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LegalTemplatesReviews 3,064

4.4

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+24
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
182
value
181
shipping
110
returns
120
quality
161
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Easy to use and cancel
September 28, 2025

It was very easy to enter my information to create a month to month rental agreement. It printed easily and looks professional. Also very easy to cancel my membership without a hassle. Would definitely use again.

Date of experience: September 28, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you! We’re glad you found the process easy and hassle-free, and we look forward to helping you again in the future.

Colorado
1 review
0 helpful votes
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Great for rental agreements!
September 28, 2025

This was really helpful for making a quick rental agreement! LT made the process much easier, and much more affordable, than other template companies.

Date of experience: September 28, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you! We’re glad Legal Templates made creating your rental agreement quick, easy, and affordable.

Florida
1 review
0 helpful votes
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Business Plan
September 27, 2025

I used Legal Templates to write my nonprofit business plan. Legal Templates gave examples as I was filling it out and was easy to use.

Date of experience: September 27, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you! We’re our website made it easy to create your nonprofit business plan with helpful examples along the way.

Hawaii
1 review
0 helpful votes
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In creating a new written legal document, it was very simple to fill in with answers to the questions provided by the template form. Easy to use and follow. End result was a professional contract as you requested.

Date of experience: September 26, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you! We’re glad you found the templates easy to use and that they helped you create a professional contract with confidence.

Illinois
1 review
0 helpful votes
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Easy to use
September 26, 2025

Very easy to use and had a free trial period which was nice as I only had one document I needed to print. Cancelled same day afterwards. Will update it there after any issues with cancelling; ie. If they charged anything because it was the free trial not the$1 premium version.

Date of experience: September 26, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you! We’re glad you found it easy to use and appreciated the free trial. If you run into any issues with cancellation, please don’t hesitate to reach out—we’ll be happy to assist.

Illinois
1 review
0 helpful votes
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Legal and Easy
September 26, 2025

I needed a bill of sale and LegalTemplates had exactly what I needed in an easy to use format. I feel confident that the template complies with my state's laws.

Date of experience: September 26, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you! We’re glad you found the bill of sale template easy to use and felt confident it met your state’s requirements.

GB
1 review
0 helpful votes
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Best PDF converter
September 25, 2025

I have spent endless time with websites offering PDF to Word conversions and all others failed in some respect so the results could not be trusted. I am only sad that I needed this one serious conversion to help a family member so am cancelling my subscription. But I know who you are and what your website is and can do, so at least I can try offering friends and colleagues your operation

Date of experience: September 25, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you for your thoughtful feedback. We’re glad our PDF converter was able to help when you needed it most, and we truly appreciate your willingness to recommend us to friends and colleagues.

Ohio
1 review
0 helpful votes
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I only needed one form for one time use. Easy to navigate and well laid out. If I ever need another form, I will definitely use them.

Date of experience: September 25, 2025
Missouri
1 review
0 helpful votes
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Easy to Use
September 24, 2025

I did the $1 trial for 7 days. I needed to print off a Bill of Sale for a boat and trailer. Once I printed the Bill of Sale, I canceled my membership. It was that easy! Great service and super quick to finish.
Would have given 5 stars if could print on the $0 7 day trial.

Date of experience: September 24, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you for your thoughtful feedback! We’re glad you found the service quick and easy to use. We’ll share your note about the trial printing option with our team for review.

District of Columbia
1 review
0 helpful votes
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Good service
September 24, 2025

Good service, I had to cancel because at this time, I don't use the service enough to justify the cost. When/if my situation changes, this is the service that I'll use.

Date of experience: September 24, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you for your kind words—we completely understand, and we’ll be here whenever you’re ready to use the service again.

North Carolina
1 review
0 helpful votes
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Ease of use
September 24, 2025

I needed to create a real estate lease agreement; this program made it very simple. However, editing wasn't as simple, but I managed to make the necessary changes I needed.

Date of experience: September 24, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you for your feedback! We’re glad the lease agreement was simple to create, and we appreciate your note on editing—it helps us improve.

California
1 review
0 helpful votes
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Honest review
September 24, 2025

The idea is great but the execution is more of a hassel. Difficult to edit and so much watermarkings even after you signed up for their paid version. Not worth the trouble.

Date of experience: September 23, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you for your feedback—we’re sorry to hear about the editing and watermark issues. Please note there’s an option to download documents without watermarks in different formats. If you’d like, feel free to reach out to me directly at betty@legaltemplates.net
and I’ll be happy to personally assist you.

California
1 review
0 helpful votes
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Terrible absolutely horrible
September 24, 2025

Waste of time. Will not let me edit. Gave me a generic template after spending time building it. Had to trash it. Looks like a 12 year old built it. Completely unprofessional.

Date of experience: September 24, 2025
Betty K. — LegalTemplates Rep
3 months ago

We’re sorry to hear this was your experience. Our service is designed to create customizable legal documents, with editing and multiple download options available. Please reach out to me directly at betty@legaltemplates.net
so I can personally assist and help make this right for you.

New Jersey
1 review
0 helpful votes
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Nice way to create a document
September 23, 2025

Easy to choose what document you want to do and have a lot of templates.

Date of experience: September 23, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you! We’re glad you found it easy to create your document and make use of our templates.

Massachusetts
1 review
0 helpful votes
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Great questions and informed and legal enforcement. Happy to use will use again

Date of experience: September 23, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you! We’re so glad you found the documents personalized and the process detailed and helpful. We appreciate your kind words and look forward to supporting you again.

Montana
1 review
0 helpful votes
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Not impressed
September 22, 2025

Wanted it for a bill of sale, The site asks you for all of the information related to the sale, then asks you to create an account to download the document you created. Once you create the account and try to download your document it asks you to start your "free" subscription which requires an active credit card. Clearly the intent of this type of site design is to get you too invested to want to bail, You already entered all of the information and created an account. Then ideally you forget to cancel their service and they get to charge you some nonsensical amount per month for the pdf that looks like it was generated by a 10 year old in Microsoft Word. At this point you would be better off having ChatGPT generate you a bill of sale and print that.

Date of experience: September 22, 2025
Betty K. — LegalTemplates Rep
3 months ago

We’re sorry to hear about your experience, and we appreciate you taking the time to share your feedback. Our trial does require a credit card to activate, but it provides full access to all of our legal documents, editing tools, and features during the 7-day period. The subscription then continues only if not canceled before the trial ends, as outlined during sign-up.

That said, I completely understand how this process can feel frustrating, and your comments about the user flow and document quality are important to us. We’ll be sharing your feedback with our team so we can continue improving both the experience and the templates.

If you’d like, please reach out to me at betty@legaltemplates.net
so we can look into your account directly and work toward a resolution.

Colorado
1 review
0 helpful votes
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Easy formats
September 22, 2025

Depending on how much you need simple legal documents. This app may be for you …. Any small business doing 12 documents a year. This is a perfect solution

Date of experience: September 22, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you! We’re glad you see the value in our service, especially for small businesses that need simple legal documents throughout the year.

Oregon
1 review
0 helpful votes
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Does not work correctly
September 22, 2025

I paid for the subscription completed. The document have saved it tried to download it tried to print it, and cannot find the document anywhere or use the document at all.

Date of experience: September 22, 2025
Betty K. — LegalTemplates Rep
3 months ago

I’m sorry to hear you’re having trouble accessing your document—that must be frustrating after completing all the steps. To help us resolve this quickly, could you please provide a screenshot of what you see when you try to download or print? This will help us identify what went wrong.

In the meantime, please also confirm the email address you used to register so we can check your account and make sure your document is saved properly.

We’ll do our best to get this resolved right away.

Florida
1 review
0 helpful votes
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Small affidavit statement
September 22, 2025

I acquired small affidavit statement. And legal templates was hassle free, and easy for me to understand which I appreciate. I will be recommending my family and friends. Love It thanks!

Date of experience: September 22, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you! We’re so glad to hear the process was hassle-free and easy to understand. We truly appreciate your recommendation and support!

Arizona
1 review
0 helpful votes
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Legal forms easy
September 22, 2025

Great platform. Very easy to use Very easy to cancel or change your subscription. Really liked the opportunity to try free. Originally tried using an attorney for a simple financial POA, but they said it would take 2 weeks and didn't give a cost estimate. Was able to create exactly what I needed on LegalTemplate in about 10 minutes.

Date of experience: September 17, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you! We’re so glad you found the platform easy to use and that it saved you time compared to other options.