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From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Super easy to order. Good description of dimensions, unfortunately made in China. Didn't know that when I ordered it. Screws they included were too short and needed to go to the hardware store to get screws that would work. Should make it clear where the product is coming from.
Easy website to navigate - I can freely move from checkout back to shopping to make comparisons, etc.
I appreciate the broad array of lamps offered, excellent prices and very responsive customer service. The price matching policy is a big bonus. Excellent website and something for everyone at every price point. I doubt that I will ever buy a lamp anywhere else--Lamps Plus is a terrific resource.
Hello Georgine, we appreciate your feedback and are glad you had a positive experience!
Poor quality and very unattractive. I've bought lamps from LampsPlus before and always loved them. These were cheap money wise and look wise.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
The light's product description states it will stay lite for 12 hours. We are lucky to get 8-9 hours out of the batteries.
Hello Michael, thank you for taking time to provide feedback. Please feel free to contact us if you feel like you're experiencing an issue with your product.
I was looking for a Christmas gift for my sister-in-law. She needed a floor lamp with a high output to light her living room. Her living room faces north so it's difficult to light the room during the day and night. Lamps Plus had a huge selection of floor lamps to choose from and free shipping.
Thank you so much for the detailed review! We appreciate you continuing to shop with us and are glad to hear you're satisfied with the lamp.
I bought drum shades to go on my vintage MCM lamps. They fit the vibe perfectly & were delivered quickly & safely.
We're glad to hear you are enjoying your lamp shades! We hope you shop with us again soon.
They have every lamp imaginable! Whatever your taste is in lamps, you will find it here. Highly recommended.
We're so glad you found what you were looking for! We hope you shop with us again.
I had exceptional support and help from an online assistant, Marty R.
That made all the difference.
We are happy to hear that! Enjoy your new design and we hope to see you again soon.
Thee shads were all I hoped for, never thought I would get this quality from mail order.
Thank you for the positive feedback, we appreciate you leaving a review!
You guys have a great website, with a very large selection of lamps, fans, chairs all at a very resonable price!
Our initial shipment was damaged in transit. Lamps Plus provided quick response to shipping us a replacement. Very happy. Will continue to do business with them in the future.
Glad to hear that our staff was able to assist you! We hope you shop with us again soon.
I was a little concerned about order bronze lamps since the hardware on my bedroom set is brass. They look great. The bronze is dark.
Hi Nancy, thank you for the positive feedback! We are glad you like your purchase.
Second time purchase, this time a Kitchen table fixture. The glass was cracked, and they were able to send a replacement only glass(s). Was offered a completely new fixture but had installed and wired so I declined.
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
Thank you for your feedback, we hope you shop with us again soon.
I'd been eyeing these lamps for awhile. When the black Friday came and they were on sale, I decided to buy them and I'm glad I did. They arrived quickly and damage free.
So glad to hear you are happy with your purchase, thank you for shopping with us!
I somehow inadvertently placed my order twice. I immediately called Lamps Plus and the woman wha answered was able to reassure me that she could get the second order back before it shipped.
Glad to hear that our team was able to assist you! Thank you for sharing your feedback.
Flawless transaction and could not be happier with the products purchased
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Easy to use, wide range of products. Reasonable prices and fast shipping.
Wonderful to hear that, great to see that our site was easy to use.
Great looking products, but after opening them, I noticed that one had the tint peeling at the rim of the pendant. I already had the people scheduled to install them all, so I didn't have the time to try to replace one. Good looking products, subpar quality.
We're very sorry to hear one of your pendants arrived in this condition. It's important we delivery quality products and we're disappointed to hear about this and thank you for bringing this to our attention. We have issued a part replacement for the smoky mirror glass shade. A follow up email will be sent once the order has shipped. If you have any questions, please reach out to us at Ratings@lampsplus.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Glad to hear you had an easy time shopping our site.