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From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I gave these lamps as a gift and my sister loves them. Great quality and great color.
Great lamps and can't wait to give as a gift.
It was great! The lamp is beautiful and adds the needed light to my bedroom! It was packaged with the necessary protection, and it was easy to set up!
Susan, thank you for your kind words and for sharing your positive experience with the lamp. We're delighted it brings the perfect light to your bedroom and was easy to set up, and we truly appreciate your trust in us.
I have purchased a few lamps from Lamps Plus and have been very satisfied each time. Arrived on time and in great condition. Easy to assemble and looks beautiful!
Thank you so much for continuing to shop with us! We really appreciate your feedback.
Lamp looks great and the table is handy. The nut to connect the lampshade to the lamp came broken and still searching for a replacement
Thank you for your thoughtful feedback, Joseph. We're glad to hear the lamp and table are fitting well into your space and sincerely apologize for the disappointment with the broken connector. Please reach out so we can promptly help you find a correct replacement and improve your experience.
I've bought a couple of lamp shades from Lamps Plus, and each time they worked out perfectly. The color, fit, and style were exactly what I needed for replacements. I received the shades quickly and with no shipping damage.
Rebecca, thank you so much for sharing your wonderful experience with us. We're delighted your new lamp shades are just right, and we'll keep working hard to meet your needs with quality and care. Looking forward to helping you brighten your space again soon!
Was able find a replacement lampshade easily.
I'm finding the lighting is not enough. The fan is a little too noisy. The good news is it's the perfect size for my kitchen. I'm hoping my handyman can incorporate lighting under the cabinets
Hello Rhonda, thank you for providing feedback about your purchase! We hope you shop with us again soon.
I would like to be removed from the free delivery
I ordered several hanging lights with delicate glass globes. Each all arrived safely! They are lovely.
Thank you so much, Laura, for your thoughtful feedback! We’re delighted to hear the delicate glass globes arrived safely and that you find them lovely—that means a lot to us.
Had product questions on an item & got great, fast help via Chat
There is no better place to shop for lamps!
I ordered two lamps but only one came. The woman I talked to about this situation was very apologetic and reordered my second lamp. It came very quickly.
We are sorry to hear about the missing lamp, but are glad that our team was able to assist in quickly sending out that replacement!
It was easy to add the coupon that I received in the mail. It took care of about 1/2 the taxes applied to my purchase. I was disappointed in the amount of time it will take for the lamps to arrive. There was no option for a speedier delivery.
Unfortunately we had to return the two lamps that we purchased. The lamps were exactly as described but the design didn't quite fit with design of our dock. The return was done in the most expedient manner. The "return agent" was most professional. The entire experience was perfect. A pleasure to deal with this company.
Thank you so much for sharing your experience with our team! We're happy to hear they were able to assist with your return with ease.
The site has numerous styles of lampshades to offer that you cannot find anywhere. Very easy to navigate the website. I found lovely lampshade replacements for my Waterford lamps. They came very well packed and timely delivered. I highly recommend this site.
Thank you for sharing your experience! We're glad to hear you had an easy time navigating the site and found the perfect lamp shades for your home.
I ordered 2 Stiffel lamp shades as replacements for ones that were 30 years old. Very quick delivery. Packaging was pristine, very carefully wrapped and in perfect condition. We are extremely pleased with the service and items! Thank you VERY MUCH!
Have been purchasing from lamps plus for over 10 years, never disappointed, you can count on quick delivery, well packaged and well described.
We appreciate your business and hope you visit our site again!
Web site is very easy navigate. One thing contine to improve "show more like this" feature
We're glad to hear you like the look of your item!
The shades were as described and good quality. They were delivered quickly and packed well.
We're happy to hear you're satisfied with our service!
Shipping was fast. Everything was packaged well and great quality.
Thanks for the feedback! We're glad to hear you were satisfied with our delivery.
The lamps were exactly as shown and were of the quality we wanted. I would order again from them.
The lamps were well packed so nothing was damaged.
Thanks for the feedback! We're glad to hear you're happy with the lamps.
The item came neatly wrapped, very careful, and the picture is exactly what I wanted
We appreciate hearing from your! We're pleased to know the order was delivered without issue.
We've bought three different light fixtures during the past 6 months. We've loved all three. They were packed very well and survived shipping in great shape.
We're so happy to see you're pleased with your fixtures! Thank you so much for the feedback.
Product was just as pictured and arrived just as expected. Packaging was great!
We appreciate your business and hope you visit our site again!
We ordered a crystal chandelier. Loved the selection, and it was easy to order. Delivery was fast, and product was packed well. We have ordered from Lamps Plus many times before. The quality and design of everything we have received is great, which is what keeps bringing us back.
We appreciate your business and hope you visit our site again!
I have purchased 3 lamps and several light fixtures from lamp plus in the past few years. I have been very happy with my purchases. Very good quality. Fast shipping.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the response and we are so glad that your sister loves her new lamps!