You can see an item you want, add it to your cart, continue shopping but then the item is missing from your cart at checkout because in the 10 minutes you were on site in total you receive a message that you need to check out that second or lose an item because someone else wants it. Sure you could do that if only ordering one item but if not you can rack up some shipping changes per item instead of having a total of one order. Very Tacky, plus you receive offer code over offer code but they never honor them

I placed an order through loft.com on 10/3/16. I received a shipped order notification on 10/5/16. When I went to check the status today, 10/17/16, I noticed that the package had been wrongfully returned to sender. Having previously received an item from the same order (there was a split shipment), I know that my address information was correct. I contacted loft.com through chat and was advised to contact FedEx even though Surepost / USPS was involved. At no point during the conversation did the representative offer to contact the shipper on my account. I was then advised to contact loft by phone to reorder, which means that they will charge my credit card again and credit me once the original package is returned. I find all of this to be terribly inconvenient and aggravating. I receive little apology and sub pare service to a problem I did not create. Buyer beware, if something goes awry with your order do not expect loft.com to step up and provide even mediocre level service. Disheartened and will not return.

A new loft store opened in my area. The clothes are beautiful European style. Great colors. Very serious and professional look. I started shopping at Loft in store and online to find out that the quality of the merchandise is not too good. I was very disapointed. You have to choose carefully and it is better to go to the store instead of shopping online to choose the materials that will last more. I believe that this business has potential. They are trying to sell affordable beautiful products but the quality needs to be improved.