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Lamps PlusReviews 1,197

4.7

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From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

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quality
1,054
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Pennsylvania
2 reviews
0 helpful votes
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Excellent!
January 28, 2025

Great selection of lamps with good prices. Fantastic sale prices. Quality exceeded expectations.

Date of experience: March 1, 2025
Amira T. — Lamps Plus Rep
11 months ago

Thank you for your feedback and for shopping with us!

California
1 review
0 helpful votes
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Simple and beautiful
January 27, 2025

Easy to search and find the perfect lamp. Great selection and designs plus reasonable prices.

Date of experience: February 28, 2025
Amira T. — Lamps Plus Rep
11 months ago

Thank you, we appreciate hearing that, great to hear that our site was easy to use.

Rhode Island
1 review
0 helpful votes
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Great Experience
January 27, 2025

Everything I ordered came quickly and just as described on the website. I was happy to get a deal on the products and would order from this store again :)

Date of experience: December 18, 2024
Amira T. — Lamps Plus Rep
11 months ago

We're so glad to hear about your positive experience! We hope you enjoy your purchase.

California
1 review
0 helpful votes
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Love the uplight effect!
January 26, 2025

I am now "uplighting" two areas in my home where I have tall houseplants. It looks fabulous!

Date of experience: February 28, 2025
Florida
1 review
0 helpful votes
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Not very well made.
January 26, 2025

I don't understand why it took so long to to change from a clear PLASTIC insert to to frosted (acrylic) PLASTIC insert. The screws are plastic, the inserts for the screws that anchor it to the post are plastic,which stripped while tightening them enough to keep it stright.

Date of experience: January 26, 2025
Tiffani M. — Lamps Plus Rep
11 months ago

Thank you for your feedback Daniel. We're sorry to hear you experienced issues during assembly. If any assistance is needed, please contact us and we're happy to connect you with our product specialist.

South Carolina
1 review
0 helpful votes
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The lamps are nice and heavy duty I was disappointed by the actual color of the glass lampshades-seemed much darker that the picture in the site. Also the shades should be a little longer to hide the glare of the lamp. I was going to return but we had already thrown out the packaging. I have always been pleased with the service and quality from Lamps Plus.

Date of experience: February 27, 2025
Amira T. — Lamps Plus Rep
11 months ago

Thank you, we appreciate hearing that, great to hear that our site was easy to use.

South Carolina
1 review
0 helpful votes
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Chandelier
January 26, 2025

The process was easy, but the Bo's was damaged. I have not installed it as yet so I am uncertain if anything is broken

Date of experience: February 27, 2025
Amira T. — Lamps Plus Rep
11 months ago

Wonderful to hear that, great to see that our site was easy to use.

New York
1 review
0 helpful votes
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Perfect
January 25, 2025

The item was delivered within the expected time frame and arrived in perfect condition. I must say that I haven't tried to turn it on yet because I had to order a bulb. It looks sophisticated and will be a great addition to my bedroom.

Date of experience: January 25, 2025
Amira T. — Lamps Plus Rep
11 months ago

Thank you so much for the positive feedback! We appreciate your feedback.

Florida
1 review
0 helpful votes
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Totally reliable high quality
January 24, 2025

I've bought almost every light fixture in my home from LampsPlus and am very satisfied with their service and products. Very good customer service. I love the Possini brand.

Date of experience: February 26, 2025
Wisconsin
1 review
0 helpful votes
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Product not like the picture.
January 24, 2025

Ordering was not a problem. However, the product we received was not like the one pictured. The leaves are at angles that are not attractive at all. I have tried to communicate with Lamps plus, but have not been able to get a response.

Date of experience: February 26, 2025
Georgia
1 review
0 helpful votes
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Just what I needed
January 24, 2025

My buffet lamps came very quickly and were easy to put together. For the price I paid these were an exceptional value and look beautiful. I will come back and purchase more items in the future from Lamps Plus!

Date of experience: January 24, 2025
Amira T. — Lamps Plus Rep
11 months ago

Hi, thank you for the reply, wonderful to hear from you and get your feedback.

Michigan
1 review
0 helpful votes
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Great light fixture!
January 24, 2025

Easy purchase. Delivered on time. All parts included. Will order again.

Date of experience: January 24, 2025
Amira T. — Lamps Plus Rep
11 months ago

Wonderful to hear that, great to see that our site was easy to use.

Illinois
1 review
0 helpful votes
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Wide selection of indoor and outdoor sconces with excellent filtering and product descriptions. Found what we wanted. Easy to order online.

Date of experience: February 25, 2025
Amira T. — Lamps Plus Rep
11 months ago

Thank you, we appreciate hearing that, great to hear that our site was easy to use.

New Jersey
1 review
0 helpful votes
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Great, quality product
January 22, 2025

Lamps plus doesn't disappoint! I did a full renovation about 10 years ago and when I found lamps plus, I was thrilled with the quality of products and price point. Now Im renovating my nezt home. This fixture came in just as described and equally beautiful as portrayed in the picture. Highly recommend!

Date of experience: January 22, 2025
Amira T. — Lamps Plus Rep
11 months ago

Thank you so much for the positive review! We appreciate your business and your feedback.

Texas
1 review
0 helpful votes
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I have bought from lamps plus for at least 10 years, from lamps, fountains, ceiling fans, and some furniture. Not once did I have to return an item, and I was always happy with the product, and with customer service when it was needed

Date of experience: January 20, 2025
Amira T. — Lamps Plus Rep
11 months ago

We're so happy to hear that you've been a long time customer with us! Thank you for your feedback.

California
1 review
0 helpful votes
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Great Online, not great in store
January 20, 2025

Went to store walked around sales rep asked if we needed help we said no thank you. Nice. But when we left without buying 3 sales reps were huddled together talking but they watched us leave without asking to help again. I think they should have directed us to look at your website, perhaps even volunteer to show us items not at the store but available online

Date of experience: December 4, 2024
Amira T. — Lamps Plus Rep
11 months ago

Hello Dan, thank you for your feedback. We apologize that you were not satisfied with your in-store experience. Thank you for bringing this to our attention.

Ohio
1 review
0 helpful votes
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Ceiling light
January 20, 2025

Super easy to order. Good description of dimensions, unfortunately made in China. Didn't know that when I ordered it. Screws they included were too short and needed to go to the hardware store to get screws that would work. Should make it clear where the product is coming from.

Date of experience: February 21, 2025
Amira T. — Lamps Plus Rep
11 months ago

Glad to hear you had an easy time shopping our site.

Georgia
2 reviews
0 helpful votes
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Beautiful and classy - love it
January 18, 2025

Easy website to navigate - I can freely move from checkout back to shopping to make comparisons, etc.

Date of experience: February 19, 2025
California
1 review
0 helpful votes
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Simply amazing selection of lamps
January 17, 2025

I appreciate the broad array of lamps offered, excellent prices and very responsive customer service. The price matching policy is a big bonus. Excellent website and something for everyone at every price point. I doubt that I will ever buy a lamp anywhere else--Lamps Plus is a terrific resource.

Date of experience: January 17, 2025
Amira T. — Lamps Plus Rep
11 months ago

Hello Georgine, we appreciate your feedback and are glad you had a positive experience!

Florida
1 review
0 helpful votes
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You get what you pay for.
January 15, 2025

Poor quality and very unattractive. I've bought lamps from LampsPlus before and always loved them. These were cheap money wise and look wise.

Date of experience: February 16, 2025
Amira T. — Lamps Plus Rep
12 months ago

We are happy that you had an easy time navigating the site, we appreciate your feedback.