business logo of Hostinger

HostingerReviews 735

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Hostinger?
grey star
grey star
grey star
grey star
grey star

Hostinger Reviews Summary

Hostinger's reputation is generally positive, with many customers praising its affordable hosting plans, user-friendly interface, and reliable uptime. The speed of service and effective migration processes are also frequently highlighted as strengths. However, concerns about customer service consistency, particularly in billing and finance, have emerged, with some customers reporting difficulties in obtaining refunds and a lack of cohesive support. While the live chat service is often commended for its responsiveness, there is a clear need for improved communication and streamlined support processes to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
26
value
24
shipping
12
returns
16
quality
24
This company responds to reviews on average within 14 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Nonboard W.
Unfollow Nonboard W.
Share Review
Report Review

I always get amazing support to hostinger executive. Without support of hosinger i can never published my blog website. Thanks a lot Hostinger Team

Date of experience: September 12, 2022
Mexico
1 review
0 helpful votes
Follow Jonathan G.
Unfollow Jonathan G.
Share Review
Report Review

Hostinger es Genial
September 12, 2022

Hostinger es Genial. Muchas gracias a todo el equipo de hostinger siempre sorprendiendo!

Date of experience: September 12, 2022
India
1 review
0 helpful votes
Follow shabana Q.
Unfollow shabana Q.
Share Review
Report Review

I newly switch Blogspot to hostinger 2 years ago, but I really happy with hostinger for your technical support and help. Very efficient user-friendly technical support. Thanks a lot.

Date of experience: September 12, 2022
Bahrain
1 review
0 helpful votes
Follow Ian I.
Unfollow Ian I.
Share Review
Report Review

I don't like the calendar intrusion
October 12, 2022

I don't like the calendar intrusion. I do not want emails and notifications about upcoming events. I can ask my calendar app to do that.

Date of experience: September 12, 2022
Hostinger I. Hostinger Rep
over a year old

Dear Ian,

Thank you for your feedback. If this issue persists, don't hesitate to contact us at support@hostinger.com — our Customer Success Team is ready 24/7 to help.

All the best,
Gabriela

India
1 review
0 helpful votes
Follow sarfarazsorathia W.
Unfollow sarfarazsorathia W.
Share Review
Report Review

I domain at bigrock and hosting at hostinger, every time i open website msg is Your connection is not private - although i have pointed domain as per your instructions

Date of experience: September 12, 2022
Hostinger I. Hostinger Rep
over a year old

Hello,

Thanks for bringing this issue to us. If the situation persists, let us know — our Customer Success Team is always ready to help you.

Kind regards,
Gabriela

India
1 review
0 helpful votes
Follow Qadir P.
Unfollow Qadir P.
Share Review
Report Review

I love the services of Hostinger and I appreciate their support team they are always ready to help us

Date of experience: September 11, 2022
Cyprus
1 review
0 helpful votes
Follow Lucian H.
Unfollow Lucian H.
Share Review
Report Review

Best webhosting I had, so far...
September 11, 2022

Best webhosting I had, so far... Hustle free, no need to worry about anything...

Date of experience: September 11, 2022
India
1 review
0 helpful votes
Follow GANESH H.
Unfollow GANESH H.
Share Review
Report Review

गुड, सर्वात चांगले आणि बेस्ट होस्टिंग खरेदी करण्यासाठी

Date of experience: September 11, 2022
Egypt
1 review
0 helpful votes
Follow ABDELRAHMAN H.
Unfollow ABDELRAHMAN H.
Share Review
Report Review

I am not satisfied with the service and I do not want to continue the subscription and I want a refund

Date of experience: September 10, 2022
Hostinger I. Hostinger Rep
over a year old

Dear Abdelrahman,

Thanks for sharing this situation with us. We've noticed your plan doesn't fit our Refund Policy requirements, as available here: https://www.hostinger.com/refund-policy. Should you have any questions, please get in touch with our Customer Success Team.

Sincerely,
Gabriela

Morocco
1 review
0 helpful votes
Follow Mounir L.
Unfollow Mounir L.
Share Review
Report Review

I really find hostinger very clear practical cheaper and best services. My experience is wonderful. I technically like it and I advise peaople to choose hostinger.

Date of experience: September 10, 2022
India
1 review
0 helpful votes
Follow Indranath K.
Unfollow Indranath K.
Share Review
Report Review

Every time my website is blocked by your side, why I am going to suffer & how many days, I ask to refund but you could not refund my money. Worst experience.

Date of experience: September 10, 2022
Hostinger I. Hostinger Rep
over a year old

Dear Indranath

Sorry to hear about your experience. Our team will investigate this situation and relay the feedback to the concerned teams, so we can improve our services.

Regards,
Gabriela

Saudi Arabia
1 review
0 helpful votes
Follow Ghareed L.
Unfollow Ghareed L.
Share Review
Report Review

Perfect web hosting and if we compare with others. This is the best

Date of experience: September 10, 2022
India
1 review
0 helpful votes
Follow Rajeev H.
Unfollow Rajeev H.
Share Review
Report Review

Best web hosting at affordable price
September 10, 2022

Best web hosting at affordable price. Site page speed and scan are very good services which hostinger provides at server level.

Date of experience: September 10, 2022
Israel
1 review
0 helpful votes
Follow Lasha U.
Unfollow Lasha U.
Share Review
Report Review

Fast support and professional staff 24/7 with us. I use this platform about 6 years and it is my experience.

Date of experience: September 10, 2022
India
1 review
0 helpful votes
Follow Marilyn P.
Unfollow Marilyn P.
Share Review
Report Review

Doesn't have a call centre
October 9, 2022

Doesn't have a call centre. Cannot talk to any executive, only via Email, Explaining over Email becomes very difficult at times, so have to shift to other provider for support. Need a help desk where we can talk over call, explain they our issued & get the solution.

Date of experience: September 9, 2022
Hostinger I. Hostinger Rep
over a year old

Hello, Marilyn,

In our experience, e-mail and live chat are the most efficient means of support — this way, we can share useful links, prints, and other important information.

However, thank you for your feedback! We're always working on improving; your suggestion is essential.

Warm regards,
Gabriela

GB
1 review
0 helpful votes
Follow Chauhan Q.
Unfollow Chauhan Q.
Share Review
Report Review

Awesome, Just need to improve the backup for a long time if anything gets expired.

Date of experience: September 9, 2022
Pakistan
1 review
1 helpful vote
Follow Farhan G.
Unfollow Farhan G.
Share Review
Report Review

My business shared hosting plan used to perform better in beginning. I feel cheated that it is now under performing and my SEO is compromised because of server issues. Just another hosting company wanting customers to upgrade. Unfortunate

Date of experience: September 7, 2022
Hostinger I. Hostinger Rep
over a year old

Hello, Farhan,

Thank you for sharing your feedback with us: it helps us to improve. We would like to hear more about your experience — if you're comfortable, don't hesitate to email us at qualityt@hostinger.com.

Kind regards,
Gabriela

Oregon
1 review
0 helpful votes
Follow Alexander Y.
Unfollow Alexander Y.
Share Review
Report Review

I'm dumb and the site just tells me words that don't mean anything to me, SLL DNS nameserver. Might as well say booble peebop and booboobadoozee

Date of experience: September 7, 2022
Greece
1 review
0 helpful votes
Follow Pet B.
Unfollow Pet B.
Share Review
Report Review

I have been using Hostinger for three years. Everything runs smooth but what makes the difference is the live chat and support for any issue you may have. Every problem I had, had been solved immediately and you always feel you can contact a real person 24/7 that will actually help you. Totally recommend it for individuals and developers. The most reliable hosting company I have experienced as a web developer. Your live chat is the best

Date of experience: September 7, 2022
1 review
0 helpful votes
Follow Ravneet A.
Unfollow Ravneet A.
Share Review
Report Review

I am pleased with the quick services of Hostinger India. I accidentally purchased a new hosting plan instead of renewing the existing plan. Team Hostinger helped in resolving this issue as I was worried about losing the database. Keep up the Good Work!

Date of experience: September 7, 2022

From the business

Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.

At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.

Choose Hostinger if you are looking for:

• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices


hostinger.com
Kaunas, Kauno apskritis, Lithuania