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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Experience is good apart from the technical glitch which I have faced this time
Seamless experience. I was able to change my resume easily and downloaded into many different formats
Thank you for the glowing review and your valuable feedback! We're so happy that you meet your expectations with our resume builder!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
It is easy to used but expensive to receive your resume
We're sorry to hear this, Abdullah. We have multiple payment options for your convenience. We offer 14-day trial access to provide you with all of our features and benefits for $2.95. The same auto-renews to our monthly subscription of $24.95, which is billed every 28 days. When you subscribe to our platform, you'll be provided with a trial or annual subscription option, which is paid upfront. Once you select the offer that suits you best, you'll need to click next, and the payment page will provide you with acceptable payment methods.
If you need more information, please don't hesitate to contact our customer service team at: https://www.livecareer.com/contact-us
The resume tool was easy to use and very helpful in creating a beautiful CV.
Thank you for this great feedback and for rating us!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
I generally enjoyed the use of your service. The problem was with formating. I cannot see if my resume will fit one page untill I actually download it. That's very frustrating!
We're sorry to hear this, Monika! Please call our customer service team at: https://www.livecareer.com/contact-us. We'll be happy to assist you and give you the best recommendations!
Ease of use and many options available. Very easy to rebuild an existing resume.
Thank you for rating us and for trusting us with your resume, we're so happy to help you!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
Using the program with super easy. It helped me create a really great cover letter and resume.
Thank you for the glowing review and your valuable feedback! We're so happy that you meet your expectations with our builders!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
Super good and awesome experience didn't expect it to be so easy
Amazing to hear! We are very grateful for rating us with five stars and that you are satisfied with our service!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
I subscribed to 14 day trial for $2.95 and tried to cancel on the website. However cancel subscription option is not working as they purposely made it to not to work. So I was charged for the month for $34.95 which is expensive for a resume builder. Hence the 4 starts.
I called the customer service and explained the whole situation. He was very nice and made an exception for me by refunding the full amount and prorated the monthly charges if I wanna use it.
It would have been better if they have the cancel subscription option working as not everyone wants to spend time calling and talk to customer service. Who has that much time. Only reason I don't wanna use their services.
Wonderful and amazing and easy to use. It's very intuitive and the U.I is easy.
Amazing! We're so grateful for rating us five stars and that you're satisfied with our service!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
I was under the impression I had paid for lifetime access in the past. I was surprised to see a fee due and paid it simply because it was easier to do so rather than start over with someone else.
Hello, Lisa. Thank you for taking the time to share your feedback with us.
We have multiple payment options for your convenience. We offer 14-day trial access to provide you with all of our features and benefits for $2.95. The same auto-renews to our monthly subscription of $24.95, which is billed every 28 days. When you subscribe to our platform, you'll be provided with a trial or annual subscription option, which is paid upfront. Once you select the best offer, you'll need to click next, and the payment page will provide you with acceptable payment methods.
We hope this information helps clear things up; that being said, you can always contact our designated Customer Service Team, which can help you with anything related to your account or our services.
Contact Us: https://www.livecareer.com/contact-us
Over easy to use. Dont like its in google drive I want to convert to word and an having trouble.
Thank you for sharing your feedback with us and for rating us!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
Started working as a Chef in 2007. More than 14 years of experience in different hotels and restaurants. Worked with multi-national cuisines. Worked with high-class professional chefs. Over a period of experience, got knowledge about the kitchen system, cost control, making orders, and organizing and preparing staff schedules.
Very flexible and friendly
Ability to manage a team of multinational co-workers
Outgoing, sociable, caring, and considerate
Great to hear! We're so grateful for your review!
We'll be within your reach to here to help you build a successful career. For the latest employment news and career management advice, follow us on: LinkedIn: https://www.linkedin.com/company/livecareer Facebook: https://www.facebook.com/LiveCareer Instagram: https://www.instagram.com/livecareer/ Pinterest: https://www.pinterest.com/livecareer/
It has always been good. I like the opportunity to have my resume looked and critiqued professionally.
The templates and lay-outs really give you a variety of looks for any job situations.
Great to hear! We're so grateful for your review!
We'll be within your reach to here to help you build a successful career. For the latest employment news and career management advice, follow us on: LinkedIn: https://www.linkedin.com/company/livecareer Facebook: https://www.facebook.com/LiveCareer Instagram: https://www.instagram.com/livecareer/ Pinterest: https://www.pinterest.com/livecareer/
LiveCareer helps make the entire resume creation process easier. Helpful hints and suggestions to help guide you to an outstanding product.
Great to hear! We're so grateful for your review!
We'll be within your reach to here to help you build a successful career. For the latest employment news and career management advice, follow us on: LinkedIn: https://www.linkedin.com/company/livecareer Facebook: https://www.facebook.com/LiveCareer Instagram: https://www.instagram.com/livecareer/ Pinterest: https://www.pinterest.com/livecareer/
LiveCareer assists in creating strong and professional looking resumes. So helpful and easy to use!
When you cancel, be sure to get a Confirmation # and Confirmation email. These p.o.s. Charged me foe 4 months of usage, when I never even knew I had their service (as I had cancelled their service a week into the free 2 week trial). I noticed the charges and called to cancel and get a refund. The first person kept repeating the same info and then hung up on me when he went to get a manager. I called back and the next guy kept telling me I was talking to the right person when I asked for a manager. Absolutely horrendous company...avoid them. There are way better companies to use.
Hello, Todd. Thank you for taking the time to share your feedback with us. We want to help you and solve this technical issue for you. When you can, please contact our Customer Service Team directly using the link below. https://www.livecareer.com/contact-us.
They will kindly assist you and solve your needs.
The platform was easy to use and I was able to improve my resume based on the advice given.
Great to hear! We're so grateful for your review!
We'll be within your reach to here to help you build a successful career. For the latest employment news and career management advice, follow us on: LinkedIn: https://www.linkedin.com/company/livecareer Facebook: https://www.facebook.com/LiveCareer Instagram: https://www.instagram.com/livecareer/ Pinterest: https://www.pinterest.com/livecareer/
I am pleased with the outcome. Easy to use and wording suggestions helped.
Great to hear! We're so grateful for your review!
We'll be within your reach to here to help you build a successful career. For the latest employment news and career management advice, follow us on: LinkedIn: https://www.linkedin.com/company/livecareer Facebook: https://www.facebook.com/LiveCareer Instagram: https://www.instagram.com/livecareer/ Pinterest: https://www.pinterest.com/livecareer/
Excellent service, very easy to prepare resume and cover letter
Great to hear! We're so grateful for your review!
We'll be within your reach to here to help you build a successful career. For the latest employment news and career management advice, follow us on: LinkedIn: https://www.linkedin.com/company/livecareer Facebook: https://www.facebook.com/LiveCareer Instagram: https://www.instagram.com/livecareer/ Pinterest: https://www.pinterest.com/livecareer/
I like your product, but your billing and subscription models are really sketchy
Thank you for taking the time to share your feedback!
Its next to impossible to cancel a subscription with your service. I spoke to a rep over the phone and he couldn't do it. I better not have this problem again, and I better not be overcharged or I will make sure everyone on the internet knows about how you conduct business.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for rating us! Please call our customer service team at: https://www.livecareer.com/contact-us. We'll be happy to assist you!