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From the business
Howly is a platform that connects you with verified experts in various fields.
Our professionals are here to provide reliable solutions to your everyday problems.
💻 24/7 Tech Support: Experts available day or night, whenever you need help.
⚡ Quick Solutions: Get connected to a tech specialist in minutes for instant assistance.
🔄 Unlimited Consultations: Solve unlimited issues under one subscription – ask us anything, anytime.
Every day we do our best to keep you satisfied with our service.
For any questions or assistance, don't hesitate to contact our customer support team at support@howly.com or 1 (833) 784-4045
Howly Reviews Summary
Howly has a rating of 4.6 stars from 399 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Howly most frequently mention and smart home. Howly ranks 3rd among Question And Answer sites.
We monitor reviews for authenticity
I was not given any help at all. In fact I was told to take my question elsewhere.
I was then told I would get most of my money back. No way!
The option to pay 1$ request fee becomes a 30$ subscription (no permission of mine) and still could not help with my request. Do not advertise we have all your internet answers and then tell me it's not part of the service you provide.
Hello, Gottlieb. Thank you for the review.
During the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at billing@howly.com.
Warning. This company debits your bank account without authorisation. It's all fake. Beware. I have reported and taking further action.
Dear Bruce!
Thank you for sharing your experience with us.
We take all billing concerns seriously and strive to ensure complete transparency regarding our subscription process. All potential charges are clearly outlined during sign-up, and we encourage users to review the terms before proceeding.
If you believe there has been an unauthorized charge, please contact us immediately at +1 (855) 685-2155. Our customer support team is available to assist you and address any concerns.
These people bait you with low costs.
It is all a front to give your payment details.
They charge you a subscription fee once they have it.
Hello, Tanya.
We sincerely appreciate your feedback. We apologize for any confusion or inconvenience you may have experienced. Our dedication is to provide clear and user-friendly services to all our customers.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at billing@howly.com.
I got scammed...someone used my bank card to pay for this without my permission and confirmation on my bank app you took my money and refues to refund me
Hello Nokwazi,
We appreciate your feedback and value your input.
Our constant aim is to offer a seamless and effortless experience to all our clients, with absolute transparency forming the cornerstone of our services. We take extensive measures to precisely display all subscription costs during the registration process, ensuring that our users are sufficiently informed of all terms before the finalization of the process.
Should you require further information or assistance, please feel free to reach us at +1 (855) 685-2155. We remain at your service and will be delighted to answer any queries you might have.
The site use small fonts and unclear color for text so as to deceive the people who paid for the use of a single transaction
Hello, Razvan.
Thank you for your feedback. During the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at billing@howly.com.
I was being passed from pller to post to get my Paramountplus app working then i got put onto Dannis k at Howly. He took the time and patience to get me sorted as is no mean feat as i have Parkinsons and type very slow. Dannis put me at ease and stayed with me till things got sorted. Many many thanks
Hi Keith,
Thanks so much for your lovely and uplifting review. We're so thrilled to know that our team, especially Dannis, was able to help you with the Paramountplus app. Your kind words make our day! We always strive to provide the best service, and your feedback helps us know we're on the right track. Thank you for taking the time to share this 💙
Dont trust people writing good reviews here.
They charge you 55USD + extra without giving you notices. They'll say youve subscribed and take your money from your bank without your authorization.
Hello Robin,
We appreciate your feedback and value your input.
Our constant aim is to offer a seamless and effortless experience to all our clients, with absolute transparency forming the cornerstone of our services. We take extensive measures to precisely display all subscription costs during the registration process, ensuring that our users are sufficiently informed of all terms before the finalization of the process.
Should you require further information or assistance, please feel free to reach us at +1 (855) 685-2155. We remain at your service and will be delighted to answer any queries you might have.
I recently wrote about this underhanded, sleazy,scam of a company. I was told, (after i made a complaint) about the charges they quickly took from my bank account, that my money will be refunded. This was back in November of 2023. To this day I have not received the $69 that they say was refunded to me. GD liars, they even had the gaul to post that it was refunded. Here is the message I screen captured….Ps: I well even call out Sony Ps for having a company like this represent them, absolutely disgraceful
Not a good company to do business with.They absolutely overcharge the so called services they offer. Talked to one of the Reps they have answering the phone, spoke like he didn't give a shit about how he comes across, and that alone makes it feel like a scam. Had to tell him, don't know how many times, that I wanted a refund, because they use questionable practices in the transactions e.g. not clarifying the amount properly. I was looking from a answer about Sony PlayStation, and for some reason, their site popped up,I was led to believe from Sony that it was a $1 charge, felt like they intercepted that message. STAY AWAY FROM HOWLY.COM
THE PEOPLE AT HOWLY.COM ARE COMMON CRIMINALS. THEY KEEP CHARGING MY CARD WITHOUT GIVING ME THE OPTION TO CANCEL MY SUBSCRIPTION OR CHANGE MY CARD. THEY EVEN CHARGED MY CARD MORE MONEY THAN THE AMOUNT STATED FOR MONTHLY SUBSCRIPTION.
Hello, Francis.Thank you for the feedback. During the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at billing@howly.com.
Tout est parfait j'ai déjà fait un commentaire très élogieux sur Eugene merci. J'ai tout noté il y a 5 minutes à peine
Bonjour, Béatrice. Merci pour le retour positif. Nous sommes toujours prêts à vous aider.
I didn't receive any information nor did I commit to joining but somehow they charged $1 and $55 to my bank account! Quickly got my bank to dispute. HOW DARE THEY!
Don't even click on the site!
Hello, Leila. During the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at billing@howly.com.
Yesterday morning I was directed to this site called Howly that I've met heard of in all my life? I'm not dumb or slow by any means and I ended up getting my electric cut off due to them doing so? I'm beyond upset I have never in my life heard of this company and have no idea what they are even for? Someone please help me I'm 61 years old I live in a fixed income and I just brok my femur and had to have a total hip replacement I need any and all advice as to what to do here?
Hi, Gayde. We sincerely appreciate your feedback. We apologize for any confusion or inconvenience you may have experienced. Our dedication is to provide clear and user-friendly services to all our customers.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at billing@howly.com.
Just like over 40 other people here, I got SCAMMED by Howly. I was asked to pay $1 for their service and left my Credit Card info. And now they start billing me $55 monthly for a membership without my consent.
There's no way to cancel the membership; the procedure that they mention in their subscription policy is non existing. And in order to chat with them about these issues I need to log in, but I can't because I never received any log in details from them.
In every comment that Howly posts when being accused of scamming, they write: "Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding." That's complete b*llsh*t and they know it. It's all done on purpose.
They are SCAMMERS. So stay away from Howly my friend. And thank me later.
Hello, Menno.Thank you for the feedback. During the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at billing@howly.com.
I did NOT sign up for a subscription with these crooks! I don't know how they got my banking details, now they are trying to solicit money from me! There is no cancel subscription ability/button on their site!
Hello, Giant. Thank you for the feedback. During the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at billing@howly.com.
I did not sign up for the Howly monthly subscription, and it's unbelievable that they are attempting to charge my credit card. I only subscribed for a 7-days.
SCAM, Automatic subscription can't cancel subscription!
Hello, Mahmoud.
We sincerely appreciate your feedback. We apologize for any confusion or inconvenience you may have experienced. Our dedication is to provide clear and user-friendly services to all our customers.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at billing@howly.com.
I didn't know what Howly.com was,I know I had to pay $1 for something, I'm not sure what, but it said it would be refunded back. It then asked if I wanted to subscribe to it,and I promptly declined. Then I just happened to be looking at my bank account and saw that they had taken $55 from my account. I promptly called them and asked for a refund of my money. The representative asked for my email address, which I provided. I had NEVER used this service as the representative had seen and stated that fact to me. I again asked if my money would be refunded and he said "you'll receive an email",I received the email and I was only refunded half of my money. They got $55,but only gave me $27.50 back.This is some bad business if you ask me. They plainly saw that I hadn't used this service I stated this makes the second time,and I am tired of it. Howly.com has to do better about their refunding. I should have gotten 100% of my $55 NOT 50%. I am very disappointed with this and dissatisfied.
Hello, Ernestine. Thank you for taking the time to share your experience. We regret any confusion or inconvenience you might have encountered.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you need any additional information or have questions please do not hesitate to call us at +1 (855) 685-2155 and we will be glad to help you!
My problem was I couldn't be able to sign in on my account it showed you couldn't refresh feed so then I connected howly they solve my issue thank you so much!
Hi, Maria. Thank you for the feedback. We are glad that your issue was resolved. Hope we can help you many more times.
I had gotten hold of them because I have locked myself out of my phone so in order to get on the website to even ask the question you have to put in a credit card, and told that I was only be a dollar and that my credit card would not be charged well they hooked me up with somebody. I asked the question, about 4 or 5 minutes later I got a response, and the response was unsatisfactory so I asked again something else along the same lines and another four or five minutes later I got a response so I finally said okay I can see that I'm not going to get the answer that I'm looking for and this is going to cost me too much money so I ended the chat only to find out today that I was charged $55 for maybe 10 minutes and after calling them and the gentleman on the other end told me that my refund will be processed within the next 24 hours and all I get is the email saying that subscriptions is not refundable I didn't sign up for any damn subscription for one thing this is ridiculous uncalled for and very unprofessional
Hello, Brenda. During the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at billing@howly.com.
I wanted to ask a question, I felt suspicious so I cancelled and never asked question but was billed $99 on my credit card. Now dealing with BankWest to reverse the charge.
Hi, James. We sincerely appreciate your feedback. We apologize for any confusion or inconvenience you may have experienced. Our dedication is to provide clear and user-friendly services to all our customers.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at billing@howly.com.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Andrea.
We sincerely appreciate your feedback. We apologize for any confusion or inconvenience you may have experienced. Our dedication is to provide clear and user-friendly services to all our customers.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at billing@howly.com.