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Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
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Couldn't have been more easy. Walked me through exactly what I needed with nothing extra that I didn't need which would've cost extra time! This is a go-to service!
I could not edit the documents nor find the WORD format. I saw nothing saying you were going to charge me $49.99 a month. Crooks like you should be in jail!
Donald, thank you for sharing your concerns and giving us the opportunity to address this. We understand how unexpected fees and restricted file formats can be frustrating, and we truly appreciate your feedback as it helps us improve transparency and user experience. Please feel free to reach out so we can review your case directly and find a solution together.
Don't make me sign up for something I never needed and make me connect my card to it. This is not something that makes me want to use your services.
Kollin, thank you for your honest feedback. We're sorry for any frustration caused by the signup process and appreciate you sharing your experience so we can improve.
Writing a rental agreement seemed like a challenge but legaltemplates made it easy to do I just wrote down the specifics they did the rest. It was done and ready to be signed fast. I will come here for all my legal templates and I highly recommend you do too.
Thank you, Christina, for sharing your positive experience—it's great to hear the rental agreement process felt straightforward and quick. We're glad we could help and truly appreciate your recommendation! Looking forward to supporting your legal needs in the future.
Terrible experience. Trying to type up a boat and motor bill of sale. Allows you to put in the boat and the motor sales prices separately which is what i need, but then it does not add the two together for the total sale price of both. It also only gives the amount of the boat sale and leaves out the motor sale.
PDF editor is a joke. Will not allow you to edit the text easily.
I highly recommend you do not waste your time using this service.
Lee, I’m sorry to hear about the frustration you experienced with the boat and motor bill of sale process and the PDF editor. Your feedback is important, and we’re actively working to improve those features to make them more intuitive. Thank you for sharing your honesty—it helps us serve clients better moving forward.
Needed to review what might be necessary for a tenant moving out while maintaining current lease and new tenant moving in. The documents available helped me organize my thoughts and write the needed documentation easily.
Teresa, I’m glad to hear the documents supported you in navigating the lease details smoothly. It's wonderful that everything aligned well to help you organize your thoughts effectively. Thank you for sharing your experience and trusting us to assist!
A little confused by it but I figured it out just in a few minutes and I was thinking about it because all I was trying to do is just put down names and how much I'm paying each month but first time doing this for myself
Thank you, Tyrone, for your thoughtful feedback and persistence in working through the process. We're glad to hear you were able to figure it out and are here to help anytime you have questions in the future. Looking forward to assisting you again!
You overwrote my edited template, THEN I couldn't edit it again, you took me to the sign interface but I could never get to the editor again!
Thank you for sharing your experience, Rip. I’m sorry for the frustration caused by the template issues and difficult navigation—our team is looking into making it more user-friendly, and I’d welcome the chance to walk you through a solution personally to ensure your next interaction is smooth. Please reach out when convenient so we can make this right.
The entire website is okay, but after sending the buyer his contract to sign, your website froze up and he could not sign it, so then I had to print it out, and we had to meet at the Title Company to get his signature, so that is why I cancelled my service with you, not user friendly.
Wayne, we appreciate you sharing your experience and are sorry for the website issues that complicated the contract signing process. Your feedback is important, and we are actively working to improve these features to ensure a smoother experience for all clients. Thank you for giving us a chance, and we hope to prioritize your needs if you consider working with us again.
I found this to be a good source for the documents I needed but did have a little difficult to use at first. But with some practice it became easier. I think that it should be easier to go back and make changes to the forms after they were completed.
Thank you, James, for your honest feedback and kind words about finding the documents you needed. We’re glad it became easier to navigate with a bit of practice and truly appreciate your suggestion on improving how changes can be made—to help us enhance the experience for everyone. Your input means a lot!
Just needed a quick and easy template to resign, legal templates really helped me in a pinch. Very seamless and easy to use system, highly recommended! I will be using them again in the near future!
Thank you so much, John, for your thoughtful and encouraging review! We’re thrilled our templates made the process easy for you and really appreciate your recommendation. Looking forward to supporting you again whenever you need us!
They have a template for just about anything you could think of. Super well thought out very easy to use. Was very happy with their services.
Tom, thank you for sharing your fantastic experience! I'm delighted to hear that the templates perfectly suited your needs and made the process easy—your kind words truly mean a lot to us. We appreciate your trust and look forward to assisting you again in the future.
I really like this site. It is easy to use and covers so many different legal documents. I would keep the service except I don't have the money to pay for it.
Thank you so much for your kind words, Amber! We're really happy to hear the site is easy to use and worthwhile—the goal is always to make important legal documents accessible. If affordability is a challenge, feel free to reach out; we’d love to explore ways to support you and ensure you can keep benefiting from our services.
When I first started your site, I thought that all of the temlates were going to be free. I didn't find out that there was a charge until after I had completed a lot of work in filling in all the information on the forms. Then when I was given the plans you had a very reasonable trial rate under a couple dollars for the plan that I chose. But after the trial, the monthly fee went to just under $50 per month period now it feels like a scam. So I canceled my subscription and hope that you come up with a more ethical option for people that really would like to have a site like yours but cannot afford to pay the kind of dollars you're talking about for justice access to a few templates.
Hi Jim, thank you for your honest feedback—we’re glad the templates were helpful during your trial, and we truly appreciate hearing your perspective on pricing. We’re continuously exploring ways to make valuable legal resources more accessible want improved choices that balance affordability and quality. Your input is important as we work toward those goals.
This may not apply in your state. I could not use any of the templates in Hawaii as the legal terms and structure was not consistent with Hawaii legal system.
Hi Dave, thanks for sharing your experience—it’s valuable for us to understand how regulations differ in Hawaii. We’re sorry our templates didn’t meet your needs, and we appreciate your feedback as we seek ways to better serve all locations in the future.
I have a health condition; I needed some documents fast. After searching through the many options, legaltemplates stood out. I went ahead and bought the week offer. Dang, everything I needed was right there, Easy to navigate and I was able to get everything I needed. I had been warned by friend about some other pages, so I was hesitant. This site erased my apprehension. I highly recommend legaltemplates if your needing a document, its a five star experience I had.
Thank you, John, for sharing your experience—we’re truly glad we could provide the quick, straightforward support you needed during a challenging time. Your trust means a lot to us, and we look forward to being here whenever you need dependable legal assistance again.
This was super fast and very easy to enter information into questionnaire and quickly produces perfect document for you instantly.
Kaley, it’s wonderful to hear that the process was seamless and efficient for you. We’re glad we could deliver the results you needed quickly and surely appreciate you taking the time to share your experience!
I tried multiple other sites and this was the only one that would allow me to do what I wanted when creating a trust. It made it quick and easy!
Erin, thank you for sharing your experience and highlighting how straightforward the process was for creating a trust. We're thrilled to hear our service made it quick and easy for you and look forward to supporting any future legal needs you may have.
Excellent Forms and Easy to Use! I have very limited use for these forms and therefor did not renew my subscription. I would definitely use this site if any future need for forms become necessary. I greatly appreciate that I was allowed to print out a useable form from the website without cost. The website was very easy to navigate and was extremely easy to follow to complete forms. I give it a five star rating.
Thank you so much, Thomas, for your thoughtful and positive feedback! We truly appreciate your five-star rating and are glad that our forms and website met your needs so smoothly. Should you require assistance in the future, we’ll be here to help anytime.
I used legaltemplates to create a customized form, and it was so easy and thorough. I appreciated the editing abilities after the form was created as well.
Thank you, Hamilton, for sharing your positive experience! We're thrilled to hear the process felt easy and thorough, and that the editing tools provided the flexibility you needed. Your trust means a lot to us, and we're here whenever you need support again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Brady, for your kind words! We're delighted to hear the process was seamless and efficient for you—we always strive to provide exactly what’s needed without asking for unnecessary extras. Looking forward to supporting you anytime you need assistance in the future!