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Hot Topic has a rating of 1.8 stars from 190 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hot Topic most frequently mention customer service, credit card and free shipping. Hot Topic ranks 341st among General Apparel sites.
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Love shopping here but some stores need a fitting room (My area has none) as sometimes the shirts are different kind of sizes. Either way, great shirts and jeans!
Always get awesome coupon codes from them! Ships quick too!
I've ordered A LOT from hottopic.com
When there was an issue, their customer serious fixed it right away.
The reason for 4 stars and not 5, their email customer service is non-existent. I emailed three times and got no response so I had to call. Thankfully they're West coast timezone like me so I was able to get a hold of someone.
Great shipping rates, quick shipping times, pricing is good, promos available online and in the store. Membership is linked to online and store.
I like that.
I love ordering from Hot Topic. My most recent order came this week. I pre-ordered the new Paramore CD and had it the da after it was released. Very happy customer here! Thanks Hot Topic!
LOVE hot topic's clearance page. Fast shipping- never had a problem
Answer: It takes 1-2 days to process your order. Once they ship it, it takes 2-7 days to arrive if you live in the lower 48 states. I don't know about elsewere.
Answer: Nope most definitely a ripoff version. They alot of ripoff stuff on the site. The pictures are many times the product your not getting
Answer: The high wasted jeans are some of the best, they have some really comfortable jeans. They fit very well. :)