VampireFreaksReviews 11,866
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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Vampirefreaks is always my go to for clothes recently, they are quick to respond with issues and when I order from them they usually throw in a nice little treat like stickers, maybe a pin and a cool pen for free. All in all highly recommend them, they have a lot of sizes and accessibility for anyone looking for alternative attire.
Found an item that I wanted on sale, and snatched it up. Everything from finding it to paying for the item went well. Super smooth.
My shopping experience was great. I had no problem with the checkout process. I love every item I purchased. I plan to buy more in the future.
The only problem i have with the boots is the heel of the boot is is digging into my heel near the achiles tendon i think it could be fixed by making area with a softer material or making the hard leather in that area an inch or 2 taller
The order came perfectly. The delivery was very slow and drawn out and a pain but that's not the shipper's fault. It's the post offices fault.
I love shopping here. Before this I had a bad experience when ordering and my package got stolen. And had to fight with customer service to get a credit. Luckily it all worked out
I was shopping for something that a relative of mine would like and found these Tripp pants, they arrived within two weeks and they look awesome! I don't know what he thinks of them yet, but I personally love them and WILL be getting myself a pair!
Very cool offerings for the darkly inclined. I've been pleased with each of my purchases and get complimented on them wherever I go. I am always sure to tell people exactly where to shop!
Very pleased, absolutely love all my stuff, and when I accidentally did my order twice, they were quick to help me cancel the one I didn't need, just love this place 💜
I haven't opened them yet bcuz they r for Christmas for my kids but ur service was really quick and ur packaging is excellent so nothing but positiveness things to say..
VampireFreaks is super easy to shop from. The site is easy to navigate, so I find everything I'm looking for with no issues. I found the wrapping paper I was looking for right away!
Sizes are true to size. The quality is great, and the sweatshirts last. There isn't a day in my child's life when he doesn't have one on :).
Absolutely awesome experience, the tote is so cool, well made, loved the stickers in the bag and the rabbit pin too, y'all are awesome 10/10
As usual, shipping was timely and products as described. One stop shop for a lot of brands (including their own designs). Great variety!
I was skeptical at first because of how long it took to receive the order. I did not realize they are made to order. Everything arrived and was as described.
I've never ordered from here before but i literally loved it. Came fast, the gloves i ordered are perfect, and getting a coupon and stickers was literally so awesome
Easy!. A selection that is not overwhelming. Check out was very simple! Love my bottle. Delivery was spot on! Communication, excellent!
I found a shoe I wanted online and it took me to Vampire Freaks. Checkout was simple and direct. Shipping was prompt. I am thankful for the service and variety of merch. Thank you!
Purchasing and ease of shopping was Great. I received the items timely however the packages are wrapped for Christmas. So no I don't know how to respond to the products themselves. I am trusting that my wife and daughter will enjoy them.
Ordered a mystery hoodie (accidentally ordered two of them) with 2 tshirt package. Was able to contact customer service to get 1 removed before they were shipped. Got an awesome hoodie and tshirts. Thanks much!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members