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The Keyless Locks Store has a rating of 3.1 stars from 382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Keyless Locks Store most frequently mention customer service, fast delivery and great product. The Keyless Locks Store ranks 2nd among Home Security sites.
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Great lock, heavy duty. Would give 5 stars but instructions were terrible. Directions need to be changed or simplified. Reached out to customer service and they helped.
Customer service is bar none. The person who helped me (Sarah) went above and beyond to help me and answer my questions, and gave me some very helpful tips as well. Also, the Lockey products are amongst the best.
I made a mistake and they caught it and rectified it!
The email asked "had I received my item yet"? There was no option to answer no so I just click on this link, wasn't clear if I should have replied to the email
Unable to print template to scale resulting in order being of no use and not able to return due to your corporate policy.
Wonderful products and customer service by Sandra on choice of locks for my situation on various doors at elderly parent's home.
Excellent service friendly sales very helpful recieved product in a timely manner. Thanks haven't installed lockset yet but looks great.
Inexpensive and good quality thin punch pad lock. Lock fit perfectly on our glass office door. Would highly recommend
Best customer service I received even when the manufacture was being a jerk they came through
Lots of phone help from Sandra in terms of which type of lock I should order. Without her help I would have certainly mis-ordered.
Professional staff, very fast delivery, product as advertised. Don't require at least one hundred characters or you'll loose customers.
Customer service was Very helpful and answered all my questions. Got the lock ordered and its on its way,
Was looking to find a replacement for a broken latch mechanism on an existing keypad lock, and this part fit perfectly. Shipped quickly, but stalled by USPS for multiple days bouncing around from Post Office to Post Office before delivery, which is not the fault of the shipper.
Spoke with Sandra. She was very personable and product knowledgable and and answered all of my questions. Her tip that the metal backing of the metal EZ plate on the M210DC could be spray painted to match the door finish was helpful. She explained the mailing process and contents of each email as they appeared on my screen. Appreciate the quick shipping time. My Alzheimer's husband has just started bolting from the house and required two neighborhood searches recently; Apple watch GPS (didn't work) and home security not enough. I would hire Sandra.
Best selection of keyless locks anywhere online! When I had a question, I picked up the phone and called. I got answers to my questions, which made it easy make my selection!
Both Trevor from Technical Support and Sandra from Customer Service provided fast, informative and extensive support for my first time order of a Lockey Gate Lock!
Had questions about use and compatibility with system, and a few questions about installing after purchasing. All questions answered and everything works great.
I was in need of a particular panic hardware trim and had very little success in finding it. I was very pleased with the help and getting someone that exhibited genuine interest in customer service. A real pleasre
Protect your assets with KeylessEntryLocks. For safe entry to your home or office, we carry high-quality keyless locks that can be unlocked with a keypad, card, or fingerprint. They can also secure vehicles, pools, storefronts, and more. View our selec...