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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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This is my THIRD order from HEBEOS AND IM CONSISTENTLY SATISFIED! The thing that puts you above all others is your options to CUSTOM IRDER THE DRESESSES! THIS IS AWESOME FOR TALL AND LARGER WOMEN!
I've ordered from Hebeos before and was not disappointed. I hope I have the same experience with this order.
I ordered the first dress early and planned to lose weight, but God had other plans, when my original dress still didn't fit 3 weeks before the wedding, I decided to order another of the exact same. It got here just in time and fits perfectly!
I ordered a custom sized dress. My measurements we given to you correct but the dress was not made to those specifications. It was at least 3 sizes too big. I had to take it to a seamstress to have her fix your mistake. Which cost me more money. I can say that I will never order another pizza hung from you.
Good shopping experience. Dress wasn't made as well as I had hoped but worked out just fine.
The sizing is spot-on. I ordered a size 6 and it fits perfectly! The torso is structured, so that the off shoulder dress doesn't slip down. I love the large quantity of color choices!
My dress arrived way before said arrival time, it was exactly like the picture, and the fit was awesome, 1 small alteration was needed, now I can't wait to wear it on my special day
This is such a beautiful gown! I gave exact measurements and it fits perfectly. The color is perfect and the design is so pretty. I am beyond pleased with this purchase.
The measurements are absolutely correct material is amazing does not feel cheaply made at all
The straps on the dress were less than half of the width than pictured online and angled funny, they were too long and came straight out, I would have rather they been too wide and able to be tailored. I was too disappointed to wear the dress to the wedding and went with a last minute $40 dress off of Amazon compared to the $144 spent here. I wish I could have received and worn the dress shown online, it was absolutely beautiful.
Great customer support and very friendly 😊 When or after ordering, make sure to send an email requesting for the shipment tracking link. All in all great service the team reached out to me for confirmation on my order for color and size.
Not good. My dress didn't look like the dress on the picture and neither did the color.
Hello - I have only received 1 out of the 3 dresses I ordered and there was no noticed that it was only 1 out of 3. Also missing the 2 tiara's and the hair comb I ordered. Please help. Thank you in advance. JL Jaissle
I ordered my dress in time and I need it here by October 8th for a wedding! IT HAS PASSED THE DELIVERY DATE AND I AM PANICKING! PLEASE FIX THIS MAKE THE DRESS COME FASTER OR SOMETHING OR ELSE I NEED A REFUND
I ordered a custom fit dress and it definitely was not custom fit. There was over an inch gap underneath both of my arms. I have measured myself in the past and got a custom dress perfectly fit to me so I was not expecting this.
Easy to order, measurement instructions were clear but the dress my daughter got was still a little long and we had to have it alerted locally.
The dress was nothing like the dress in the picture, totally different, different style, different material and fabric. Very disappointed. I needed this dress for an event and I couldn't attend the event because the dress that came was a disaster. 0 stars. Do not order from here.
A very good website, and the customer service helped me out so much!
There was an anticipated date of arrival of the dress. I was hoping to see the dress before the week of Sept 14. However, the dress never arrived and I was married on Friday, September 19th. I have been charged for the dress and would expect a refund of $215.00
It was easy to shop on the websites. The main reason why I decided to purchase a dress there because it was affordable and the dress is beautiful, but I ended up going with a different dress that was cheaper
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.