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Home InsteadReviews 10

2.3

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Home Instead Reviews Summary

Home Instead has a rating of 2.3 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Home Instead ranks 12th among Home Care sites.

service
2
value
1
shipping
1
returns
1
quality
1
GB
1 review
0 helpful votes
Follow Iga T.
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Grooming agency
December 15, 2025

The company calls themselves a caring agency - in fact it's a grooming agency.

Sexual exploitation of female staff is just an everyday routine there.

Unspoken rule that comes in package with the contact - coerced sexual favours or disciplinary action taken with termination of the contract if refused.

Payments - scam, dodgy deductions, delays, or blackmails such as that to get paid firstly sex please

Clients - at the constant risk of negligence, the underqualified staff, who haven't been trained to ever take care of a hamster, not to mention of a person, and no one cares. A blatant sham, disgrace, sexual solicitation, and arrogance. Nothing like the soupped up puff piece facade wrapped up in beautiful buzz words on their sites.

It's difficult to understand how it is possible to get away with such delinquent practices for so long and not being even scared of debunking.

Something is hugely not right about this business. The worst is Ilkley, which is just a front to cover the true colours, such as that women get abused and sexually harassed there.

If you want to be sexually harassed,, groped, coerced to cheating on your husband's, and be turned into a modern slave and a prostitute, followed upon being scammed and not getting paid, then feel free to apply for a job with Home Instead Ilkley

However, firstly read this warning, then decide if you still want to ruin your life by applying

Date of experience: October 5, 2022
California
2 reviews
2 helpful votes
Follow Colony C.
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These people twice now have scheduled a interview that they didn't even call me for if they are this unprofessional and forgetful imagine having your loved ones in here don't do it and look somewhere e else.

Date of experience: August 16, 2023
Indiana
1 review
0 helpful votes
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Help
June 1, 2023

Help with exam NAB would be great. I need all the help I can get. I have struggled on mu own without passing

Date of experience: June 1, 2023
Indiana
1 review
1 helpful vote
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HAPPY CLIENT
December 1, 2022

THANK YOU HOMESTEAD HEALTH CARE FOR THE SERVICE YOU PROVIDE TOWARD ME AND TEAMING ME UP WITH SUCH A GREAT AID MIRAKA.
MIRAKA AND I HAVE GOOD BOND AS FOR FULLING MY NEEDS AND ASSISTING ME WITH HOME AID, COOKING,CLEANING, I TRULY THANK YOU FOR SENDING SOMEONE THAT IS RESPECTABLE, PATIENT, HARD WORKER, THAT CARES ABOUT PEOPLE. BEING DIAGNOSIS WITH SEVERAL THINGS IT TAKES SPECIAL PEOPLE TO HELP AND ASSIT US I DO APPRECIATE HAVING THE SAME CAREGIVER INSTEAD 3/4 DIFFERECT PEOPLE THANK YOU.
BLESSINGS

Date of experience: November 30, 2022
Illinois
2 reviews
12 helpful votes
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The DeKalb IL location sent us caregivers who stole from us, used our washer and dryer to do their personal laundry, ate us out of house and home, and one caregiver did not even realize my mother's oxygen was not properly hooked up and she was without oxygen for 8 hours (was supposed to be on oxygen 24/7). And they fired ME because I complained about these issues and was therefore, "too demanding."

Date of experience: March 9, 2018
Massachusetts
3 reviews
4 helpful votes
Follow J R.
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For starters (this was years ago, but has rankled me EVERY time I see their ads) - the R. I. branch had an outgoing message to potential caregivers stating, in essence, that we were basically unskilled, thus could only expect their paltry $7.00 an hour.

I thought, what the heck, let's see what it's like, they hired me for an adversarial Alzheimers dementia client who HATED me being there. I went twice and called the agency before I was needed the third time and said I wasn't coming. I could have said I was sick and lied about it, but I chose to tell the truth, that I felt forced to find another job.

The message didn't get to the family and the man was left alone. The owner called, yelled at me and hung up when it was THEIR error!

Then I see on a local afternoon television show with a spot about Home Instead and the reps. Are stating how they train all caregivers in Alzheimers care - I received NO training whatsoever! Bad experience across the board.

Date of experience: October 27, 2017
Florida
13 reviews
100 helpful votes
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Waste of time
February 23, 2015

I applied for a job in Largo. I was told 3 days in a training class (no pay). You pay for your drug test. They don't guarantee work. They want everything done their way. I wasn't interested in this company.

Date of experience: February 23, 2015
California
1 review
1 helpful vote
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Home instead is a great resource for your loved one's home care needs. They can help find a care giver in your area and are available for advice on common conditions such as depression, alzheimer's, and arthritis.

Date of experience: May 19, 2014
Texas
9 reviews
154 helpful votes
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This is just a very expensive service. There are better supports out there. This is just a company trying to profit off desperate home care takers.

Date of experience: April 8, 2013
California
1 review
2 helpful votes
Follow Hooper H.
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I called Home Instead to get a quote for a home caregiver for my great uncle in Southern California. And man was Home Instead expensive. I know they talk about screening their employees and all that but is it really worth DOUBLE what other people are charging? I'd love to hear anyone else's stories, but Home Instead should be called Poverty Instead.

Date of experience: January 16, 2013