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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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California
1 review
0 helpful votes
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Gift for her.
December 27, 2020

I bought a ring for my wife. When she opened the box, tears came from her eyes. She was very happy when she got the gift. She thanked me so many times for the ring.

Date of experience: December 27, 2020
Arizona
1 review
0 helpful votes
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Special ring!
December 24, 2020

I really loved my ring, I got me and my best friend one. We both loved them so much. It was a perfect size and it looked just like the picture and it's special!

Date of experience: December 24, 2020
North Carolina
1 review
1 helpful vote
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I purchased my ring the middle of December with three day shipping I understand they're across seas but I'm just about to contact my bank and get a refund this makes no sense they could at least shipped it by now makes no sense no number to call just a email that this so called ivy is always making excuses well my bank won't make exceptions

Date of experience: December 23, 2020
California
1 review
0 helpful votes
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Looks great.
December 20, 2020

My ring is absolutely stunning! The pictures do not do it justice, the stone sparkles just right and it's very well made.

Date of experience: December 20, 2020
California
1 review
0 helpful votes
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Unique
December 18, 2020

Beautiful. Perfect. Mesmerizing. Worth the wait. I absolutely fell in love with this ring and the design as soon as I laid eyes on it. The seller is very friendly and professional.

Date of experience: December 18, 2020
California
1 review
0 helpful votes
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Beautiful set.
December 17, 2020

The ring looks more than what we paid for. I am very pleased with my ring!

Date of experience: December 17, 2020
California
1 review
0 helpful votes
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Anniversary present
December 15, 2020

Bought a ring for my girlfriend for our anniversary present, she loves it!

Date of experience: December 15, 2020
Virginia
1 review
0 helpful votes
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Returns
December 15, 2020

Joancee states they have a 30 day return policy wow sounds great right?
However they are in China. I waited weeks to get my rings which did not fit and
Now I have to pay probably at least $34 with tracking.
I never would have purchased had I known they are in China

Date of experience: December 15, 2020
Idaho
1 review
1 helpful vote
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She loved the ring.
December 14, 2020

She loved the ring. You should have seen her eyes when she opened up the box and saw this ring! A recommended buy for all men shopping for their woman.

Date of experience: December 14, 2020
California
1 review
5 helpful votes
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More than you expect
December 8, 2020

Everything about my ring is beautiful. Definitely, more than you would expect. Payment and shipping were user friendly. I see another purchase in the near future

Date of experience: December 8, 2020
Colorado
1 review
0 helpful votes
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IN LOVE
December 6, 2020

I am in love and only took 2 weeks to get even with an engraving and super fast shipping! I'm obsessed.

Date of experience: December 6, 2020
California
1 review
0 helpful votes
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You won't be disappointed
December 3, 2020

My overall purchasing experience was excellent. The customer service and product quality exceeded my expectations. Thank you so much!

Date of experience: December 3, 2020
California
1 review
0 helpful votes
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Surprise
December 2, 2020

I was skeptical at first ordering from a website I never used before. I was pleasantly surprised by how stunning the ring was and how beautiful it was packaged. I am a jewelry fanatic and I am sure this will be my go-to website.

Date of experience: December 2, 2020
Georgia
1 review
2 helpful votes
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Irresponsibility
December 1, 2020

I bought a pair of wedding rings and as my wedding was 2 weeks away I opted for the fast shipping that the site charges $ 25 to deliver in 3 business days. But I was not charged that amount on my card, but the $ 65.99 ring pair that was in the promotion was charged $ 95.90. I tried to contact them asking for the cancellation, or if they could send me the ring on fast delivery as I was charged $ 30 more than the value of the site. They said they could not extort the $ 30 difference that I was charged unfairly. But that they would send in the fast delivey, I accepted. The alliance pair was sent on November 25th and since that day it has been stopped at the UPS delivery station in NY and has been stopped exactly 6 days in the same place. I get married on saturday and i have no rings, they don't have a phone to get in touch with and contact by email is terrible. They respond once a day saying that they cannot do anything, not even the cancellation that I asked for several times. I can't even give an opinion on the quality here, as I haven't received my wedding ring yet. Bad customer service. They shouldn't have the option of fast delivery if they don't.

Date of experience: December 1, 2020
California
1 review
0 helpful votes
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I absolutely love my ring, it is exactly what I've been looking for, and everything shipped within the estimated time window. I love all the small personal touches in the packaging.

Date of experience: November 30, 2020
California
1 review
1 helpful vote
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Fits perfectly!
November 30, 2020

My ring is perfect, even better than I imagined! Perfect size and so gorgeous, seriously pictures don't do it justice

Date of experience: November 30, 2020
California
1 review
0 helpful votes
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Good choice
November 27, 2020

I purchased a ring set from them and absolutely love my ring. This site is legit and my ring looks exactly like shown on the web page only prettier in person.

Date of experience: November 27, 2020
California
1 review
0 helpful votes
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Couldn't be happier!
November 27, 2020

Don't even second guess your purchase. Their quality and customer service is beyond anything else. Couldn't be happier!

Date of experience: November 27, 2020
Alabama
1 review
0 helpful votes
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Waste of time and money
November 25, 2020

Shipping takes forever, products overpriced. Returns have to he paid for by the customer and is expensive as it has to be sent to China. Customer service is terrible. Would give zero stars if possible.

Date of experience: November 25, 2020
California
1 review
0 helpful votes
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They're absolutely beautiful!
November 25, 2020

I was apprehensive about ordering online but it was a great experience!

Date of experience: November 25, 2020

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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