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LadyPromDress has a rating of 3 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 28th among Discount Asian Products sites.
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The seller was very communicative and nice! She fixed the color of my dress when I accidentally submitted the wrong color! The dress is very pretty and it didn't cost much to get it custom tailored to my measurements by the seller!
We ordered this dress for my daughters senior prom. We ordered it kind of last minute so we had to select the rush shipping and it came just in time. We didn't need to tailor it a bit but overall it came out beautiful and the customer service was great..
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
She haven't woken the dress yet, but soon. I will take pictures for y'all to see. Thank you so much
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
There was great communication with customer service on confirming key details with my order! I ordered 1 size up just incase I had to alter the dress, however the dress was a perfect fit! Had to get the mesh on front of dress cleaned up a little bit but a little detailing was all that was needed. Love how the confirmation e-mail ask you the date of the event to ensure a timely delivery! 10 out of 10. Definitely recommended.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
DO NOT WASTE YOUR MONEY! I ordered a mermaid dress and received a completely different dress. I am going through a tug of war to get a refund. They are in China and I am in the USA so our time zones are very different which makes it even harder to get in contact with them. They are SCAMMING!
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, Don't worry, we can provide full refund, thank you
My experience was good with this company and they ship fast
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
I was a lil nervous about ordering online for a dress for my daughter prom they contact me to get her correct size. When we got her dress she was impress she loves it in so do I it look just like the picture
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
The shipping was fast they had good communication the dress came just like the picture and the dress was very comfortable
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
The dress was poorly made and did not match the color or style shown on the website
Hi dear,
I'm John, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, Don't worry, we can provide full refund, thank you
Best Wishes
John
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
Dress came when promised. Great quality! Communication was 100%
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
It's was nice we had to do some things to the dress like get it fitted but it was nice
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
Not what I expected. It could have been better
That's all I want to say
The dress fit really nicely, and there was good communication between me and the staff.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
I order a pink and silver fitted prom dress the silver design came different from the picture on the sight. And the dress came with lace in the front chest area but not shown in the picture. Beautiful dresses but not what I expected sorry.
The customer experience was awesome, they stayed in co tact with me the entire time. The dress was shipped in a timely manner and most importantly my daughter loves the dress.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
The colors are awesome and the fabric is great! The dress was still a little too big but overall we loved it.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
Just by word of mouth and or via social media or billboard
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
Beautiful choices so it was a challenge selecting a dress but I found a great one.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
I was satisfied with the dress it was so beautiful
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
Answer: The dresses were beautiful, affordable, and had good review so I took a shot at it
Answer: Scam. They claim to make custom dresses but don't wait for your measurements to ship.
Answer: No they did not ask me information to confirm my identity
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Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service