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J.R. Dunn JewelersReviews 2,541

4.9

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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

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5,974 reviews

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Giselle F.
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It was the third time I had ordered online from J.R. Dunn.
I was so impressed by the customer service and the multiple designers,and the variety of pieces of jewelry online.
I always like to see and try what I'm purchasing.
Your store makes it easy and fast.
I was lucky to have Cheryl Pracker guide me through my purchases. Your live chat makes the difference.
Definitely will recommend and buy from your store again.
Christmas is coming.
Thank you
Giselle Faust

Date of experience: October 21, 2020
Evmarie M.
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I really like how I was able to make payment arrangements.

Date of experience: October 21, 2020
Marcy M.
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Very high quality service
October 17, 2020

Very high quality service

Date of experience: October 17, 2020
Tracey H.
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Love shopping with you guys!
October 15, 2020

Love shopping with you guys! Fast service and the package was beautifully put together. Also love the Gucci earrings!

Date of experience: October 15, 2020
Heidi R.
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Exceptional!
October 14, 2020

Exceptional!

Date of experience: October 14, 2020
Nicole M.
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SUPERB customer service
October 14, 2020

SUPERB customer service.

Date of experience: October 14, 2020
Deborah D.
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Great service and extremely happy with purchase!
October 12, 2020

Great service and extremely happy with purchase!

Date of experience: October 12, 2020
Kim G.
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I always enjoy shopping with you guys
October 12, 2020

I always enjoy shopping with you guys. It's easy and the payment plan is a great option. All of my purchases have always been great quality

Date of experience: October 12, 2020
David H.
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I was very pleased with the product and service from this company, will shop with them again

Date of experience: October 11, 2020
Karissa K.
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Not happy I couldn't use my rewards and discount code

Date of experience: October 11, 2020
N R.
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Fast shipping, great customer service
October 10, 2020

Fast shipping, great customer service

Date of experience: October 10, 2020
Christopher H.
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...
October 10, 2020

Date of experience: October 10, 2020
Bonny C.
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Loved the quick response to my questions asked!
October 10, 2020

Loved the quick response to my questions asked! Will definitely be shopping with this store again!

Date of experience: October 10, 2020
Donna L.
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Great shopping experience
October 10, 2020

Great shopping experience. Steven Pryor was extremely helpful.

Date of experience: October 10, 2020
Karen L.
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The pic of item was deceitful
October 9, 2020

The pic of item was deceitful. Item looked much small than it actually was which is what I was looking for. I am a petite woman and I find these a little too large for me. It was a final sale so I am stuck with them.

Date of experience: October 9, 2020
DeeDee M.
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I was very pleased with the quick response from Steve as I had to special order a size large in a John Hardy bracelet.

Date of experience: October 9, 2020
Patricia K.
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Wonderful experience from start to finish
October 7, 2020

Wonderful experience from start to finish. Thank you!

Date of experience: October 7, 2020
Betsy C.
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I like the discount offered
October 7, 2020

I like the discount offered. The store reached out about delay in shipping and updated me when the information changed.

Date of experience: October 7, 2020
Danielle W.
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Loved the item and how they sent it and sending a catalog with it. Will definitely order again.

Date of experience: October 6, 2020
Helen T.
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Very happy with purchase and the process to do so at J.R. Dunn.

Date of experience: October 6, 2020

From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9