iTunesReviews 257

Duplicate songs on different albums refuse to download and disappear from downloads. Refuse to download or disappear after re-downloading. Deleted albums do not show up on iTunes and cannot re-download. Several attempts by Apple Music have not rectified problem. Costing time and money. Cheaper buy cds.

Its slow, it rarely works, music store is glitchy, itunes store doesnt open, sometimes it doesnt detect devices

The sole reason I bought an iPhone many generations ago was becasue of itunes functionality, now the only reason I'd consider an alternative would be because I've transitioned off itunes, I haven't made the break yet but I'm close. Everytime I sign in to itunes my library reverts to an old destination, I follow the apple "fix" but it doesn't stick, I've spent hours rebuilding this evening but know it will be temprorary, It would be faster if the "find other files" ever actually found anything else even in the same sub-folder - I don't know why they even offer the function - it never works, Two examples of a once good product now clearly managed by the D team. Sad really that apple clearly no longer care.

I discovered a music video, I'd purchased, missing from my Itunes library. When I enquired, to Itunes, on the missing track I was told that the content creater had removed the missing track from the platform and that I wasn't entitled to a refund. I was absolutely treated poorly by the customer service agents, one didn't even get back, and denied an alternative such as a free track or a refund. They have removed a music track from my library and didn't even have the decency to inform me that said track had been removed! Not even an apology. Absolutely disgusting attitude from Apple Itunes!

I had Spotify because I added I tunes and at first I liked it so I became a member. And I regret it every since. I listen to songs I like and try to add them to my playlist and they don't add! I tune needs to fix's this or I'm going back to Spotify…

I've seen better ones but can't name something I can complain about. It works, that is all I can say

Someone somehow got access to my account and purchased like 15 songs from the same album of some crappy electronic music. Basically just drained my gift card balance because I have no payment set up (thank God!) First guy I called on the support insisted that I made the purchase because it was showing up in my library. Then put me on hold forever and disconnected me. Second girl I talked to put the songs under a claim review but all the claims were denied. Why is it so hard to get Apple to recognize that I DID NOT BUY THAT MUSIC?! I literally have NEVER made a purchase on that account, and have had it for 10 years. Last purchase was for a free app in 2017. History alone should prove that I'm telling the truth. Never been so frustrated with a service.

I have an IPhone and and have loved apple products for the most part but after I tunes removing the #1 song And Justice for all I will never buy another apple product again. Truely disgusted by the elite traitors in this country

Had this twenty years. Saw microsoft manages it now. Not sure. The pc and television one was a mess! Was not worth using for me! I had to delete my account and use youtube

GODDAMN IT ITUNES YOU DID IT AGAIN 2 YEARS LATER?!?!?!?!?!?!?!

First it was true colors with amphibia AND NOW FOR THE FUTURE THE OWL HOUSE!

Whoever thought that was a good idea to realize THE FULL EPISODE PLEASE FIRE THEM NOW
I know it was probably a group decision or one dumb employe but ARE YOU KDDING ME!

My biggest issue with iTunes is this - my bank card has been hacked twice. Both times were after making purchases on iTunes. I will not purchase anything else from iTunes unless they can keep my PII safe. It is a pain in the rear to have to replace my card, delete all of my payment information and file a claim with the bank. ITunes, you need to step up and protect your customers better. Luckily my bank is awesome and has refunded my stolen money both times. BEWARE GIVING iTUNES YOUR PAYMENT INFO. Check your bank accounts for small charges you don't recognize. With my situation, it was.99$ here, 3.99$ there - easy to miss amounts. You may find yourself paying for someone else's subscriptions and music purchases. When and if my iPod stops working, I will not be purchasing another Apple product.

Here I leave a negative comment on the use of Itunes for which all my family and all friends and neighbors decided to stop using this iPhone tool and the use of these cell phones in general. It turns out that in this 2022 several people began to play online Poker-WSOP, we were a total of 22 people who played online. Very entertaining game besides having fun and showing our skills for this game. On July 11 and 31,2022, I was charged for the purchase of supposed tokens to play, in total they made 4 improper charges, a total of a little less than $100. They also began to charge my family and friends without authorization. I NEVER bought those tokens and I didn't give them authorization either (I was supposed to authorize with my ID-or the identification of my fingerprint in purchases) and I NEVER did the same thing with my family and friends. I made a formal claim for reimbursement in the Itunes claims option and they only recognized one refund and not the other 3 improper and unauthorized charges. Knowing that they had recognized a return with the same characteristics, I looked in the purchase section and it turned out that iTunes had removed those purchases from my cell phone and I suppose it was so that I would NOT use them as an example to demand the rest of returns. The same thing happened with my family and friends and neighbors. I wrote to the online poker game-WSOP and they tried as much as possible to return any improper charges but they concluded that it was an iTunes problem because they charge without their knowledge and they manage them. I have that in writing from the WSOP online game. What a pity that Itunes DOES NOT CARE about its customers, about its consumers, for providing a good service to those who consume its products. My family, friends and neighbors have stopped using these devices and for months we have preferred Androids on which I can consume whatever I want but I must enter my payment and authorize any purchase. Itunes steals money from me and if it does it with millions of people without them claiming or expressing it or saying anything, they continue to become millionaires from everything they steal and NOBODY does anything to demand that these improper and unauthorized charges continue

WARNING For the last 4 days I have spent my time going back and forth with ITUNE/TikTok over an email about a purchased made and these companies now mind you I have given these two companies to call me and they will not call so don't waste your time giving these companies your telephone number they won't call you! They will make you do a report online and then deny your request and these companies will just take your money and run by not giving you what you purchased. Then telling me that if I purchase these items again which are gifts on TikTok use to battle other people on LIVE CHAT these two companies work together and basically charged me $50 for 3303 coins and I keep explaining THAT I WAS CHARGED FOR ITEMS THAT WERE NOT RECEIVED! SO, why did you take my money! So, to everyone here reading reviews please make sure you are receiving your product of purchase or they will not refund you your money! Also, TikTok came at with the next time I purchase coins for a battle they will deduct my coins on my next purchase! Now, you tell me why would I purchase anything for these companies now to help my people battle on TikTok I WON'T! That is why they are always on the news with problems! OH YEAH NOT TO MENTION IT HAPPENED TWICE ONE FOR $50 the other for $20 and why would I need to lie! Y'all just be careful with your purchases through Itune!

I really like downloading with them, although their page has quite a few inbound and outbound network speed problems.

I love this service it has the most popular items. I usee it more than 5 years and ant this app is the top.

Cons:
Non-competitive pricing of ebooks and audiobooks
Full catalogue of media is not available to Canadian consumers
Too many individual apps on mobile and media devices such as iPhone and iPod (the store and each media type requires a different app to use).

Pros:
Excellent quality media
Music can be converted to mp3 format and works well on non-Apple products such as simple mp3 players
Exclusive content
Reasonable pricing on movies, shows and music
Easy redemption process for many BluRay movies that come with digital copies