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KnetbooksReviews 1,373

3.8

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knetbooks.com
Founded in 2009
Lexington, KY, United States
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Knetbooks Reviews Summary

Knetbooks has a rating of 3.8 stars from 1,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 3rd among Textbook Rentals sites.

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California
1 review
0 helpful votes
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Horrible
January 30, 2025

Did not receive book. Customer services nonexistent. Disputing with my credit card company.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2025
Georgia
1 review
0 helpful votes
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Great!
January 30, 2025

Great experience, shipping with very quick! Exactly what I ordered!

Date of experience: January 20, 2025
New York
1 review
0 helpful votes
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Title says it all. Compare this to Chegg, which charges me for it's own mistake last semester and took several days to undo it. Pretty happy with Knet all told!

Date of experience: January 20, 2025
Oklahoma
1 review
0 helpful votes
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Good
January 30, 2025

Came quickly and was in great condition. I would definitely recommend this site to other people!

Date of experience: January 20, 2025
North Carolina
1 review
0 helpful votes
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My book never arrived
January 29, 2025

Ordered to be in time for Christmas. It's now almost the end of January and the book has still not arrived nor have I heard anything about it.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2025
Pennsylvania
1 review
0 helpful votes
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Great service
January 27, 2025

I am so happy I got the book just in time for my class. Thank you

Date of experience: January 17, 2025
California
1 review
0 helpful votes
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Took forever to get the book
January 26, 2025

The book took a long time to receive. Classes already began and I was still waiting for the arrival. Plus I wasn't able to track it anymore when it went from UPS over to USPS. UPS told me the product was declared lost. However it magically arrived well after the last shipping update from UPS.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 16, 2025
North Carolina
1 review
0 helpful votes
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Have not received my order
January 26, 2025

It's been 19 days and my order is still processing

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 16, 2025
Pennsylvania
1 review
0 helpful votes
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Disappointed
January 25, 2025

Is there an inventory issue that I was able to purchase something and then have to wait for the book to come into the warehouse?

Date of experience: January 15, 2025
Erin C. — Knetbooks Rep
12 months ago

It looks like the title was listed on the website at the time of your order with the availability of "Usually Ships in 3-5 Business Days." This book generally takes about 3-5 business days to arrive from the publisher/vendor before shipment. We apologize for any confusion regarding this issue. Thank you for choosing Knetbooks!

Maryland
1 review
0 helpful votes
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Good
January 24, 2025

Intact book that has exactly what I need and arrived in time.

Date of experience: January 14, 2025
Georgia
1 review
0 helpful votes
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Very pleased with service provided.
January 23, 2025

I've used this site for textbook rentals. Good success! Thank you.

Date of experience: January 28, 2025
Iowa
1 review
0 helpful votes
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Great material
January 19, 2025

Books are easy to read, very specific to a topic, price is also great.

Date of experience: January 26, 2025
Erin C. — Knetbooks Rep
over a year old

Thank you! -Knetbooks

New Jersey
1 review
0 helpful votes
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Good quality
January 17, 2025

Book was in great condition. I would recommend this book to anyone

Date of experience: January 7, 2025
Indiana
1 review
0 helpful votes
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Always reliable
January 17, 2025
Updated review

It was fast! The price was right! I trust the company; they have always done right by me.

Date of experience: January 23, 2025

It was easy, and the price was right!
October 25, 2024
Previous review

It was easy, and the price was right!

Date of experience: October 15, 2024
Wisconsin
1 review
0 helpful votes
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Never got my book
January 17, 2025

I ordered this book 3 weeks before the start of my first class. Have not gotten it and classes start in the next week so I am scrambling and will have to pay significantly more for a book from my schools bookstore. Had I known they would not send me the book or give me a refund I would have skipped the hassel of ordering from here and shopped at Booksrush or Amazon instead.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 6, 2025
Alabama
1 review
0 helpful votes
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Excellent Experience
January 14, 2025

Excellent customer service! Fast shipping. Product accurately described.

Date of experience: January 20, 2025
Nevada
1 review
0 helpful votes
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Glad I found Knetbooks!
January 12, 2025

Easy to get the book that I needed at a great price! I will be recommending to other classmates to save money on textbooks!

Date of experience: January 21, 2025
Missouri
1 review
0 helpful votes
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Good shape
January 12, 2025

It was very straight forward to the point when purchasing. Took while to arrive though.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Extremely poor service.
January 9, 2025

I actually never did receive the product that I ordered. I was just contacted days later saying that my book was not available from wherever? And they canceled my order.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 30, 2024
California
1 review
0 helpful votes
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There is no customer service. All inquiries went unanswered

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 30, 2024