LaptopScreenReviews 2,236

I replaced the TN panel on my Acer latop with IPS panel. I initially looked at Ebay and Amazon where the prices were very competitive but seller ratings were mixed and the product listings were hard to search through to find a screen that is guaranteed fit and almost impossible to look for upgrade options. Laptopscreen, com website made it very easy to find the replacement laptop screen and also offered upgrade options that are a guaranteed fit. I chose the high gamut upgrade which was $10 more but it was well worth it as the panel has deep blacks and the colors really pop. Overall very satisfied with purchase even though the price was more than other alternatives. Only thing I would improve is the packaging. The panel was in a bubble wrap inside a box but bubble wrap does not prevent panel from moving around in the box and hitting the edges resulting in the soft metal mounting tabs on the panel edges being bent. They had to be straightened for the install.

Wouldn't recommend this company! Ordered 2 cell phone screens, paid in full including GST and PST. DHL then contacted me looking for clearance fees of $23.80. LaptopScreen advised that it was probably duty owed. Called DHL... said it was GST owing, not duty... BUT I HAD ALREADY PAID THE GST! LaptopScreen only willing to refund GST and not DHL charges and then arbitrarily cancelled my order. DHL / LaptopScreen scam?

UPDATE: July 4 2020
Here's the bottom line. Apparently LaptopScreen International knows there is a very high likelihood of "double-charged taxes" being collected at the border but doesn't disclose this to their customers. Why... because, no doubt they would lose business. Who in their right mind would order a product from them knowing they would have to pay these taxes a second time in addition to the service and processing charges by DHL and then only be refunded the GST... probably no one.
As far as LaptopScreen Internationals claim that I was requesting not only the GST but all the duties charged is absurd. I never in any correspondence with them requested a refund of duties payed as I was never charged any duties on my purchase. All I requested was the GST ($6.48) and the DHL charges ($17.32) to collect this double-tax at the border. Seemed pretty reasonable request to me, but not with LaptopScreen International, and that's when I advised them of my actions going forward if they weren't forthcoming with my reasonable request.
So that there is no confusion to what I am claiming (which differs from LaptopScreen's interpretation) I have attached the CBSA tax form and DHL's invoice.

The LaptopScreen.com web portal with its vast supply of detailed information on electronic-screen products and accessories, the easy to follow instructions for doing repairs, the superior customer service and very fast delivery of its products, capped off with very reasonable and competitive prices all together make LaptopScreen.com one of the best, if not the very best, sources of customer satisfaction found anywhere on the internet!

So i ordered the screen about 2 weeks ago. The shipment arrived fairly quickly despite the corona issues.
I will give it a 4 star instead of the 5 stars because the colors are slightly off. Its very bright and the blacks are not so deep with quite a bit of light bleed. It doesnt seem like the very original screen. I was hoping for a very nice original screen.
Anyway it works. I really hoped that it could match the one that i had originally.
Thanks

My laptop screen was fickering at times and had the lines through it and was fading... all intermittently over a period of about 3 months. My teenage daughter told me to look up a video and see if we could just buy and replace it ourselves. I looked it up and it looked easy enough, except for having to take it apart first to get the screen # which is only on the back of the screen itself. So we did this, and on while it was undone, we found Laptopscreen had our screen number, so we ordered it. Right after ordering, we put the other screen back on the laptop so I could still use it until the new screen got here. Funny thing was that once back together, the screen worked great; i then assumed it was the littel plug connection that when putting back together maybe had been loose. SO I called Laptopscreen immediately and told the gentleman what happened and he was able to cancel the order right away no worries.

Then 3 weeks later, the screen was acting up again. I called back Laptopscreen and told the gentleman what happened and asked if I they still had my info/screen number in the system so I didnt have to look it up again. Happily they did, and I was able to go into my account and just click reorder. WHile on the phone, he added that if the new screen didnt work, it would probably be the "pin connector" cord. It made me feel that he actually cared to help me get my screen back working instead of just telling me to take it somewhere or get a new laptop.

Got my new screen super quick in the mail, and was able to put it in and it works AWESOME now, it was the problem, and I couldnt be MORE happy! Thanks Laptopscreen for going above and beyone in talking with me and helping me troubleshoot, Laura