On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Kendra's Boutique Reviews Summary
The company has garnered a mixed reputation, with a notable decline in product quality being a prominent concern among customers. Many reviews highlight issues such as excessive shedding, tangling, and receiving products that do not match orders. While some customers appreciate the timely delivery and occasional positive experiences with customer service, others report unprofessional interactions and inadequate responses to complaints. Overall, the sentiment reflects disappointment with the value for money, as many feel the quality does not justify the high prices, leading to a search for alternative suppliers.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Loveeee Kendra boutique hair I've never had a problem with shipping nor delivery. The hair alone is so silky and soft it can definitely last up to a year or 3 with proper care.
I've been wearing raw Indian hair for over 13 yrs, my supplier started out in her house. Which she grew big and only do wholesale. I wanna say about 6 or 7 years ago I didn't know where to turn. Because I like to touch my hair when buying it. My sister said to me hey you hear about Kendra's. Because it's online I was like I'm good. She ordered the body wave and when I seen it I was impressed. So I went and order the same hair and I was very pleased. I had some hair in 2018 and had it in for a minute. I change my hair to curly hair for about a year. So when I was ready I ordered 3 bundles, my money was sent back to me. I called the store and customer service explain why it was refunded. That same day I ran into my old hair which was still in good shape. So I just ordered 1 bundle, I got it on time and again I was very pleased with the hair. My whole family wear Kendra's hair I just got one more of my niece to start wearing Kendra's hair. Now it's 5 if us, my twin, her daughter, my daughter and myself. I love supporting black own business, and to make even better it's a Black Woman.
Hair was of a very high quality. Wig came out very well. Will be coming back for more. Am in love with the hair.
I always receive my hair on time, the best hair I ever ordered, it's soft, lasts a long time, barley sheds. Sometimes it's hard to contact anyone in customer service, but when you do, they usually do their best to help me.
Also the hair takes color very well.
I would love if they sponsored me lol
I've been ordering from Kendra's for years and I've never had any complaints. Plus the hair always arrives on time sometimes sooner then when expected.
This hair is everything plus some I love the quality and the curl pattern is amazing! Just wet it and go! I will definitely be buying more!
Great quality, great investment love my bonnet, 5x5 closure and bundles I will be purchasing more...
Great HD lace especially considering how hard it is to get right now, but I wish it was a little fuller towards the back. It's full enough for right now, curls, blends & was easily bleached. I literally love everything about it but I just wish it was a little fuller towards the back. I will be buying again because I know how to work around that and it's not a MAJOR issue for me.
True to length, thick, beautiful unique curl pattern that looks very realistic. No dyes or harsh smells.
Excellent hair service everything five stars, was delivered fast and early a head of time. The hair is beautiful smelled amazing and turned out great.
I've been ordering hair from Kendras for years now and I trust them utterly and completely! I recently ordered their hot comb and it's changed my life, not only is it super freakin cute but it lays my hair down hunny I love it so much, heats up super quick and the handle is easy to grasp and and easy to use!
This is by far the best hair I've purchased this is real virgin hair which is hard to come by these days. I most def see what the hype is about I will be purchasing again! Shipping was prompt I've been wearing the hair about 3 weeks now shedding is minimal. I'm beyond satisfied with my purchase.
Received hair fast and great customer service. I will update once my jair is installed. So far the hair looks like great quality
Kendra's Hair from the Boutique is the best in the US. Since 2 years ago, I have been using Kendra Boutique Bundles.
I just Want to say THANK YOU. I have Had so many compliments on my hair from Kendra's Boutique. I absolutely love this hair, it's AMAZING. Thank you KENDRA!
This hair is amazing! It's the most soft and luxurious hair ever! I have purchased other before and it did not last as long nor have the quality of Kendra's Hair!
I have 3 28" & a 18" closure and they are very full and feel wonderful like always! I will always shop!
I love this hair the bomb. Com. Lots of compliments on it no tangle at all. Love it will be ordering again. Worth the money.
Got my hair and it's the best hair in the world literally hands down so soft no shedding and ive have my sew in for almost a month the lace is such good quality
I just absolutely love this hair I've been with Kendra for about six years and I'm still in love It period till death do us apart
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members