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Knetbooks has a rating of 3.8 stars from 1,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 3rd among Textbook Rentals sites.
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Did not receive book. Customer services nonexistent. Disputing with my credit card company.
Ordered to be in time for Christmas. It's now almost the end of January and the book has still not arrived nor have I heard anything about it.
I am so happy I got the book just in time for my class. Thank you
The book took a long time to receive. Classes already began and I was still waiting for the arrival. Plus I wasn't able to track it anymore when it went from UPS over to USPS. UPS told me the product was declared lost. However it magically arrived well after the last shipping update from UPS.
It's been 19 days and my order is still processing
Is there an inventory issue that I was able to purchase something and then have to wait for the book to come into the warehouse?
Intact book that has exactly what I need and arrived in time.
I've used this site for textbook rentals. Good success! Thank you.
Books are easy to read, very specific to a topic, price is also great.
Thank you! -Knetbooks
Book was in great condition. I would recommend this book to anyone
It was fast! The price was right! I trust the company; they have always done right by me.
It was easy, and the price was right!
I ordered this book 3 weeks before the start of my first class. Have not gotten it and classes start in the next week so I am scrambling and will have to pay significantly more for a book from my schools bookstore. Had I known they would not send me the book or give me a refund I would have skipped the hassel of ordering from here and shopped at Booksrush or Amazon instead.
Excellent customer service! Fast shipping. Product accurately described.
Easy to get the book that I needed at a great price! I will be recommending to other classmates to save money on textbooks!
It was very straight forward to the point when purchasing. Took while to arrive though.
I actually never did receive the product that I ordered. I was just contacted days later saying that my book was not available from wherever? And they canceled my order.
There is no customer service. All inquiries went unanswered
Answer: Infinity, because you will never receive it. And if you do receive it, it comes damaged and then when you try to return your rental that try saying the original damage is your fault and charge you a ridiculous price for a small damage that had already come with it. Or sometimes several pages are missing.
Answer: Hi Tatum, We do allow some highlighting in our rentals but we ask that you dont highlight excessively. If you return the rental back to us with over one-third of the text highlighted, we may have to mark the book as damaged. Highlighting can be distracting for future renters and we may not be able to add an overly-highlighted book back into our inventory. Consider using page flags to mark an important sentence. Flags can help you easily get back to the page you need. Page flags are also small enough that they can be used multiple times on the same page. Plus, they are really easy to remove from the textbook before you send it back at the end of the semester. Let us know if you have any other questions. Thank you!
It looks like the title was listed on the website at the time of your order with the availability of "Usually Ships in 3-5 Business Days." This book generally takes about 3-5 business days to arrive from the publisher/vendor before shipment. We apologize for any confusion regarding this issue. Thank you for choosing Knetbooks!