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The company enjoys a positive reputation, particularly for its attractive promotions, such as offering substantial bonuses like free paper with printer purchases, which enhances perceived value. Customers appreciate the willingness of the sales team to negotiate and provide deals, contributing to a satisfying shopping experience. However, there are concerns regarding potential service delays and issues related to customer support, indicating room for improvement in responsiveness and follow-up. Overall, while the company excels in product offerings and customer incentives, enhancing service efficiency could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
If you need a new printer, check out this site because they will give you free paper as a bonus - buddy told me about this site and I was about to buy an epson 3800 and this site will throw in several hundred bucks of free paper if you buy from them. Just call and tell them you are on the fence about buying and they will cut a deal for you. Online stores are not allowed to discount the MSRP, but they can toss in free stuff as much as they want.