Heartland AmericaReviews 37

I order from them a lot and have been very pleased with the quality, price and products offered for purchasing. I will continue to order from them in the near future.

Hi,this is denise from ohio,well I got a refund,it's terrible, America $#*!land mailed my money order back, and had written 150 below the amount of the money order, well this means I couldn't get a new money order or spend-it where I bought the money order. So I had to tear-it-up and throw-it.what a great refund 0 amount!

The rep I spoke to was very helpful and understanding. I didn't understand what the overweight shipping charge was all about. I had purchased the ELITE member and I thought I would be getting free shipping on everything and I found out that was not the case. The sign up for the ELITE member wasn't very specific about what it actually covered. The excellent rep that didn't have any foreign accent that I couldn't understand was a BIG plus! Hire more people like her!

I bought a space heater and paid for a 2-year warranty but when it failed after only 4 months they said they didn't have any more and that I'd have to return it, at my own expanse, and only recieve an in-store credit. This is not waht I was told when I purchased the item and paid for an extended warranty. I will never do busines with them again, and recommend you don't either.

Heartland America offers some coins for purchase which are better than other vendors. Purchasing coins as a Value Club member affords even greater values. I recommend buying coins as a Value Club member to save 20% off of your initial investment. Then, further purchases over the course of the year are at 10% savings. Combining this with a sale could offer you an additional 10% off of your total order. I am very satisfied with Heartland America for offering sales as I discussed.

Bought some stacking silicone containers on-line. Shipped next day, received two days later. I love them.
Good quality-super happy

Heartland America has a great variety of products at prices that are cheaper than other sites. 10/10 recommend!

Bought it last month-planted the seed and the grass is growing in a shady area that we have struggled to get grass in.

I RECEIVED A CATOLOG AND I COULDN'T BELIEVE THE PRODUCTS THEY HAVE AND THE PRICES. SOME OF THE ITEMS THEY SELL YOU CAN'T FIND ANYWHERE ELSE. THE REPRESENTITIVE WAS SO NICE AND HELPFUL. SHE MENTIONED THAT IF I JOIN THE VALUE CLUB I CAN SAVE EVEN MORE. I DID JOIN THE CLUB AND HAVE ALREADY PLACED 3 ORDERS AND SAVE MORE THEN THE CLUB COST. THE MEMBERSHIP IS GOOD FOR A YEAR AND I HAVE MANY MORE ORDERS TO PLACE AND I LOVE THE SAVINGS.
SERIOUSLY THINK ABOUT JOINING THE CLUB. THIS COMPANY IS AWESOME!

I purchased an item from the website and to my surprise I get and email from a representative telling me that if I subscribe to the "FREE GROUND SHIPPING" called "ELITE GOLD" FOR $19.99/6mo. That I would receive a credit for $8.99 and $5 coupon on the next order. On my next order surprise! I'm told I missed out on the 20% because I didn't SUBSCRIBE to the "VALUE CLUB" $29.99/1yr. I responded to the email that I've already subscribed to the "ELITE CLUB" by definition is SUPERIOR to all other groups but not the case HERE! So instead of initially offering me the best subscription to the "ELITE/unVALUED" customer, this entity/corporation chips away at you pocket! Instead of offering a "ELITE/unVALUED" customer the full array of subscription/club benefits at clear designated price points and the brake down there of, BRIAN & SCOTT are instructed to chip away at your pocket instead of being upfront! Very disappointed with this method of soft sales I guess I would have to call it! Almost forgot… Scott couldn't make an adjustment on my second order for the $5 coupon but if I subscribed to the "VALUE CLUB" plan I would get a refund of $4.80! If you'd opted to set me up on the "VALUE CLUB" plan for an additional $10, that's an easy sale! Nope, not the case!

I found an item at www.heartlandamerica.com that I had been looking for a while, the price was awesome and I pulled the trigger. Within 15 minutes of submitting my order, a real person (Brian) emailed me to follow-up and make sure everything was correct, educate me on the membership plans they offer, and to see if I needed anything else - what! Real customer service from an online retailer... AMAZING! Thank you Brian and thank you Heartland America for a wonderful online shopping experience. I will be back:-)

I placed my first-ever order on 1/2/2022 and received the package via FedEx on 1/6/2022.
I made my order and received fast shipping and the products are fabulous,
There is also a way to track your shipment.
I highly recommend it for everyone on your gift list including yourself. I live in the Chicago area
Very much appreciated.

I have been ordering from Heartland America since 1999. I have only returned some boots that did not fit. One thing I especially love is you will find items there that you sometimes cannot find from other companies. I get compliments on the boots and shoes I have purchased there. I look forward to the catalog to see what is in there each month. I always get my packages on a timely basis. I definitely recommend them and will continue to enjoy their products!

I was offered a Membership after my order was placed. The refund for my order was more than the yearly membership cost. For a company to reach out to make sure I saw the offer when they will net less $$$ if I take the offer tells me they value the customer. Highly recommend

All products I have purchased have been great quality for cheaper than anywhere else. I like that they have a variety of products too from several different categories.

Products are awesome and great deals. I just bought a 2 pack shop light, tire gauge and grass seed. My dad has been buying from Heartland for years and loves them.

I bought this Item for my husband and he loves it. I recommend this company to everyone! Customer Service is very helpful.

I had previously had a dispute with this company over a product we purchased back in July 2021. I wrote letters, nothing. Feeling pretty irked about the whole situation I started to research them online and learned that in august 2021 they got a new CEO. I was reading an article where she(Kendra Reichenau) had just taken over the reins of Heartland and talked about a "love for the customer". I'm thinking ok let's put your money where your mouth is here, not that my purchase was big money cause it was all of $218, I decided to write her an email, not even sure if the email I found was legit I sent her a request and just asked her to review the transaction and the correspondence I had sent. Within 2 hours this lady calls me back and leaves her personal cell phone on my recording. I literally stood there with my mouth dropped to the floor. So I call her back and she immediately tells me there is no excuse for Heartland's behavior period, then she offered me a resolution that far exceeded anything I ever expected. She did everything she said she was gonna so when she said she'd do it. That goes a long way in my book. Kendra and her staff are working hard to make this company reputable again one customer at a time. I will shop there again and I will refer people I know there. She took responsibility and fixed a problem that was created when she didn't even work there. I am pretty impressed with her, her staff and the company.

Purchased 4th heater from Heartland in last 18 months. I have given a few away and had great feedback.