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KnetbooksReviews 1,373

3.8

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knetbooks.com
Founded in 2009
Lexington, KY, United States
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Knetbooks Reviews Summary

Knetbooks has a rating of 3.8 stars from 1,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 3rd among Textbook Rentals sites.

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6,380 reviews

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Minnesota
1 review
0 helpful votes
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Bad Business Practices
August 24, 2025
Updated review

This company deals in bad business practices. They hide contract terms in the FAQs section. If THEY decide your textbook is damaged (they don't offer any proof of damage), then they will charge you the cost of the book, will not return the rental fee, and charge you a fee at their discretion without notifying you of the charge. It triggered fraud on my account, and they got away with over $300, and I had to get a new credit card, which I could not do for two weeks because they charged my card while I was doing field training for the military. Then they will not respond to their email or texts other than to confirm they received your message, or even to explain their policies. It was great and tempting at first to get cheap products under market value, but they make their money by cheating you out of it later.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2025

One of the cheapest places to rent textbooks
January 11, 2025
Previous review

One of the cheapest places to rent textbooks. Saved 100 dollars compared to the other lowest prices online. I could not find all the books I wanted though.

Date of experience: January 1, 2025
Montana
1 review
0 helpful votes
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Terrible experience. Their policy is to charge you the rental fee AND the cost of the book if it comes back damaged AT ALL. For me that was $213.52 for the rental cost + $374.39 for their listed cost of the book. This put me at a total of $587.91. I returned a book with a few minor stains on the side of the book (see picture with review). The pages were not water damaged, though I admit that there was discoloration. Because I did return it with it in this condition, however, I admit that I owed them in some capacity. My issue is this company's policy. Most policies out there deduct the amount you paid from the total amount of the book. THIS COMPANY DOES NOT DO THAT. KNOW THIS BEFORE BUYING OR RENTING FROM KNETBOOKS. For how minor of a defect my own book had, it's clear that this company has no problem refusing your return and taking more money.

Date of experience: June 12, 2025
Bahamas
1 review
0 helpful votes
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Compact, waterproof, and surprisingly punchy, this speaker turns my daily showers into mini concerts. The sound is clear, it sticks well to the wall, and it hasn't once cut out on Bluetooth—even with my phone down the hall. A fun, fuss-free gadget that's worth every penny.

Date of experience: April 30, 2025
California
1 review
0 helpful votes
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Conceptual physical science
May 24, 2025

Great condition but thin plastic wrapping. Had to purchase a binder to place it in before opening. We will use this company again.

Date of experience: May 14, 2025
Erin C. — Knetbooks Rep
8 months ago

Thank you for your feedback and for choosing eCampus!

Montana
1 review
0 helpful votes
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Good!
April 13, 2025

The overall shopping was good; the book took longer than expected to get to me, but I received it before I needed it for class.

Date of experience: October 18, 2024
Missouri
1 review
0 helpful votes
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Scammers
February 25, 2025

I sent the book back in exact condition I got it and they charged me $170 for a replacement. I'm a nursing student getting my second degree and have rented books for years, knet books is the worst company I've ever worked with.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 8, 2025
North Carolina
1 review
0 helpful votes
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Review
February 12, 2025

Very easy and quick delivery. Would recommend to anyone...

Date of experience: February 2, 2025
Erin C. — Knetbooks Rep
11 months ago

Thank you for a great review! -Knetbooks

Mississippi
1 review
0 helpful votes
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Did not receive book
February 9, 2025

Have not received the book yet about two weeks overdue

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 30, 2025
Texas
1 review
0 helpful votes
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Textbook purchase ok
February 9, 2025

Buying and delivery was fine, but arrived later than i expected and needed access code

Date of experience: January 30, 2025
Erin C. — Knetbooks Rep
11 months ago

Thank you for shopping at Knetbooks!

Tennessee
1 review
0 helpful votes
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Never recieved
February 9, 2025

My order was canceled without my consent and i never received the book and was also not offered a refund.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 30, 2025
Texas
1 review
0 helpful votes
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Book Rental
February 8, 2025

Loved it. Very smooth and got here just in time! Will def order from here again

Date of experience: January 29, 2025
Michigan
1 review
0 helpful votes
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Book Delivery
February 8, 2025

The books I received were fine, one was heavily written in but the other one was fine. The delivery took way longer than expected.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 29, 2025
Georgia
1 review
0 helpful votes
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Great way to rent book for class. Book was delivered quickly and in new condition

Date of experience: January 29, 2025
California
1 review
0 helpful votes
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Satisfied
February 7, 2025

My book got here on time and this site had the best price. No complaints.

Date of experience: January 28, 2025
California
1 review
0 helpful votes
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Good
February 7, 2025

Timely delivery and the book was in perfect condition upon receipt

Date of experience: January 28, 2025
Ohio
1 review
0 helpful votes
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Shipping took a little longer than I expected and the books were good quality

Date of experience: January 28, 2025
Erin C. — Knetbooks Rep
11 months ago

Thank you for shopping with us! -Knetbooks

North Dakota
1 review
0 helpful votes
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I had a great experience with knetbooks. I found my book that was required for one of my classes at a low price.

Date of experience: January 27, 2025
New York
1 review
0 helpful votes
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I haven't been disappointed yet!
February 6, 2025
Updated review

I've been renting from Knetbooks for the past year and a half. I've never had any issues. I plan to continue using this company for school textbook rentals.

Date of experience: January 27, 2025

I have rented from here before, book came in great...
March 10, 2024
Previous review

I have rented from here before, book came in great condition. Easy to search by ISBN, I will continue to rent.

Date of experience: March 10, 2024
Illinois
1 review
0 helpful votes
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Shopping on Knetbooks
February 6, 2025

I found the book we were needing. It was available as a rental & a good price, better than what the school offered!

Date of experience: January 27, 2025
Oregon
1 review
0 helpful votes
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So far so good
February 6, 2025

Shipping is alright and products are alright. The most recent one I received is a little worn down but I can use it just fine so there isn't an issue. Overall pretty neutral

Date of experience: January 27, 2025
Erin C. — Knetbooks Rep
11 months ago

Thank you for choosing Knetbooks!