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Instant-Gaming has a rating of 2.9 stars from 490 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Instant-Gaming most frequently mention credit card, total scam and personal information. Instant-Gaming ranks 14th among Video Games sites.
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I bought the wrong game, wrote to the support, got help in 10 min and got the refund in less than a week.
It all worked just fine. But you should mention that it takes some time before its fully downloaded. I kind of paniked since you pay before its fully confirmed that the game will download correctly.
Have used it for a long time and you always have good prices, good support and every time I purchase on instant gaming the codes are quick to get and activate.
Buying is fast but ensuring the product does exist or at least works doesn't. It might take a while but it seems that customer service will always figure a way.
Had a bit of a delay because of some confirmation issues. But all went well and have all the codes for what I purchased.
Many Buys. Never disappointed. Good Shop for Gaming stuff.
Instant delivery of paid service and very helpful support when requested.
La experiencia está bien pero en mi primera compra me rechazó muchas veces mi tarjeta y tuve que usar Paypal
Estimado Cliente,
Gracias por su reseña
Pedimos disculpas por las molestias causadas. Sin embargo, tras comprobar posibles anomalías en nuestra plataforma de pago, confirmamos que el problema no proviene de nosotros. Por lo tanto, le aconsejamos que compruebe otros factores de su parte, como su banco.
Gracias por su comprensión,
Quedamos a su disposición en nuestro apoyo si necesita nuestra ayuda.
Un cordial saludo.
IG Team
As you may know, i've purchased the item with a pre order and didn't received until days after the release due to issues with the publisher
Dear Customer,
Thank you for your review.
We apologize for any inconvenience caused. We took the initiative to contact you through our support in order to investigate the issue and attempt to resolve it as fast as possible.
Thank you for your understanding,
Best regards.
IG Team
Straight forward and efficient. Would definitely use this service again
Experiencia muito boa, compra feita rapidamente! Obrigado!
It would be better to shop if there was a PH currency where out cards here does not convert to USD. At least upon check out, we can set a currency.
The best support team. It proves that it is a top player
Would do it again that's for sure. Experience of a lifetime
I've been using IG for year now and always am able to buy games cheaper than Steam or other platform. Even preorders. I can highly recommend it.
I like purchasing games from this website because I can always get them cheaper than Steam or other platforms, BUT I hate the constant verification and waiting times. It should be sufficient to verify my account once since I've had it for years and bought a lot of games via this account.
Really good, very good support team. They were super fast answering my (maybe stupid) questions
La compra fue relativamente rápida, algo que me hizo dudar un poco fue el hecho que pidiera una identicacion. Investigué un poco y resultó ser un meto de seguridad para evitar problemas con los niños que no tiene el permiso de sus padres para realizar compraa
Taxation should be included with the price from the start so as to not create any confusion after the purchase, especially for first-time buyers.
Dear Customer,
Thank you for your review.
We apologize for any inconvenience caused. However, in accordance with the law, the situation requires that we ask our customers to provide us with a billing address in order to apply taxes to our products. The percentage of taxes applied to our products is set by each country´s government authorities. This is why it can vary depending on the billing country you select. You are then free to select the billing address of your choice on the payment page to apply the right amount of tax depending on your personal situation. Keep in mind that in any case, the total is always displayed to you on the payment page and you can decide to proceed with your order or abandon the process.
Thank you for your understanding,
Regards.
IG Team
Answer: You'll get the unlocking key for the specific game launcher where that game is being launched from (like the origin, battlenet, EPIC ones etc.)
Instant-Gaming.com - All your favourites games for Steam, Origin, Battle.net, Uplay and Indie games up to 70% off! Digital games, Instant delivery 24/7!
Dear Customer,
Thank you for your review.
We apologize for any inconvenience caused. Unfortunately, we cannot predict this information. Furthermore, we just want to clarify that we only sell digital product activation codes, we do not develop any products/games. For any technical issues or download issues, please contact the support of the game/product’s platform. We remain available for any code activation problem through our support via this link https://www.instant-gaming.com/en/contact-us/.
Thank you for your understanding,
Best regards.