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Hottexhaust Reviews Summary
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great experience dealing with the folks at Hottexhaust! Customer service was friendly and helpful when needed and even the free shipping option got the exhaust system to me in a very reasonable time. I would use them again if the need arises!
Good! Got my stuff fast shipping! I think I got a good deal on my catalitic converter will puchase more stuff soon.
Ordered product through website.
Had the exact part needed for my van
Very reasonable price Processing order was easy
Arrived on expected date
No issues
The representative was invaluable in identifying the correct part. I was disappointed that the catalytic converter didn't arrive with the manifold gasket.
Kept me informed of delivery process, was delivered on time, and package was in good condition when received.
I am pleased with the prompt delivery of the catalytic converter. Amazed it made it safely to delivery. California has problems with catalytic converters being stolen from under the cars when they are parked. So happy it made it safely here. Will take to shop for welding on the vehicle before taking for smog test, Thank you for you excellent service. Finding a good price on CARB compliant catalytic converters for the state of California is challenging. Hottexhaust helped ease a bit of the pain due to costs for a device to comply with California. CARB.
The part rhey sent last was not the right one but chris did an amazing job at directing me to the right one and gave me a deal!
Order received and placed on porch as requested while out of town, since we were not home to sign for it. Have not opened the box yet to check for any issues.
Ordered cat for Volvo XC70, very affordable when compared to Volvo pricing. Product arrived quickly and no damage. Have ordered from hottexhaust for other cars and happy with the products.
Great product. Shipped and received fast, well packaged and quality product. Very happy with the experience and product
This exhaust fit perfectly, and gives my 510 hp 2011 Supercharged Range Rover Autobiography Sport a fantastic muscular rumble.
This was easy to understand and it was a direct fit just like the description said. Installment was very simple. For the Dodge Durango you have to drop the drive shaft and remove the torsion bar bolt for clearance. About two hours with hand tools
I received my order very quickly, and the pricing was great! The parts fit perfectly, and everything was perfect!
The part came in a reasonable amount of time and I was able to call and speak to a representative when I had questions about the order. UPS was frustrating. They gave me a time window and then came a few hours after the end of it. I waited around for 4 hours and then left. I had to drive to a local copy center to pick the part up.
Very happy with my experience. Took the time to provide me with feedback to help problem solve, product is of highest quality, and fast shipping. Couldn't ask for more!
Received the Cats quicker than expected. Install was no problem. 400 miles in and no engine codes. I would definitely recommend.
Signature required so I had to pay extra to pick up from drop off location (UPS Store) but otherwise great
Excellent experience converter was greater than expected. Dd...
Bought it for 1999 Tacoma to replace my old cat which had a rattle (failed honeycomb). Had it installed today and it's running great so far!
Ordered item. Received item. Item was what was ordered. No tears. I am expanding on this to achieve an arbitrary character limit that in no way can expand upon any further information regarding my experience buying this item through a website.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members