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The company enjoys a strong reputation for its high-quality candles and bath products, with customers frequently praising the appealing scents and the unique jewelry surprises inside. Many express satisfaction with the overall shopping experience and the fun element these products bring, often highlighting the effectiveness of customer service in addressing issues. However, concerns regarding shipping delays and the perceived need for gratuities have emerged, suggesting room for improvement in logistics and customer communication. Overall, while the product quality fosters customer loyalty, enhancing delivery efficiency could further strengthen the company's standing.
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Quick and easy. I love the candles and I love the rings.
Prices could be lower. On Amazon Jackpot Candles are $24.95. So buying them from Jackpot Candles should be at a lower price.
I loved my candles, the smell filled the room and it smelled like the scent on the name on each candle and I loved the ring I got in each one. I received my order in only 3 days.
Can't wait to get I've ordered 2 since yesterday I love candles I pray I finally have found one that I love thank u so much
Great experience - gave as a gift to my niece she loved it - very unique
Easy to navigate and I really like that different shipping options are available. The candles smell great. I just wish they had specific sets of jewelry instead of any ring with any candle.
No problems at all. Quick shipping. Got order with in days of placing my order.
Fast and shipment is fast also, was very pleased! Loved the ring and the candle!
Got my order BUT rings were wrong size. I ordered all size 9, got sent size 5 and size 6 in two candles. Does not fit anyone in family. I just gave up on calling, does not do any good.
Quick and easy shopping experience, fast and easy check out
Love it! Best gift ever... I'm addicted. I'm sending them to all my friends.
My sister gave me one of these special candles for my birthday a few weeks ago and I loved the ring. It was my favorite color red stoned. I thought I'd return the favor by giving her, my other sisters, my mom and daughter one each for Mother's Day.
Love the gifts so far. It is different and unique for rings or necklaces to be in candles.
All of the candles have smelled good so far. Things are easy to find on your website.
I like there selection that is available, and the candles smell good
I like there selection that is available
Always easy and always fun. I love getting my new candles, it's so exciting to find out what ring I got. I have nine rings so far.
Always perfect. Love all of scents of the candles and the rings are so pretty.
Love everything about Jackpot Candles. I have been blown away by the scent of the candles and rings have fit perfectly!
Love the Mystery candle smells awesome
Love these candles! It's so fun to find the treasure inside the candle!
Items were easy to chose from have to wait till the gift is given to give a good review
I wanted to do VIP processing, but it applied the bdaypop discount code to the $2.99 for VIP processing, when I wanted it for the bath bomb set (obviously). Can you maybe exempt smaller add-ons (like VIP processing) from the discount codes? Thanks for listening.
Easy for someone who is tech challenged. Thank you!
The candle smells good and shipping was fast and the ring was beautiful!
Great cute products easy site to use.