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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
HostGator Reviews Summary
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
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Before HostGator I paid exorbitant prices for hosting and bandwidth. After I got burned with my previous host I signed up with HostGator and have been very pleased for several years now. Customer service is excellent with real people available 24/7 either by phone or via IM chat. I have the business plan and am very satisfied with the services. Great Uptime and good speed. Reasonable pricing. Highly Recommend.
I have 5 accounts with HostGator. I opened my 1st account 5 years ago and I have NOTHING to complain about in 5 years of service!
I had the "chance" to try other hosts, and they don't compare to HostGator. I tried to request a dedicated IP and install an SSL with another host and it took about a week! Completely ridiculous!
The same thing with HostGator took a whole 2 hours!
Excellent product, extremely quick customer service, knowledgeable staff. Oh, and did I mention the prices are extremely competitive?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members