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ListiaReviews 416

1.9

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Listia Reviews Summary

Listia has a rating of 1.9 stars from 416 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Listia most frequently mention customer service, gift card and many people. Listia ranks 172nd among Auction sites.

service
71
value
70
shipping
64
returns
59
quality
67
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Rhode Island
2 reviews
56 helpful votes
Follow Jim W.
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I've been a member for over 5 years and I remember the days where one can find a good coffee maker and spend about 10k credits for it. Now, the credits are so worthless, the last auction I won was a mouse pad and I spent over 20k credits for it. I don't even bother doing the offers (or Lista) any longer because they pay jack and credits are now probably worth 1/10th of a penny each. Auctions with a GIN of 500k credits are now GINS of 5,000,000 for the same item! You guys really messed it up big time. Never again.

Date of experience: December 27, 2016
Viet Nam
1 review
3 helpful votes
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I Love listia
December 27, 2016

I often buy digital products: gilft card, code game, bitcoin... on listia.com. Thank you so much and goodluck

Date of experience: December 26, 2016
New Hampshire
1 review
16 helpful votes
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Love this site
December 1, 2016

Its real and you can get free stuff with credits like using others refers and posting yours also surveys give you credits and Facebook game can also give you credits please use my refer link/code so we both get some more credits thank would highly recommend this site and app... A+++++++++++++++++++++++++++++++++++++++++ my refer code DHYJKM please use if you have not joined yet thanks ps it also gives you a additional 1,000 credits

Date of experience: December 1, 2016
Oregon
2 reviews
1 helpful vote
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I have been on Listia for a little over 3 years now, as a buyer and a seller, I really love this site and have not had any real problems with it at all! Yes, the value of the dollar fluctuates, but it has not been extremely severe at all, I have never seen it go below 20k for $1, but I look at the fact that the dollar fluctuates every day in regular life, so, no big deal!
Yes, I have bid on things where the seller turned out to be horrible, but I just ask for my credits back and I have gotten them back every single time that I have asked. Again, this is how life is every day too, there are bad people, and then you have those people who are great and they make your day even better! I have "run" into more of the great ones one Listia more than I have run into the horrible ones though, which I am really happy about!
I would not trade my account for anything! Thank you Listia!

Date of experience: December 1, 2016
Tom F. — Listia Rep
over a year old

Hi Jennifer. Thank you so much for your feedback. We appreciate you letting us know your experience on the site as a buyer and a seller, and we're happy to hear you've encountered good users like yourself using Listia.

Illinois
2 reviews
2 helpful votes
Follow Destyne L.
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It's legit
November 24, 2016

Great site to get good stuff for basically free unless you but points I usually just do things on the site to easily gain points! Like the reason I'm posting this help me and YOU get free points by signing up for an account using my refer code! CBPZTV

Date of experience: November 22, 2016
Tom F. — Listia Rep
over a year old

Hi Destyne. We’re glad to hear about your feedback. We hope you continue finding great items and enjoying your time here on Listia!

Virginia
7 reviews
14 helpful votes
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Awesome with 7 words
November 21, 2016

I like it it's almost like Angie's List but protecting businesses from fraud and scams thank you so much for helping me out site Jabber

Date of experience: November 19, 2016
Tom F. — Listia Rep
over a year old

Hi Jeremy. Thank you for your feedback! We appreciate you sending in a positive review :)

Colorado
5 reviews
12 helpful votes
Follow Alberta G.
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I spent $75 on credits to win an auction. I won it then went in hospital and with pain meds forgot to verify address so lost all credits and never got item. The seller relisted and sold it again.
Also credits are worth hardly anything now. Used to be credits were worth more.

Date of experience: November 19, 2016
Tom F. — Listia Rep
over a year old

Hi Alberta. We're sorry to hear about this. If you haven’t already, please submit a support ticket explaining your situation so we can review this for you. Usually if your address isn’t given within the required time frame, the credits will advance to the seller. Thank you for your understanding.

Missouri
1 review
0 helpful votes
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I was the stupid one?
November 18, 2016

I can honestly say I have had only one real problem with Listia and it was a stupid mistake that caused my problem on my part. Listia was real helpful in getting me back on track. Be honest, don't swear or be a jerk, find out the problem I didn't even know how I did it. It took several hours and a lot of patience and I was back up online and happy. I was back with my friends. I am still not sure what I did and don't know how I did it but thanks for setting me straight and getting back up with all my friends. Peggy J. D.

Date of experience: November 16, 2016
Tom F. — Listia Rep
over a year old

Hi Peggy. Thank you for sharing and we're glad everything worked out. We hope to continue helping you moving forward should there be any issues. Enjoy being on the site! :)

Maryland
1 review
6 helpful votes
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$#*! LISTIA Never Again
November 1, 2016

I had 68,880 my account got hacked and then i made another account 40,730 i turned my phone off for 8:00am to 6:15pm my accont got banned i lost my points

Yall can kiss my big half white and african american $#*!!

Date of experience: November 1, 2016
Florida
1 review
8 helpful votes
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LISTIA MODERATORS
October 8, 2016

LISTIA IS A JOKE THE MODERATORS ARE RACIST SO TIRED OF BUYERS MISUNDERSTANDING MY AUCTIONS AND BIDDING THEN THEY DO A DISPUTE AND THEY REFUND THEIR CREDITS I USED TO LOVE LISTIA BUT NOW I HATE IT.
LISTIA RICHARD IS A JOKE AND NEED TO BE REMOVED AS A MODERATOR AND I WILL SEE THAT HE DOES! VERY UNFAIR TO GOOD SELLER LIKE JUST TIRED OF IT!

Date of experience: October 8, 2016
Tom F. — Listia Rep
over a year old

Hi Sharon. We are sorry that you feel this way, but all of our Admins view each auction dispute with no discrimination or bias whatsoever. When you go into a dispute, you are agreeing to the terms and decisions the Admin has placed. We're sorry that you are unhappy with your outcomes, but we hope your future transaction are much more successful.

Washington
2 reviews
14 helpful votes
Follow Peter M.
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I was an "early adopter" of Listia, and it was a site with great potential when I first joined in 2009. What is LIstia? Well it's a sort of barter marketplace, similar to what eBay WAS back when it was a trading post for collectors and garage salers-- except on Listia, people trade with "points" rather than dollars.

For some years, it was really a great venue and the system worked well... unfortunately, the site owners' efforts to attract people and provide "incentive" and "value" that attracts new users has backfired... in such a way that the site now is plagued by severe "point inflation."

What that means is that where you could two years ago trade 120,000 points for a $50 Amazon gift card, today you need 500,000(!) points to trade for a $15(!) Amazon gift card... essentially meaning that the "value" of the site's point currency becomes more and more worthless on a daily basis.

I have basically lost confidence in the site and stopped using it-- even though I still love the idea of a moneyless trading system. I can't really recommend the site anymore... or I would have to say that a new user should AT LEAST be aware that what's worth something today may be all but worth-LESS in a month from now. A great shame... another cool venue that has shot itself in the foot...

Date of experience: October 3, 2016
California
1 review
21 helpful votes
Follow PAT N.
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First it was a great site to sell as other reviewers mention. But the credits devalue very quickly so I highly recommend you buy something as soon as you sell. Also, there are a lot of foreign sellers now selling cheap foreign made items. This site use to have a big garage sale or flea market feel, now it has a "Big-Lots" feel to it.

Date of experience: October 2, 2016
GB
1 review
4 helpful votes
Follow Nathaniel P.
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I started listia and told my friend about it, he said he would fan me if I did back, so I did, I wanted one of his items, I bidded, the next day, my and his account was banned, I emailed support and they repied, you can't have more than one account, I lost all my points I made selling my valuable items.

Date of experience: September 24, 2016
Tom F. — Listia Rep
over a year old

Hi Nathaniel. We're sorry to hear that your account was removed, but if you read our rules and terms, users are not allowed to bid and win auctions connected their as it is considered transferring of credits. We're sorry that your account was removed for violating our terms, but in order to maintain a safe site, users must adhere to our rules. Thank you.

California
4 reviews
6 helpful votes
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Listia account was banned!
September 22, 2016

I likes listia and i have been a member since may 2016 and i started selling items on there. The bad thing is that u have a 7 days to ship the item after someone has won the. Dont listia staff think there are people with babies! I HATE listia now. How am i gonna send stuff within a 7 day period with no help at all. I mean i have homework to do, take care of a my baby, and other stuff who has the time. I was banned. I dont recommend LIstia but i did won some items on listia

Date of experience: September 22, 2016
Tom F. — Listia Rep
over a year old

Hi Yvette. We're sorry that your account was banned. Repeated delays in shipping will have resulted in an account being permanently banned for non-delivery of items. We understand that life happens, but if you look at it as a user/Winner, there needs to be a timeframe in which items are sent so that a transaction can be completed. Shipping items within the 7 day period is part of our rules and we must adhere to it in order to complete a successful listing transaction. Thank you for your understanding as actions such as these are taken to maintain the integrity of the site.

Texas
2 reviews
12 helpful votes
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Listia A Sinking Ship
September 19, 2016

As of today 18,100 Credits = US$1 (though credit value may have dropped even further by the time I post this). I am growing more frustrated with this site in all honesty. Most of the credits I worked hard for and spent a lot of money earning (items + shipping expenses) aren't worth even a tenth of what it used to be when I first started using this site a couple years ago. The credit value keeps dropping by the day and I've never seen such outrageous inflation in my life.
The degradation of this site just within the past year has been appalling. Support is getting worse to the point that its useless (I got the same automated response sent to me twice when I replied to the first one - so they obviously don't even read the messages). The few benefits like "rewards store" don't offer as many items as they used to, and the value of items have decreased. Same with "sponsored raffles".
Worst of all is the gross devaluing of the credits. This trend is only getting worse and Listia doesn't seem interested in correcting the crash course its on. I want to cash out but the problem now is that my credits aren't worth as much anymore, most of the items listed are junk (worthless sports cards, recipes, used clothing, etc), and the few sellers selling high end items are asking for outrageous amounts.
I feel like its like the classic bait and switch con game - start off with a fairly decent site where you can occasionally get some nice items and the credit value was fairly stable and then when they get enough members let things spiral out of control. Don't know why they don't seem to care that they're going to lose a lot of long term members because of this.

Date of experience: September 19, 2016
Ohio
5 reviews
26 helpful votes
Follow Nikki m.
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So you use credits instead of money and it's an auction site. To make sure you don't get scammed, only bid on auction with 100% next to their name. That means they have no negative feedback. Either way you can read their sellers feedback. And if you read everything, it tells you if that auction has free shipping or not. And you can always apply the filter to show auctions only with free shipping. This site is amazing. As long as you pay attention to what you're doing. I've been with them for about 9 years

Date of experience: September 6, 2016
Tom F. — Listia Rep
over a year old

Hi Nikki. Thanks for the review and sharing your experience with the site. We hope you continue to enjoy being part of our community. We appreciate you being a member :)

California
8 reviews
9 helpful votes
Follow Giana W.
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This site allows some to sell items & while they forbid others to sell the exact same item.
Items were removed several months back while there are sellers who are selling the exact same items and when those are flagged nothing is done about it.
Very unfair site, shady at best. And what's with all the credit hiking? Until they straighten out their act I will not return as a seller. I want 100% unbiased treatment however that will never happen.

Date of experience: September 5, 2016
Tom F. — Listia Rep
over a year old

Hi Giana. We're sorry to hear you feel you were treated unfairly. If something is not allowed on the site, we do not discriminate who can and cannot list the items. If you ever see this, please flag the auction and let us know through a support ticket if you still see it up. We hope you will return as a Seller soon.

Florida
1 review
6 helpful votes
Follow Caleb H.
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When I first joined listia back in April of 2014 it started off great up until December of 2015. I ordered a ring for my mom as a Christmas gift and it said it was sterling silver but the ring turned a brass color the first week she wore it. Then I ordered a T-mobile cell phone and never received it and the seller never messaged me back (I waited 28 days for the seller to send it out) and I just ordered some water beads for plants and the seller refuses to send them to me! STAY AWAY FROM THIS SITE! There are very few honest people on this site! Don't waste your time! The picture isn't great but it is definitely a bronze color now not silver...

That is now bronze not silver!
Date of experience: August 19, 2016
Tom F. — Listia Rep
over a year old

Hi Caleb. We're sorry to hear of your transactions. If you never received your items, we hope that you were able to request a refund and get your credits back. We rely on our users' feedback in order to take any actions on listings/users. We hope your future transactions are more successful.

Illinois
1 review
9 helpful votes
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I was banned for being underage! Are you kidding me how ridiculous is that? There are no innapropiate items on Listia so why would they ban underage people? I am a very mature person and can handle selling and bidding on a website, but how ridiculous is that you get banned by just being underage. On the app store it says it is for 4+ but it is for 18+ false advertising! I bought a few items and even when my order was being processed they still ban you! They took my credits which I worked hard for on my account! This is an awful app stay away from it! It also encourages scamming and it has awful customer service!

Update: I emailed them and they told me to send a picture of my full ID, so I did and then they said they can't because of a typo I made that says I am underage. So, they basically just made me waste my time, first they ask me for an ID then they just try to cover it up with something else. I am indeed angered by this, make sure to double check and not make any typos or else they will be banning you and then asking for an ID, DO NOT send an ID because they then will make a lame excuse about it.

Date of experience: August 9, 2016
Mississippi
21 reviews
130 helpful votes
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This user called me a "mutt" and "troll" for asking a simple question. I blocked, flagged and reported her. She had tons of negative feedback and neutral feedback and she is STILL allowed to be on the site. She has gotten away with it and scamming a lot of people and Listia is just okay with it. I have screenshots to prove how horrid this person is. WHY ISN'T SHE BANNED YET? ADDED (8/23/2016): I am also unable to flag bad listings from people who are blocked or have blocked me so she continues to list horribly and that's ok apparently
Also, expect to lose a lot of time and not gain credits. They give you surveys to do knowing they are going to disqualify you, yet you still have to answer 20+ pre-questions. They also put things like "register to receive your credits" and then you DO register and it goes into over 20 pages of ads and offers and then at the end has this silver, gold, and platinum offers that you HAVE to do to get your credits that all cost money and add more spam to your email. You have to pay shipping and handling for something out of that list to get your credits even though they already have your information and are going to spam you for the original offer, but not give you your credits. My email is so flooded it's not even funny... posting a screenshot... this is pretty much all from Listia's offers and even when I unsubscribe, they keep sending more mail.

I have to lower my score to a one as this rule has made me do so: "Digital Items
Starting today, all newly listed items with digital delivery will need to meet one of the two requirements below:
1.The item can be used or claimed, and upon use, no longer has value and cannot be reused
2.The item being listed is Bitcoin... We feel that these changes surrounding digital items will help our community continue to grow in the best way possible. Today were lucky to have members who list things they no longer need, as well as others who create their own handmade items or buy new items to give to others. Digital items that can be reproduced indefinitely, however, dont seem to fit as well into the type of community were trying to create." That whole quote is from Listia... so what you're saying is, I can't sell a skin I get on CS: GO because the person could resell it or there are more out there. Are you dense? Physical things can be resold too and they are! I buy Magic cards out of packs, that means they are not new. I cannot reproduce my CS: GO skins indefinitely... I worked hard for those!@!$@Q#$R&)(# ANGRY X-(

UPDATE 10/01/2016: Now they have sunk even lower. I was refunded by a seller because my item didn't come on time and them over a month later it got to me so I let him know and I wanted to repay the credits. In the end he ended up becoming extremely rude and leaving me neutral feedback AFTER I paid him mind you. Listia will do nothing about it mark my words. I've upped my complaints to the BBB and I'll let you know what happens.

SPAM SPAM SPAM... and really bad logic.
Completely unfair rule
Really, I need " Seller Wings" to win certain items with MY credits that I earned on my own or even bought!? Seller wings are almost impossible to get.
Tradable, sellable etc... NOT ON LISTIA!
+16
Date of experience: August 7, 2016
Tom F. — Listia Rep
over a year old

Hi Kira. We understand your frustration. We do take action on users and accounts that violate our rules and terms. We cannot disclose the actions we take for privacy reasons, but please be assured that all information we receive through support tickets are carefully read through and necessary actions are taken. Thank you for your review.

From the business

Listia is a marketplace for Free Stuff where you can give away stuff you don't need anymore and get stuff you want in return for free. It's fun, free and very easy to use.


listia.com
Founded in 2009
Mountain View, CA, United States