ItalistReviews 285
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From the business
italist is the first platform to offer direct-to-consumer imports of luxury goods exclusively from Italy. Through italist, customers can purchase brand-new, genuine, in-season fashion and accessories from our partner boutiques in Italy. The same high-quality products you’d find on other sites are available at a lower retail price through our partner boutiques—up to 40% less—so italist always provides the best value.
Remember, you’re importing luxury goods directly from Italy, so your returns are processed through Italian customs. This process requires additional shipping costs and customs duties, which is why we don’t offer free returns at this time. Please read our Returns Policy for more details.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Italist Reviews Summary
Italist has a rating of 2.6 stars from 285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Italist most frequently mention shipping costs, return policy and customs duties. Italist ranks 10th among Designer Clothes sites.
We monitor reviews for authenticity
Italist is incredible. They give amazing deals for genuine, authentic high-end fashion pieces. Shipping is always quick and on time, their communication is reassuring and of course their merchandise is top notch. Have been a customer for a few years now, and will continue to be well into the future.
I found what I wanted at the lowest price of any competitors and it was at my door within a couple days. Can't ask for more!
Dear Kilian,
Thank you!
We are glad we did a decent job!
Here you can find more information about our pricing
Excellent quality merchandise, for excellent price. Will continue to be a loyal customer. Thank you again, Italist staff.
Dear Robert,
Thank you for your review and for being our customer. We are honored
Comes fast good prices love this website. Shipping is Free one of my favorite websites and when packages arrive they are wrap to perfection
Dear Tiffany,
Thank you for your review.
We are glad you are satisfied with our services. We keep monitoring our partners for the service provided as better explained in this article: https://www.italist.com/magazine/is-italist-legitimate/
Please keep sharing your feedback with us, it is really important!
Best regards and be safe!
Claudia F.
I was at first skeptical of this website, but all of my friends told me it's a trustworthy seller with Italian prices. I bought a pair of Chiara Ferragni star sneakers and got them for 80$ instead of paying the regular price of 200 and something. The shoes came super quick within around a week and were amazing quality. I recommend EVERYONE and ANYONE to purchase your shoes from italist, they are the best!
Dear Shirley,
Thank you for your review. We are glad you are satisfied with our services
Had never used Italist but will 100% be returning as a customerHave already told others to do the same. Thanks, Italist!
Dear Trent,
Thank you for your review. We are glad you are satisfied with our services
Got Balenciaga denim jacket at a very good price and yes it is authentic, it took 7 days from Italy to Kuwait, Italist Never Failed me
Dear Fatemah,
Thank you for your review. We appreciate it!
Best regards and stay safe!
Claudia F.
Italist is the place I go to shop always. They are reliable and always fast and I have never had a problem. Always look here to buy your designer items, it's great quality and lower prices.
Dear Savannah,
Thank you for your review. We are glad you are satisfied with our services
Best customer service, best shopping experience, best items AT ALL, thankyou italist for making the shopping experience amazing
Dear Nour a,
Thank you for your review.
We do appreciate it.
Be safe!
Claudia F.
Excellent service, prices, and products. Shipping is fast and I am always updated regularly about the status of my items. I have purchased Burberry, Alexander McQueen, Saint Laurent, DSQUARED2 and Moschino from this site. Always been satisfied!
Dear Jennifer,
Thank you for your review and, thank you for shopping with us.
We are glad you are satisfied with our service.
Best regards and be safe!
Claudia F.
Great shopping experience. Been shopping with Italist for years.
Fantastic selection, attarctive offers and user freindly site.
Very responsive and supportive customer service.
Quick delivery.
Dear Nathalie,
Thank you very much for your feedback.
We appreciate it and we are glad you are satisfied.
Best regards and be safe!
Claudia F.
Wide selection of authentic designer goods. Extremely fast shipping. What's not to love?!
I will definitely be using this over the upscale department stores I used to shop at.
Dear Blaine,
Thank for your feedback!
We are glad you are satisfied with our service.
Please find here more information about our business model.
https://www.italist.com/magazine/italist-shopping-in-italy/
Best regards
Claudia F.
Got amazing designer products at a fraction of the cost. I ordered shoes, a bag, and a belt. All arriving in less than a week! Have already recommended this site, will use again in the near future.
Dear Vasia,
Thank you for your feedback.
We are glad you are satisfied.
Best regards and be safe!
Claudia F.
Excellent site, everything and more all available without having to shop around - simple to use, super fast shipping & great communications 10 out of 10!
Dear Wayne,
Thank you for your review.
We appreciate it!
Best regards
Claudia F.
Wonderful selections, and extremely prompt & secure delivery. I've already recommended Italist to friends and will absolutely be a return customer! Very happy with my purchase :)
Dear Niamh,
Thank you for your review!
Warm regards,
Claudia F.
I haven't yet shopped with Italist but needed a pair of shoes that only few luxury sites have.
I ordered the shoes and they were exactly as pictured with accurate coloring and size fit. They shipped on time.
Dear Nicholas,
Thank you for your feedback.
Best regards and be safe!
Claudia F.
I was happy that the packaging was very polite.
I want to use it again next time!
Next, I will buy a t-shirt.
Thank you Taku!
Oh my God when I tell you this is the best website I ever! To shop for designer wear the shipping and quality is magnificent I will Definitely shop again with ITALIST
Dear Tatania,
Thank you
Thank You
THANK YOU!
❤️
Claudia F.
Совершала покупки на этом сайте уже более 10 раз! Очень довольна. Большой ассортимент, хорошие скидки и быстрая доставка в Украину.
Dear Julia,
Thank you for your feedback
And for being such an amazing customer.
Best regards and be safe!
Claudia F.
I love itAlist! Best deals
I bought 4 items since i knew about Italist.
The shipment takes maximum one week
Dear Tana,
Thank you for your feedback
And for being such an amazing customer.
Best regards and be safe!
Claudia F.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jordan,
Thank you very much for your review.
I think it is useful to share here how we grant the quality of our products,