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LL Medico has a rating of 4.7 stars from 141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LL Medico most frequently mention customer service, plastic pants and quality products. LL Medico ranks 5th among Medical Supply Store sites.
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Full detailed photo to choose from. Comfortable to wear although they had to be despatched from the USA they arrived very quickly. With up to date tracking of the goods
Glad to hear you had a great experience and the plastic pants are working out well for your in Australia! - Alex & Heather
Loved that the staff was very responsive in letting me know that the order would be separated when shipped. Had a hand written note as well, which was a great personal touch. Like in the pervious sentence above. I'm 25 and due to an accident in high school I have no control over my bladder. So finding these products and the quick shipping help with when I need to get a quick supply ready and available. But to anyone who's suffers from this in genetics or other ways like me know that it doesn't matter, no one cares that your in a diaper! Just be confident and people will just look at you for you not based on what your wearing.
Thanks for the very nice review Raymond! I'm glad you had a great experience with us! - Alex & Heather
These folks make caring for my 90-year-old dad easier. They have an extensive selection and are able to advise with authority. Will absolutely be a repeat customer!
Thanks so much.
This is so nice to hear Amanda! Thanks for the kind words and we're glad to help in any small way we can. - Alex & Heather
Will never shop anywhere else for my incontinence supplies. Got my supplies very fast to Hawaii I will recommend everyone I know to shop here.
Thanks for the wonderful review Kieran! Happy to hear you're getting your supplies fast to Hawaii. We try our best! - Alex & Heather
LOVE the material and the fit. Definitely keep you dry outside, but I don't really like feeling wet inside.
The product that I ordered arrived quickly. Very high quality, but seems to run small. I may need to exchange them for a larger size. I hope exchanges will run as well as the initial purchase!
Very happy with product... even with some confusion of shipment, I got an immediate response and the issue was resolved.
Great product and great service. They send it very fast and follow the instructions for delivery. IF you have any issues they respond very promptly by email.
Easy on & easy off also very comfortable to wear all day & all night too will place another order soon
This product has been wonderful for my father who suffers from dementia. Straps slide down his leg and were very bothersome since he didn't remember he had a catheter. This product has solved that problem and helped to keep him comfortably mobile. I would recommend highly. I bought 8! I had some questions and customer service response time was very fast.
Easy to order, arrives quickly, when I need help I can count on assistance. The web page is easy to manage and see the items.
I have bought diapers and accompanying items from many online retailers. All were good, but delivery time was several days to a week. Yes, they were in the Midwest and West, but LLMedico is nearby in Flourtown, and delivery is quick. Their pricing is good and selection of products fills my need adequately. I highly recommend them to anyone who may be wondering about ordering.
Its easy to comment when it all goes right but when it goes wrong this company still comes through. I received the wrong product in my delivery. When I notified them I was sent the correct items the very next day. They also arranged pick up for the incorrect items. I didnt have to worry about a thing. This company makes me feel like Im their only customer.
I was very impressed with the advice and service offered. Great prices on superior products. I called with a question and they were friendly and helpful.
Beware! LLMedico uses USPS to ship their products. If you do not receive your parcel, they will not reimburse you. Instead, they request you work with USPS which requires you to fill out an indepth insurance claim form. I did this and was told that the parcel was delivered. It may have been delivered some where, but not to my home. I'm out $42.00 and have lost a great deal of time trying to rectify this issue.
We shipped the package out via USPS and the package showed as delivered. I'm sorry, but this is not an issue that we can resolve since it is in USPS's hands. This is why we insure our packages. I'm sorry for the hassle but unfortunately, there was nothing we could do after shipping the package and it showing as delivered. Thanks.
I have purchased several times from LL Medico and have been extremely satisfied with the quality products and prompt customer service. Alex, the online assistant who helped me, was very charming, listened to the details of my mother's incontinence problem and helped me in a very professional way. I was very appreciative of his help and placed an order.
Answer: Hello Rickie, The one pair that we carry that are pull on with the plastic backing are the Wellness absorbent underwear. I will link them below for you so you can take a look. As for the colored disposables there are not too many and there are none with the plastic backing in a pull up. If you are interested in cloth diapers we do have quite a few on clearance that have patterns on them or come in color. The sizing will be limited because they are clearance items but we can always place special orders too! Please feel free to give us a call at 855 422 4556 or email us at sales@llmedico.com if you have any more questions. Thank you and have a wonderful day! Wellness Absorbent Underwear https://www.llmedico.com/product/255/wellness-absorbent-underwear/ Kindest Regards, Alex and Heather Jensen
Answer: Hi David. Unfortunately this is how much USPS costs to ship a package internationally.
Answer: Hello Denise, We would be more then happy to help! Please either email us at sales@llmedico.com and I will be able to send you a ton of links to what may work for you. Or if you would like to give us a call I would be able to help you pick out what may work best. Our phone number is (855) 422 4556. Thank you for your question and we look forward to speaking with you! -Heather and Alex Jensen
Answer: Hello Robert, we'd be happy to help. Please give us a call at 855-422-4556 or email us at sales@llmedico.com. Thanks!
The #1 online incontinence product supplier of adult diapers, plastic pants, pads and much more.
Thank you for the kind words! Means a lot to us! - Alex & Heather