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Linentablecloths Reviews Summary
The company appears to struggle significantly with its customer service and order fulfillment processes, as numerous reviews highlight persistent delays and a lack of effective communication. Customers express frustration over slow processing times and difficulty in reaching support, leading to dissatisfaction and cancellations. On the positive side, there are indications of prompt payment processing, suggesting efficiency in financial transactions. However, the overall sentiment leans towards disappointment, particularly regarding responsiveness and reliability, indicating a pressing need for the company to enhance its operational efficiency and customer support systems to improve its reputation.
This summary is generated by AI, based on text from customer reviews
Ordered table linen 2 weeks before my event to allow for late delivery. I paid for 2 business day Home delivery. 9 business days later (11 total) I still do not have my order and on my account it says it has not even been pulled. When you try to call, email or instant chat with them, no one answers you! The processing and warehouse departments are slow or none existent, however the payment processing department is quick and "johnny on the spot". Payment came out of my account in one day! I finally did talk to someone who told me they had a new computer system and were having trouble with some orders. Katie was going to check on mine and she promised to call me back with details. Never heard back from her or any one else! I am cancelling order today - but I bet I don't receive my refund in one day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members