
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Through and detailed oriented steps to get a quality product delivery to me prior to the holidays. When I received the item, it was just as beautiful as seen online.
I got an idea for what would be the perfect gift for my wife, and was able to bring my idea to fruition with the help of Diamondere.
This was such a good shopping experience. Ring came exactly as pictured and arrived in a timely manner. Customer service is top tier. I will purchase from this company again.
Got the ring on time, within expected delivery date. It looks very nice. Haven't given it to her yet so lets hope it goes ok!
The ring was gorgeous and was adored by my now-fiancée, and I couldn't be happier both with the shopping experience and the delivery process. Would highly recommend!
I contact Diamondere before my purchased to solve several questions on the design an stone quality, Pam answer all my questions and go above and beyond on her responds. Thank to her I got convinced and put my order. The quality was stunning, and thanks to Pam and the quality I am customizing a second ring.
Although, Pam is not helping me this time ( I miss her) I am attaching satisfy returning customer.
They got my order down perfectly and their security for their items is very tight so that they can make sure your item is well protected
Every phase of the purchase was great from the start to the finish. Easy to place the order. They took extra steps to make sure it was exactly what I wanted and delivery was seamless.
Outstanding! Person I worked with was excellent at communicating, as well as explaining the process and ensuring that all of it was clearly understood. The ring that I ordered was exactly as designed and imagined. I absolutely Loved working with them, and will definitely consider them as my first choice for all of my future jewelry designs and purchases in the future. THANK YOU!
Shopping at Diamondere online pages is like being at home enjoying time with the family. I had the flexibility of communicating with the staff while considering their input and recommendations. Their customer service and attention to detail are by far the best in the business. Prices are fair and their selection is suitable to fit the needs of the most demanding customer. I have been a customer of Diamondere since I got engaged in 2016 and will continue to do business with them in the future.
It came on time and it's what we wanted. We will probably be seeking the wedding bands in the near future from your site
Thank you!
It was very easy to order online. No stress or hassle, and reasonable, transparent pricing. Product was received in a timely manner. The ring was gorgeous and exceeded expectations!
I'm usually a bit skeptical about buying something without seeing it in person, but I decided to take a chance here—and I can honestly say they've earned my business for life. My wedding ring turned out even better than I expected.
Very lovely experience. The communication from the company was plentiful and I never felt like I didn't know what stage my order was in. The ring itself is incredibly well crafted and looks gorgeous.
The choices of different metals, the variety of stones - especially natural stones - both size and shape, and the diversity of bands made the selection very enjoyable.
The fact that they're made in the USA, and there are thousands of positive reviews gave me a strong sense of security.
I'll be back.
Finding, designing and previewing the possibilities of the ring were exactly what we were looking for. The variety and value of the pieces made the experience even more exciting.
After everything was set and order placed, a few days we found out a delay would be occuring. A plan was in place for the rings reveal to the families and it was not one that could be changed. Conversing with client services and expressing the need for it to be ready and delivered a little earlier than the delayed date, at least 4 days earlier.
They went above and beyond to ensure the process was prioritized and expedited. They not only got it to us earlier than the delay date, they had it certified and delivered only a couple days after the original estimated delivery date. Which gave us more time to ensure everything was perfect, size, quality, and for the plan to take place during our family adventure.
Thank you Diamondère for everything that made this special occasion possible, we are already reviewing options for a mens ring to match.
The ring-making process was so easy and the rings are gorgeous. The amount of customization is amazing and the quality is great.
The experience was very positive from start to the end, website was easy to navigate and Meghan replied to every email I sent and every question I asked. Only negative I would say is that the stones looked bit bigger in Picture then the actual product but the ring is high quality finish and beautiful stones. The ring was delivered on the exact date so I recommend this company highly.
My future husband found this ring, and wanted it to use as his wedding band. I ordered it as a surprise, and had it shipped to my mom's. The ring is custom made. The best part - customer service reaches out throughout the process with excellent communication, finally double checking how you would like the ring shipped. Th process was seamless, I couldn't be happier, and my fiancé will be thrilled when I surprise him with the ring.
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.