versus "0 deductible". I called MarketPlace to get help, and I believe I was very cordial...After explaining the problem, Michael, the level 2 representative was extremely rude and unhelpful... So, of course, I wasn't happy but not rude...he then hung up on me! EDIT 01/22/2024--We had to cancel the insurance, we couldn't get anybody on the phone to help us. We couldn't afford to have $740 taken out of the checking account.

I saw their ad on YouTube and thought what the hey maybe it's worth a shot.

I've only gone through the application process ( well, part of it anyway...) I got told my identity could not be verified. I was given a telephone number to call and some long string of code.

I called the number and was told wait time was greater than 20 minutes. Hung up and decided it wasn't worth my time.

Then I looked them up to see what other people had to say and looks like my suspicions were confirmed. Looks like health care that doesn't cost an arm and a leg and doesn't require a ton of hoops to jump through...If it sounds too good to be true, it probably is.

Now I just hope I don't get deluged with spam calls...

I have tried twice to use heath care.gov marketplace to shop for insurance. Each time I put in my phone number and email and it's almost instantly I start to receive scam emails where they actually trying to steal my bank account info and such and constant robo calls. I thought maybe it was from something else till I tried it again this year and same thing happens… please guys save your self the trouble and go else where. This should be illegal and against the law, especially being a government website…

Just don't! I called to cancel, first I was on the phone for an hour. When I told them I wanted to cancel my membership they tried to talk me into staying. When I said no they continued to tell me I should wait. When I told them no again and I want to cancel, she finally gave in. Then they asked a whole bunch of questions about the new insurance I was on. I asked them why they needed that info And she told me that they had to put the info in to cancel. I have never had to this before it was very
Frustrating, Not to mention they put me on hold about 4 times. I finally got them to cancel after
Some time saying no and telling I dont need the insurance any more. I am super chill person, but this was the worst experience with a carrier ever. Not mention the person that signs you up, you never hear from again to help out they just give a customer service number, that hard to get ahold of. I felt like this was a scam and after reading other reviews i am glad I canceled.

It proves our government is not worth a crap. Legals cannot get health insurance but illegals get all kinds of crap free!

First you just gave up your phone # to an incessant group of leaches with zero respect. Over 100 phone calls in less than an hour. Crappy people to deal with. I got health insurance on my own and someone from within market place pretended to be me and canceled my policy. No one cares that they harass u and illegals use your information. Worst dealings ever!

Ellie Gray was the most outstanding customer service agent. She was patient, kind, knowledgable, and VERY helpful in applying for insurance coverage. 6 stars or Ellie!

The website automatically logs me out every time i look at health plans. If I log back in, it takes me to a different page. Trying to change my health plan was infuriating. The directions in the website's help center say to go to "my plans and programs" and then click on the "change plan" button on the left, but no such button exists.

I'm on the Breast and Cervical cancer program with Medicaid. Somehow got twisted up with Market place and amgood. For a week, I have called, begged, pleaded to get me canceled. I can get meds, see any of my docs because Market place won't come off my file. My case was escalated and someone was supposed to call yesterday, Fri 12 8.NO CALL, someone is going to hear me on Monday. This is a POS circus! Get different answers EVERYTIME you cLl. DO NOT BELIEVE THEM!

After calling heathcare.gov was quoted at 180 dollars monthly plus 100 dollar sign on fee. They were begging me for my credit card info. After a while I hung up realizing it's a scam and began to get a barage of spam phone calls. Do not trust this site. It is obviously ran by scammers.