The Keyless Locks Store
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The Keyless Locks StoreReviews 382

3.1

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The Keyless Locks Store Reviews Summary

The Keyless Locks Store has a rating of 3.1 stars from 382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Keyless Locks Store most frequently mention customer service, fast delivery and great product. The Keyless Locks Store ranks 2nd among Home Security sites.

value
64
shipping
63
returns
2
quality
66
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859 reviews

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Canada
1 review
0 helpful votes
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Sliding door
June 5, 2015

The sales service was very good and the sales staff were knowledgeable. Delivery awaited

Date of experience: June 5, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

Richwil R.,

Thanks for the review!

We got your order Friday afternoon and looks like it will ship Monday, so it was processed and submitted to our warehouse for shipping in less than our guaranteed 3-5 business days! This means you received ShipToday Service (a $10 value) at no charge.

You should have it soon.

Let s know how you like it.

Virginia
1 review
0 helpful votes
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Pleased!
May 19, 2015

Very Satisfied! Helpful, courteous, experienced. This was my second dealing with them and I applaud their consistency of professionalism. Their products are price right and easily assembled and installed. Even my Locksmith was impressed. Would recommend them to anyone.

Date of experience: May 19, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

Thanks for your input! Glad to hear it.:-)

Canada
1 review
0 helpful votes
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Valuable employee!
May 17, 2015

I found the product on the internet and called the toll free number. A very pleasant lady gave me all the information that I required. I believe her name is Sandy, a great ambassador for your company!
Thank you!
Ron Johnson
Saskatchewan, Canada

Date of experience: May 17, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

Ron, thanks for the nice comments! Let us know if you need anything else.

Japan
1 review
0 helpful votes
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Being in customer's shoes
May 15, 2015

You have been informing me by emails of the progress of shipping the product I ordered. Especially international orders, customers would worry whether their orders are successfuly accepted or not, when their orders are processed, and when the products they ordered arraive at their shipping addresses.

Date of experience: May 15, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

Dear Kazuyasu I.

Thank you for your comments. Glad to hear from you!

California
1 review
1 helpful vote
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Excellent customer service
May 14, 2015

When I couldn't find the info for my last order, I left a message & the very nice woman looked it up for me so I could have the model number to easily order more locks.

Date of experience: May 14, 2015
Hawaii
1 review
0 helpful votes
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The Best in Keyless Locks!
May 9, 2015

Unbeatable. I have used these locks for years and they are very reliable. Unlike the ones that need batteries, you never have to worry about being locked out of your house.

Date of experience: May 9, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

Thanks for your comments, Kathleen! As a long-time customer with experience with our products, it is particularly good to hear from you.

Florida
1 review
0 helpful votes
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Locked in Fla
May 1, 2015

Excellent experience. Spokes person was, knowledgable, helpful and a careful listener. I ended the experience and will be happy to be a return customer

Date of experience: May 1, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

John I.

That is great to hear! It's what we are trying for on each call.

Thanks so much for doing the review. Enjoy your new keyless lock!

New York
1 review
1 helpful vote
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I am very pleased with the first order I made from these folks. The lady I talked to was very courteous and was very knowledgeable about the products. When I made my order, I was concerned about the shipping charges and had left a statement on the order form about it, thinking that it probably would not go anywhere, because I've done this before in the past with other orders made to various other internet vendors. But to my surprise, that same lady called me back wanting to rectify what I wrote on the notes column. After she explained the reason behind the shipment charges, it made since to me. I really like the service these folks provide. I received my order in just a couple of days and it was just what I needed to complete my repair. I will not hesitate to order from these folks again. Thanks folks... job well done.

Date of experience: April 28, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

Thanks for the review, Jay. Great to hear you are happy and all is well.

North Carolina
1 review
0 helpful votes
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I had gotten a couple of there locks a year ago and have enjoyed not having to dig my keys out of my pocket to get in our house. I had a couple more entrances which I don't use a much until recently. I felt now was the time to put keyless locks on them. Ordered them online expected to get them a week or two. Low and behold got a call from them telling me they had upgraded my order to same day shipping and upgraded the shipping to a faster option at no cost. Wow! Nice surprise.

Thanks for exceeding this customers expectations!

Date of experience: April 21, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

Mo

Thanks for your feedback. Goes to show, some surprises are good ones!:-)

Alabama
1 review
0 helpful votes
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Excellent Online Experience!
April 16, 2015

Everything with this order went smoothly. I am not one who typically feels comfortable with online ordering, but this experience was a pleasant one.

Date of experience: April 16, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

So nice to hear that! Thanks for letting us know.

Illinois
1 review
0 helpful votes
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She did a great job with me helping to determine my needs, investigating options, and leading to a proposal for a solution. Thanks for that Sandra!

Date of experience: April 10, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

Glad to hear I was able to be of help. That's what we're here for!:-) Thanks for letting me know.

Rhode Island
1 review
0 helpful votes
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Ordering was simple, shipped right away, they are both installed and working well.

Date of experience: April 1, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

Hey Roy, glad to hear it went well. Thanks for the feedback. Stay in touch!

California
1 review
0 helpful votes
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Great Service!
April 1, 2015

Our first experience with Keyless Entry was great. They followed on on questions quickly and shipped the product in time to meet our tight schedule.
Thank you Sandra!

Date of experience: March 31, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

Thanks for your review, Pete M! It really help other customers who are thinking about buying from us, so thanks for taking the time.

District of Columbia
1 review
0 helpful votes
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Keylessentrylocks.com has a lot of valuable information on their website that helped educate me on the type of lock that would best work on my front entry door. Any remaining questions that I had were fully explained by the customer service rep I spoke with. She was very helpful and patient with all of my many questions. I feel comfortable about the purchase that I made. Plus I received free shipping and ShipToday Service (a $10 value) at no charge. Would highly recommend this company.

Date of experience: March 31, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

Thanks for your review, Jackie! Comments like yours really help other customers who are thinking about buying from us, so thanks for taking the time. We're always glad to be of help--that's what we are here for!

Canada
1 review
0 helpful votes
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Awesome
March 31, 2015

I talked with Sandra. Was my first time dealing with you guys. She made it very easy and smooth to order from. I hope I need more products from you guys. I for sure will not hesitate to order from you again. Thanks again well done

Date of experience: March 31, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

So glad to hear you are happy. That's what we're shootin' for!:-)

To save some money on your future orders, check out our Referral Rewards Program or contact us to sign up for our reseller pricing if your are an installer.

New Jersey
1 review
0 helpful votes
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Excellent service
March 31, 2015

Sandra from sales called me within an hour to confirm my order and to make sure that I was satisfied with the expected delivery date.

Date of experience: March 31, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

Thanks for the review!

We try very hard to check each order to be sure it is correct and that it meets your expectations. It's a lot of work, but it is worth it if it helps get your order to you right the first time!

Massachusetts
1 review
0 helpful votes
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Great service
March 30, 2015

The staff is very helpful and knowledgeable about their products and applications.We have used two of their systems and both have worked well in a busy school environment.

Date of experience: March 30, 2015
California
1 review
0 helpful votes
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Gate lock
March 28, 2015

Was able to easily figure out what lock I needed for my 4" thick gate.

Date of experience: March 28, 2015
Virginia
1 review
0 helpful votes
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Great Lock
March 28, 2015

Installed this lock on a wooden garden gate. Instructions were clear and helpful. The gate was not fitted for a lock so I had to drill my own holes. The template included with the lock worked like a charm. The lock works great and allows me to secure my back gate without the need for a key.

Date of experience: March 28, 2015
Sandra W. — The Keyless Locks Store Rep
over a year old

Dear Bob F,

Thanks so much for telling us about your experience with your most recent purchase from www.KeylessEntryLocks.com.

We read each review carefully because we believe that listening to our customers has really helped our business for almost 20 years.

Thanks again. And check out our Referral Rewards Program to save money on your next purchase.

From the business

Protect your assets with KeylessEntryLocks. For safe entry to your home or office, we carry high-quality keyless locks that can be unlocked with a keypad, card, or fingerprint. They can also secure vehicles, pools, storefronts, and more. View our selec...


keylessentrylocks.com
Founded in 1997
Countryside, IL, United States